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From: PSR (Problem Steps Recorder) PSR on 28 Feb 2010 20:09
Is there a PSR (Problem Steps Recorder) for Windows XP? If there isn't then,
can PSR be compatible with Windows XP?

-Ryan
BICSI Certified IT installor I
From: Shenan Stanley on 28 Feb 2010 20:39
PSR (Problem Steps Recorder) wrote:
> Is there a PSR (Problem Steps Recorder) for Windows XP? If there
> isn't then, can PSR be compatible with Windows XP?
>
> -Ryan
> BICSI Certified IT installor I

No.

No.

Print Screen --> Paste into Word.

SnagIt.

FastStone (can run from a portable drive.)

Camtasia.

TeamViewer to help the customer remotely even through firewalls with minimal
configuration on their side (if any).

All good ways to either capture or remotely assist.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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