From: Jack on 12 Mar 2010 17:26 First let me say that I mistyped and I still have IE6. I installed AVG about 5-6 years ago. At that time I probably uninstalled Norton. Thanks for your willingness to help. On Fri, 12 Mar 2010 13:31:28 -0500, "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote: >When (approx. date) was the Norton application uninstalled? > >Jack wrote: >> Yes, I have not installed ie7. I still have 8. I am using AVAST as >> my internet security. I have the free version. Before that I had AVG >> but they stopped supporting 98 and I uninstalle it. Before that I had >> Norton and I don't remember but probably it came installed on the >> computer. Thanks for your help. >> >> >> On Thu, 11 Mar 2010 19:32:51 -0500, "PA Bear [MS MVP]" >> <PABearMVP(a)gmail.com> wrote: >> >>> You already know you can't install IE7. >>> >>> What anti-virus application or security suite is installed and is your >>> subscription current? What anti-spyware applications (other than >>> Defender)? What third-party firewall (if any)? >>> >>> Has a(another) Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought >>> it)? >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>> >>> Jack wrote: >>>> Up to this date I have been using IE6. However, lately I have started >>>> experiencing situations where it would stop in loading a web page. >>>> When it hit control,alt,delete, it states that the page that is >>>> loading is (not responding). I did a search and there is a Microsoft >>>> page that says that there is a "hot fix" for this problem. Before I >>>> install it, I first wanted to ask if it would be better to just go to >>>> IE7 or an even later version. Any help will be appreciated. >
From: PA Bear [MS MVP] on 12 Mar 2010 19:43 Norton (and McAfee) applications are notorious for not uninstalling (or upgrading) cleanly. Assuming it was a Norton 2003 (or newer) application: 1. Download the Norton Removal Tool, saving it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe 2. Close all open applications (i.e., anything with an icon on the taskbar). 3. Double-click on the file you saved in #1 above to run the utility. Don't TOUCH your keyboard until the run completes, then reboot. Jack wrote: > First let me say that I mistyped and I still have IE6. I installed > AVG about 5-6 years ago. At that time I probably uninstalled Norton. > Thanks for your willingness to help. > > > On Fri, 12 Mar 2010 13:31:28 -0500, "PA Bear [MS MVP]" > <PABearMVP(a)gmail.com> wrote: > >> When (approx. date) was the Norton application uninstalled? >> >> Jack wrote: >>> Yes, I have not installed ie7. I still have 8. I am using AVAST as >>> my internet security. I have the free version. Before that I had AVG >>> but they stopped supporting 98 and I uninstalle it. Before that I had >>> Norton and I don't remember but probably it came installed on the >>> computer. Thanks for your help. >>> >>> >>> On Thu, 11 Mar 2010 19:32:51 -0500, "PA Bear [MS MVP]" >>> <PABearMVP(a)gmail.com> wrote: >>> >>>> You already know you can't install IE7. >>>> >>>> What anti-virus application or security suite is installed and is your >>>> subscription current? What anti-spyware applications (other than >>>> Defender)? What third-party firewall (if any)? >>>> >>>> Has a(another) Norton or McAfee application ever been installed on the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought >>>> it)? >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> Jack wrote: >>>>> Up to this date I have been using IE6. However, lately I have started >>>>> experiencing situations where it would stop in loading a web page. >>>>> When it hit control,alt,delete, it states that the page that is >>>>> loading is (not responding). I did a search and there is a Microsoft >>>>> page that says that there is a "hot fix" for this problem. Before I >>>>> install it, I first wanted to ask if it would be better to just go to >>>>> IE7 or an even later version. Any help will be appreciated.
