Install of Quicken Deluxe 2010 was a complete screw-up
in [Quicken]
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From: Jerry Boyle on 21 Apr 2010 10:37 Both Tom and I had amazingly similar problems with the Sidebar and transaction password that few if any others have reported. A common thread is that we both installed Q2010 recently and I (and probably Tom) installed it under Vista SP2 with the latest patches and fixes to that OS. I'm now on R 8 of H&B. Every change to either Quicken or Windows runs the risk of exposing latent bugs that have unpredictable symptoms. If Tom also has a Dell computer (he didn't say) that's another huge commonality. Let me assure Quicken users that Intuit has not been taken over by a bunch of morons who decided to inflict their users with the Sidebar. What obviously happened is that the Windows Startup mechanism got damaged so that some processes that were supposed to start didn't (that's why we both were missing icons in the Notification area) and at least one process (Sidebar) started that shouldn't have. The Startup mechanism is unbelievably complicated and involves as many as 20 different files, folders and registry keys. [Take a look at pages 137-139 of Windows Vista Inside Out next time you're in a bookstore.] Microsoft seems to feel free to change how application installation programs interact with this mess, not just from OS to OS, but from Service Pack (SP) to SP and perhaps even with fixes within a SP. It doesn't surprise me at all that somehow, in our perhaps already-damaged Startup mechanisms, Tom and I both got a switch set that caused Sidebar to start. The transaction password being converted to upper case is more puzzling. One could speculate that legacy code from the DOS days, when some users had Caps-only keyboards, might still be lurking in Quicken and that this code gets activated only if Venus is aligned with Mars and you have Caps Lock on at the time your Quicken DB is converted. This is wild but plausible speculation and it's stuff like this that compentent programmers look for when errors like this are reported by the user community. The important point here is that Q2010 isn't a disaster. These were the only problems I had, they were easily fixed, and Q2010H&B is working like a charm. A big thanks from me to those of you in this group and elsewhere who got Intuit to fix the File Backup mechanism. Your feedback turned a bad design into a really nice feature that for me is worth the entire price of Q2010H&B. Still, I hope Intuit will recognize that when at least two different users report the same problem it deserves investigation. And that's the way I see it :-) Jerry "speedlever" <speedlever(a)NOSPAMyahoo.com> wrote in message news:Xns9D614AC312F93speedleveryahoocom(a)69.16.185.252... >I had the same experience as you RC. I installed QD2010 over QD2008 with no > issues at all on a Vista/Ultimate/64 system. When my HD crashed earlier > this year, I replaced Vista with Windows 7 Home Premium and installed > QD2010 again with absolutely no issues. No sidebar problems... no password > problems. > > I also don't use a password in QD2010 except for the password vault and > OSD. > > "R. C. White" <rc(a)grandecom.net> wrote in > news:7dCdneiGGsZwUVHWnZ2dnUVZ_qWdnZ2d(a)posted.grandecom: > >> Hi, Tom. >> >> I'm amazed that you - and several others - have had such problems >> updating to Quicken Deluxe 2010. >> >> I bought QD2010 from Office Max in October (for $39.99 after $20.00 >> Promotional Discount, plus sales tax, for a total of $43.29). It >> installed into my Windows 7 Ultimate x64 without any trauma, replacing >> my QD2009. >> >> I don't recall any Sidebar issue or new password needed. In Vista, I >> did use the Sidebar and liked it, but it was a feature of Windows, not >> of Quicken. In Win7, the Gadgets just float anywhere I choose on the >> Desktop without being corralled in a Sidebar. In Quicken, I don't use >> a password except for my Password Vault for One Step Update. >> >> RC >
From: R. C. White on 21 Apr 2010 21:51
