From: Ragdollbaby1208 on 28 Jan 2008 16:07 ::I also was having problems booting my computer up which was only 3 months, I called tech support with HP and did all of the stupid little things they told me to do, this has been going on now for 10 months now, finally I did what hp's site said if none of the other stuff helped to reformat my computer which that is when matters got worse, on the Recovery disc's from HP is the axel.dav virus over 3000 files, it has trashed my computer, porgrams and alot of my files, still HP don't hold themselves responsible for this problem and basically called me a liar. I am going to file a class action lawsuit against HP. They refuse to take care of the problem and the virsus comes from their recovery discs. If anyone else has had this problem and would like to be included in the suit you can get in contact with me:: -- Ragdollbaby1208 ------------------------------------------------------------------------ Ragdollbaby1208's Profile: http://forums.techarena.in/member.php?userid=40562 View this thread: http://forums.techarena.in/showthread.php?t=694144 http://forums.techarena.in
From: David W. Hodgins on 28 Jan 2008 20:27 On Mon, 28 Jan 2008 16:07:04 -0500, Ragdollbaby1208 <Ragdollbaby1208.33x0bd(a)donotspam.com> wrote: > the Recovery disc's from HP is the axel.dav virus over 3000 files, it > has trashed my computer, porgrams and alot of my files, still HP don't > hold themselves responsible for this problem and basically called me a Did it ever occur to you, that the recovery partition may have been fine, until your computer became infected? Just because the recovery partition is not normally made visible to regular applications, does not mean it can not be written to, and infected. If you're running xp, as an administrator, the virus doesn't even need to escalate privleges, to write to the recovery partition. If you are running as an unpriveledged user, it can still be done, by a variety of priveledge escalation methods. Format & re-install, requires installing from known clean media. It does not mean re-install, from a writable hard drive, on the already infected computer. -- Change nomail.afraid.org to ody.ca to reply by email. (nomail.afraid.org has been set up specifically for use in usenet. Feel free to use it yourself.)
From: Ragdollbaby1208 on 28 Jan 2008 22:46 Normally that would be the case, except, the recovery disks were made immediately upon the arrival of the computer, the computer was pulled out of the box, plugged into the wall outlet and then the recovery disks were made before even hooking up to the internet. Therefore, either it came with the recovery partition already infected from the factory, ups pulled the computer in the warehouse, opened it up and infected the recovery partitition, or the blank cds were infected from the store, now with that said what would be the most likely case scenerio. > Format & re-install, requires installing from known clean media. It > does > not mean re-install, from a writable hard drive, on the already > infected > computer. > Exactly and that is how it was discovered, the system was being formated and re-installed from the initial recovery disks not the harddrive itself, that were made up receiving the computer. This was full format not just a partition format. Therefore the computer had to been infected prior to arrival. -- Ragdollbaby1208 ------------------------------------------------------------------------ Ragdollbaby1208's Profile: http://forums.techarena.in/member.php?userid=40562 View this thread: http://forums.techarena.in/showthread.php?t=694144 http://forums.techarena.in
From: Buzzard on 28 Jan 2008 23:37 You're saying, then, that the recovery discs are CD's?
From: Ragdollbaby1208 on 29 Jan 2008 10:55
Yes they are Brand New CD-R not CD-RW right out of the box. -- Ragdollbaby1208 ------------------------------------------------------------------------ Ragdollbaby1208's Profile: http://forums.techarena.in/member.php?userid=40562 View this thread: http://forums.techarena.in/showthread.php?t=694144 http://forums.techarena.in |