From: Jack on 15 Mar 2010 15:44 I downloaded the file. When I executed it, I got a window titled Error Starting Program. In the window it said "The c:\WINDOWS\TEMP\7ZS50C0.TMP\SYMNRT.EXE FILE expects a newer version of Windows. Upgrade you Windows version. It has an OK button. When clicked, it gives another window that is titled SymNRT.exe and in the window is a message that says "A device attached to the system is not functioning" There is an OK button which, when clicked displays another window titled 7-zip and has the message "can not open file" What should I do now? On Fri, 12 Mar 2010 19:43:21 -0500, "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote: >Norton (and McAfee) applications are notorious for not uninstalling (or >upgrading) cleanly. Assuming it was a Norton 2003 (or newer) application: > >1. Download the Norton Removal Tool, saving it to your desktop: >ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > >2. Close all open applications (i.e., anything with an icon on the taskbar). > >3. Double-click on the file you saved in #1 above to run the utility. Don't >TOUCH your keyboard until the run completes, then reboot. > >Jack wrote: >> First let me say that I mistyped and I still have IE6. I installed >> AVG about 5-6 years ago. At that time I probably uninstalled Norton. >> Thanks for your willingness to help. >> >> >> On Fri, 12 Mar 2010 13:31:28 -0500, "PA Bear [MS MVP]" >> <PABearMVP(a)gmail.com> wrote: >> >>> When (approx. date) was the Norton application uninstalled? >>> >>> Jack wrote: >>>> Yes, I have not installed ie7. I still have 8. I am using AVAST as >>>> my internet security. I have the free version. Before that I had AVG >>>> but they stopped supporting 98 and I uninstalle it. Before that I had >>>> Norton and I don't remember but probably it came installed on the >>>> computer. Thanks for your help. >>>> >>>> >>>> On Thu, 11 Mar 2010 19:32:51 -0500, "PA Bear [MS MVP]" >>>> <PABearMVP(a)gmail.com> wrote: >>>> >>>>> You already know you can't install IE7. >>>>> >>>>> What anti-virus application or security suite is installed and is your >>>>> subscription current? What anti-spyware applications (other than >>>>> Defender)? What third-party firewall (if any)? >>>>> >>>>> Has a(another) Norton or McAfee application ever been installed on the >>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>> bought >>>>> it)? >>>>> -- >>>>> ~Robear Dyer (PA Bear) >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>> >>>>> >>>>> Jack wrote: >>>>>> Up to this date I have been using IE6. However, lately I have started >>>>>> experiencing situations where it would stop in loading a web page. >>>>>> When it hit control,alt,delete, it states that the page that is >>>>>> loading is (not responding). I did a search and there is a Microsoft >>>>>> page that says that there is a "hot fix" for this problem. Before I >>>>>> install it, I first wanted to ask if it would be better to just go to >>>>>> IE7 or an even later version. Any help will be appreciated. >
From: Hot-text on 15 Mar 2010 16:20 Expects a newer version of Windows. PABearMVP is a 99.98% at times! if you your running WIN98 and you need a older version of Norton_Removal_Tool.exe "Jack" <jplasater(a)NOSPAMjuno.com> wrote in message news:4b9e8c4a.103781797(a)news.so.centurytel.net... > I downloaded the file. When I executed it, I got a window titled > Error Starting Program. In the window it said "The > c:\WINDOWS\TEMP\7ZS50C0.TMP\SYMNRT.EXE FILE expects a newer version of > Windows. Upgrade you Windows version. It has an OK button. When > clicked, it gives another window that is titled SymNRT.exe and in the > window is a message that says "A device attached to the system is not > functioning" There is an OK button which, when clicked displays > another window titled 7-zip and has the message "can not open file" > > What should I do now? > > On Fri, 12 Mar 2010 19:43:21 -0500, "PA Bear [MS MVP]" > <PABearMVP(a)gmail.com> wrote: > >>Norton (and McAfee) applications are notorious for not uninstalling (or >>upgrading) cleanly. Assuming it was a Norton 2003 (or newer) application: >> >>1. Download the Norton Removal Tool, saving it to your desktop: >>ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe >> >>2. Close all open applications (i.e., anything with an icon on the >>taskbar). >> >>3. Double-click on the file you saved in #1 above to run the utility. >>Don't >>TOUCH your keyboard until the run completes, then reboot. >> >>Jack wrote: >>> First let me say that I mistyped and I still have IE6. I installed >>> AVG about 5-6 years ago. At that time I probably uninstalled Norton. >>> Thanks for your willingness to help. >>> >>> >>> On Fri, 12 Mar 2010 13:31:28 -0500, "PA Bear [MS MVP]" >>> <PABearMVP(a)gmail.com> wrote: >>> >>>> When (approx. date) was the Norton application uninstalled? >>>> >>>> Jack