Hi, Jerry. Thanks for your feedback. You and Tom are both long-time regulars in this newsgroup and you both are quite competent computer users and Quicken wranglers. I don't have a clue as to why your problems happened or how to fix them, but Intuit certainly should investigate why the problems happened - and why they happened in your two specific cases. Please let us know if you hear from Intuit or learn the answer to this question. RC "Jerry Boyle" <jerryboyle(a)att.net> wrote in message news:hqn2tv$884$1(a)news.eternal-september.org... > Both Tom and I had amazingly similar problems with the Sidebar and > transaction password that few if any others have reported. > > A common thread is that we both installed Q2010 recently and I (and > probably > Tom) installed it under Vista SP2 with the latest patches and fixes to > that > OS. I'm now on R 8 of H&B. Every change to either Quicken or Windows runs > the risk of exposing latent bugs that have unpredictable symptoms. If Tom > also has a Dell computer (he didn't say) that's another huge commonality. > > Let me assure Quicken users that Intuit has not been taken over by a bunch > of morons who decided to inflict their users with the Sidebar. What > obviously happened is that the Windows Startup mechanism got damaged so > that > some processes that were supposed to start didn't (that's why we both were > missing icons in the Notification area) and at least one process (Sidebar) > started that shouldn't have. > > The Startup mechanism is unbelievably complicated and involves as many as > 20 > different files, folders and registry keys. [Take a look at pages 137-139 > of > Windows Vista Inside Out next time you're in a bookstore.] Microsoft seems > to feel free to change how application installation programs interact with > this mess, not just from OS to OS, but from Service Pack (SP) to SP and > perhaps even with fixes within a SP. It doesn't surprise me at all that > somehow, in our perhaps already-damaged Startup mechanisms, Tom and I both > got a switch set that caused Sidebar to start. > > The transaction password being converted to upper case is more puzzling. > One > could speculate that legacy code from the DOS days, when some users had > Caps-only keyboards, might still be lurking in Quicken and that this code > gets activated only if Venus is aligned with Mars and you have Caps Lock > on > at the time your Quicken DB is converted. This is wild but plausible > speculation and it's stuff like this that compentent programmers look for > when errors like this are reported by the user community. > > The important point here is that Q2010 isn't a disaster. These were the > only > problems I had, they were easily fixed, and Q2010H&B is working like a > charm. A big thanks from me to those of you in this group and elsewhere > who > got Intuit to fix the File Backup mechanism. Your feedback turned a bad > design into a really nice feature that for me is worth the entire price of > Q2010H&B. > > Still, I hope Intuit will recognize that when at least two different users > report the same problem it deserves investigation. > > And that's the way I see it :-) > > Jerry > > > "speedlever" <speedlever(a)NOSPAMyahoo.com> wrote in message > news:Xns9D614AC312F93speedleveryahoocom(a)69.16.185.252... >>I had the same experience as you RC. I installed QD2010 over QD2008 with >>no >> issues at all on a Vista/Ultimate/64 system. When my HD crashed earlier >> this year, I replaced Vista with Windows 7 Home Premium and installed >> QD2010 again with absolutely no issues. No sidebar problems... no >> password >> problems. >> >> I also don't use a password in QD2010 except for the password vault and >> OSD. >> >> "R. C. White" <rc(a)grandecom.net> wrote in >> news:7dCdneiGGsZwUVHWnZ2dnUVZ_qWdnZ2d(a)posted.grandecom: >> >>> Hi, Tom. >>> >>> I'm amazed that you - and several others - have had such problems >>> updating to Quicken Deluxe 2010. >>> >>> I bought QD2010 from Office Max in October (for $39.99 after $20.00 >>> Promotional Discount, plus sales tax, for a total of $43.29). It >>> installed into my Windows 7 Ultimate x64 without any trauma, replacing >>> my QD2009. >>> >>> I don't recall any Sidebar issue or new password needed. In Vista, I >>> did use the Sidebar and liked it, but it was a feature of Windows, not >>> of Quicken. In Win7, the Gadgets just float anywhere I choose on the >>> Desktop without being corralled in a Sidebar. In Quicken, I don't use >>> a password except for my Password Vault for One Step Update. >>> >>> RC |