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From: Rich on 3 Mar 2010 17:26
Intermittently, when I move the mouse, the pointer will freeze for about 1-2
seconds. At the same time I get a sound "Device Disconnect" or less
frequently "Device Connect." I have been unable to track down the cause of
this intermittent behavior, and would like any good suggestions as to how to
locate the source short of rebuilding from scratch and waiting to see if it
happens after each step. It appears to start only after I have opened a
directory or a program running in compatibility mode, but it isn't
particular about which directory or which program or where the pointer is
located on the screen. If all programs and directories are closed, it
mostly works normally with no interruptions.

I am running Windows 7 x64 with all updates current.

From: Tom on 3 Mar 2010 20:50


"Rich" <rjjewett(a)hotmail.com> wrote in message
news:A11D98CB-BD81-4505-98BC-20D662BE61B9(a)microsoft.com...
> Intermittently, when I move the mouse, the pointer will freeze for about
> 1-2 seconds. At the same time I get a sound "Device Disconnect" or less
> frequently "Device Connect." I have been unable to track down the cause
> of this intermittent behavior, and would like any good suggestions as to
> how to locate the source short of rebuilding from scratch and waiting to
> see if it happens after each step. It appears to start only after I have
> opened a directory or a program running in compatibility mode, but it
> isn't particular about which directory or which program or where the
> pointer is located on the screen. If all programs and directories are
> closed, it mostly works normally with no interruptions.
>
> I am running Windows 7 x64 with all updates current.

Try changing your mouse setting to a lower speed rate in the Control panel,
then post back with the results.

From: Rich on 3 Mar 2010 22:41
Changing the mouse speed to the lowest was, if anything, worse. Changing it
to the highest is about the best it gets.

"Tom" <noway(a)nothere.com> wrote in message
news:ODSRB0zuKHA.3536(a)TK2MSFTNGP06.phx.gbl...
>
>
> "Rich" <rjjewett(a)hotmail.com> wrote in message
> news:A11D98CB-BD81-4505-98BC-20D662BE61B9(a)microsoft.com...
>> Intermittently, when I move the mouse, the pointer will freeze for about
>> 1-2 seconds. At the same time I get a sound "Device Disconnect" or less
>> frequently "Device Connect." I have been unable to track down the cause
>> of this intermittent behavior, and would like any good suggestions as to
>> how to locate the source short of rebuilding from scratch and waiting to
>> see if it happens after each step. It appears to start only after I have
>> opened a directory or a program running in compatibility mode, but it
>> isn't particular about which directory or which program or where the
>> pointer is located on the screen. If all programs and directories are
>> closed, it mostly works normally with no interruptions.
>>
>> I am running Windows 7 x64 with all updates current.
>
> Try changing your mouse setting to a lower speed rate in the Control
> panel, then post back with the results.

From: Robert Aldwinckle on 3 Mar 2010 23:05

"Rich" <rjjewett(a)hotmail.com> wrote in message
news:A11D98CB-BD81-4505-98BC-20D662BE61B9(a)microsoft.com...
> Intermittently, when I move the mouse, the pointer will freeze for about
> 1-2 seconds. At the same time I get a sound "Device Disconnect" or less
> frequently "Device Connect." I have been unable to track down the cause
> of this intermittent behavior, and would like any good suggestions as to
> how to locate the source short of rebuilding from scratch and waiting to
> see if it happens after each step. It appears to start only after I have
> opened a directory or a program running in compatibility mode, but it
> isn't particular about which directory or which program or where the
> pointer is located on the screen. If all programs and directories are
> closed, it mostly works normally with no interruptions.
>
> I am running Windows 7 x64 with all updates current.


What kind of mouse? E.g. if it is wireless perhaps you need new batteries?


---

From: Carlos on 4 Mar 2010 09:08
Rich,
In order to discard a hardware failure you might want to try the two
following tests:
1.- Plug your mouse into another usb port.
2.- Try another mouse.
Those are very easy steps.
If the problem persists we should then start with software issues.
Carlos

"Rich" wrote:

> Intermittently, when I move the mouse, the pointer will freeze for about 1-2
> seconds. At the same time I get a sound "Device Disconnect" or less
> frequently "Device Connect." I have been unable to track down the cause of
> this intermittent behavior, and would like any good suggestions as to how to
> locate the source short of rebuilding from scratch and waiting to see if it
> happens after each step. It appears to start only after I have opened a
> directory or a program running in compatibility mode, but it isn't
> particular about which directory or which program or where the pointer is
> located on the screen. If all programs and directories are closed, it
> mostly works normally with no interruptions.
>
> I am running Windows 7 x64 with all updates current.
>
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