wrote: >>>>> Yes, I have not installed ie7. I still have 8. I am using AVAST as >>>>> my internet security. I have the free version. Before that I had AVG >>>>> but they stopped supporting 98 and I uninstalle it. Before that I had >>>>> Norton and I don't remember but probably it came installed on the >>>>> computer. Thanks for your help. >>>>> >>>>> >>>>> On Thu, 11 Mar 2010 19:32:51 -0500, "PA Bear [MS MVP]" >>>>> <PABearMVP(a)gmail.com> wrote: >>>>> >>>>>> You already know you can't install IE7. >>>>>> >>>>>> What anti-virus application or security suite is installed and is >>>>>> your >>>>>> subscription current? What anti-spyware applications (other than >>>>>> Defender)? What third-party firewall (if any)? >>>>>> >>>>>> Has a(another) Norton or McAfee application ever been installed on >>>>>> the >>>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>>> bought >>>>>> it)? >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>> >>>>>> >>>>>> Jack wrote: >>>>>>> Up to this date I have been using IE6. However, lately I have >>>>>>> started >>>>>>> experiencing situations where it would stop in loading a web page. >>>>>>> When it hit control,alt,delete, it states that the page that is >>>>>>> loading is (not responding). I did a search and there is a >>>>>>> Microsoft >>>>>>> page that says that there is a "hot fix" for this problem. Before I >>>>>>> install it, I first wanted to ask if it would be better to just go >>>>>>> to >>>>>>> IE7 or an even later version. Any help will be appreciated. >> >
From: PA Bear [MS MVP] on 15 Mar 2010 19:18 Looks like it's not Win980-compatible. You might try http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001092114452606 Jack wrote: > I downloaded the file. When I executed it, I got a window titled > Error Starting Program. In the window it said "The > c:\WINDOWS\TEMP\7ZS50C0.TMP\SYMNRT.EXE FILE expects a newer version of > Windows. Upgrade you Windows version. It has an OK button. When > clicked, it gives another window that is titled SymNRT.exe and in the > window is a message that says "A device attached to the system is not > functioning" There is an OK button which, when clicked displays > another window titled 7-zip and has the message "can not open file" > > What should I do now? > > On Fri, 12 Mar 2010 19:43:21 -0500, "PA Bear [MS MVP]" > <PABearMVP(a)gmail.com> wrote: > >> Norton (and McAfee) applications are notorious for not uninstalling (or >> upgrading) cleanly. Assuming it was a Norton 2003 (or newer) >> application: >> >> 1. Download the Norton Removal Tool, saving it to your desktop: >> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe >> >> 2. Close all open applications (i.e., anything with an icon on the >> taskbar). >> >> 3. Double-click on the file you saved in #1 above to run the utility. >> Don't >> TOUCH your keyboard until the run completes, then reboot. >> >> Jack wrote: >>> First let me say that I mistyped and I still have IE6. I installed >>> AVG about 5-6 years ago. At that time I probably uninstalled Norton. >>> Thanks for your willingness to help. >>> >>> >>> On Fri, 12 Mar 2010 13:31:28 -0500, "PA Bear [MS MVP]" >>> <PABearMVP(a)gmail.com> wrote: >>> >>>> When (approx. date) was the Norton application uninstalled? >>>> >>>> Jack wrote: >>>>> Yes, I have not installed ie7. I still have 8. I am using AVAST as >>>>> my internet security. I have the free version. Before that I had AVG >>>>> but they stopped supporting 98 and I uninstalle it. Before that I had >>>>> Norton and I don't remember but probably it came installed on the >>>>> computer. Thanks for your help. >>>>> >>>>> >>>>> On Thu, 11 Mar 2010 19:32:51 -0500, "PA Bear [MS MVP]" >>>>> <PABearMVP(a)gmail.com> wrote: >>>>> >>>>>> You already know you can't install IE7. >>>>>> >>>>>> What anti-virus application or security suite is installed and is >>>>>> your >>>>>> subscription current? What anti-spyware applications (other than >>>>>> Defender)? What third-party firewall (if any)? >>>>>> >>>>>> Has a(another) Norton or McAfee application ever been installed on >>>>>> the >>>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>>> bought >>>>>> it)? >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>> >>>>>> >>>>>> Jack wrote: >>>>>>> Up to this date I have been using IE6. However, lately I have >>>>>>> started >>>>>>> experiencing situations where it would stop in loading a web page. >>>>>>> When it hit control,alt,delete, it states that the page that is >>>>>>> loading is (not responding). I did a search and there is a >>>>>>> Microsoft >>>>>>> page that says that there is a "hot fix" for this problem. Before I >>>>>>> install it, I first wanted to ask if it would be better to just go >>>>>>> to >>>>>>> IE7 or an even later version. Any help will be appreciated.
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