Just fixed this error on my Windows 7 PC
in [Windows Update]
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From: Mark on 19 Jan 2010 05:10 I have had this problem since upgrading from XP to Vista and thought that the upgrade to Windows 7 would cure it, but it didn't. The problem is with the TCP window scaling used by Vista and Windows 7 being incompatible with some routers. There are two fixes: 1) Change the router: I disabled SPI (Statefull Packet Inspection) on my Netgear WGR614 router and the problem went away 2) Use IPConfig to configure the OS to not use TCP Window Scaling - instructions are on the Microsoft site. This problem also prevented me from downloading Adobe, Chrome, Skype and every other file I tried. Hope this is of help to others. MP in NZ. MowGreen [MVP] wrote: John,Suggest you call in for no charge support. 18-Nov-07 John, Suggest you call in for no charge support. Since the error code for Defender is the same as the one for the MSXML update, use one of the 2 Free Support requests: http://support.microsoft.com/oas/default.aspx?Gprid=11952 In the US the phone number is 866-PCSAFETY I'm really not clear if the free support is limited to WD on XP or if it includes Vista. If you can not install Security updates, then MS offers no charge support. Reliability/compatibility/stability updates are only supported by MS if this is a Retail copy of Vista. Otherwise it's up to the OEM to support the OS during the Warranty period. You didn't mention whether you attempted to install this update: http://support.microsoft.com/kb/934538 If not, then at least give it a shot prior to calling in. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Previous Posts In This Thread: On Sunday, November 11, 2007 10:54 PM JohnRieh wrote: Windows Update error 80200053 I've seen this referenced a few times, but never solved. I get error 80200053 when trying to run update. I saw a post that suggested cleaning out the download cache in windows\softwaredistribution, which I did to no effect. I suspect that this is also causing problems with McAfee, which cannot get the latest updates. Any ideas? Thanks. On Monday, November 12, 2007 3:13 PM MowGreen [MVP] wrote: 80200053 = validation failureI'd suspect that McAfee is the cause of all the 80200053 = validation failure I'd suspect that McAfee is the cause of all the issues. You could try Validating Vista once more but, even if the system passes Validation that has nothing to do with McAfee failing to update. Is this update installed ? : http://support.microsoft.com/kb/941649 Since none of the ' third-party antivirus software applications ' are given a name, I guess it's up to us to guess which ones are not playing nice with Vista <w> MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== John Riehl wrote: On Wednesday, November 14, 2007 12:31 AM JohnRieh wrote: MowGreen,This sounds reasonable. MowGreen, This sounds reasonable. I'm trying to download the patch but of course the download site hasn't been responding for the last two days. Will let you know when I finally can get the patch downloaded and installed. John "MowGreen [MVP]" wrote: On Wednesday, November 14, 2007 2:40 PM JohnRieh wrote: I finally got the KB941649 patch to load, but it didn't fix the problem. I finally got the KB941649 patch to load, but it didn't fix the problem. Now I also get error 80070570 (which also appears to be undocumented). Any insights, or can this only be fixed by starting from scratch and reinstalling? Thanks. John "MowGreen [MVP]" wrote: On Wednesday, November 14, 2007 2:50 PM JohnRieh wrote: Sorry, I posted before I got all my frustration out. Sorry, I posted before I got all my frustration out. So, a few more facts: McAfee update appears to be working again, but the errors are still coming from Windows Update. Specifically, the following updates are erroring out: Definition Update for Windows Defender - KB915597 (error 80200053) Cumulative Update for Media Center for Windows Vista - KB941229 (error 80070570) Update for Microsoft XML Core Services 4.0 Service Pack 2 - KB941833 (error 80200053) Looking at your post, if McAfee is causing the problem then theoretically I could disable it when bringing in updates. That doesn't feel like a good solution to me...after all, the whole point of a virus checker is to protect me from things I'm downloading from the internet. However, I'm willing to give it a try if you think it's a good idea. Thanks for your help. John "John Riehl" wrote: On Wednesday, November 14, 2007 7:09 PM MowGreen [MVP] wrote: 80200053 = BG_E_VALIDATION_FAILED80070570 = ERROR_FILE_CORRUPTIf you're 80200053 = BG_E_VALIDATION_FAILED 80070570 = ERROR_FILE_CORRUPT If you're uncomfortable disabling McAfee while connected to the net/network, then download the updates manually, save them, close all open browsers and programs, then disconnect the system, disable, McAfee, and then install the updates. Defender updates are here: http://www.microsoft.com/security/portal/default.aspx Installation instructions for the Definitions here: http://www.microsoft.com/security/portal/ADL.aspx#top Then visit the MS Download Center for KB941229: http://www.microsoft.com/downloads/info.aspx?na=22&p=1&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d48477121-4427-483d-8309-4c18de611bd4%26DisplayLang%3den and KB941833: http://www.microsoft.com/downloads/info.aspx?na=22&p=1&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d46a30073-c3df-473b-99e4-66380a5cc117%26DisplayLang%3den The above are for the 32 bit [x86] versions of Vista. If you need 64 bit versions, visit here and enter the KB #s in the Search window: http://www.microsoft.com/downloads/Search.aspx?displaylang=en You should read this, John: You cannot turn on an optional feature, install a Windows update, install a hotfix, or install a language pack on a Windows Vista-based computer http://support.microsoft.com/kb/934538 MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== John Riehl wrote: On Saturday, November 17, 2007 7:01 PM JohnRieh wrote: MowGreen,Thanks for your continued patience. MowGreen, Thanks for your continued patience. I guess I'm surprised that a mainstream anti-virus product like McAfee would intefere with Vista. However, I did turn it all off and tried to install the updates...and they were unsuccessful, returning the same errors as before. Is there some sort of a log file or something that I can include that would help you and/or the Microsoft engineers diagnose this problem? Thanks. John "MowGreen [MVP]" wrote: On Sunday, November 18, 2007 4:17 PM MowGreen [MVP] wrote: John,Suggest you call in for no charge support. John, Suggest you call in for no charge support. Since the error code for Defender is the same as the one for the MSXML update, use one of the 2 Free Support requests: http://support.microsoft.com/oas/default.aspx?Gprid=11952 In the US the phone number is 866-PCSAFETY I'm really not clear if the free support is limited to WD on XP or if it includes Vista. If you can not install Security updates, then MS offers no charge support. Reliability/compatibility/stability updates are only supported by MS if this is a Retail copy of Vista. Otherwise it's up to the OEM to support the OS during the Warranty period. You didn't mention whether you attempted to install this update: http://support.microsoft.com/kb/934538 If not, then at least give it a shot prior to calling in. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Submitted via EggHeadCafe - Software Developer Portal of Choice Web - Based .NET Framework Class Browser http://www.eggheadcafe.com/tutorials/aspnet/665f1d0e-bb83-4724-a2ed-c781ee7522a2/web--based-net-framewor.aspx
From: MowGreen on 19 Jan 2010 14:57 Mark Prestwood wrote: > I have had this problem since upgrading from XP to Vista and thought that the upgrade to Windows 7 would cure it, but it didn't. > > The problem is with the TCP window scaling used by Vista and Windows 7 being incompatible with some routers. There are two fixes: > 1) Change the router: I disabled SPI (Statefull Packet Inspection) on my Netgear WGR614 router and the problem went away > 2) Use IPConfig to configure the OS to not use TCP Window Scaling - instructions are on the Microsoft site. > > This problem also prevented me from downloading Adobe, Chrome, Skype and every other file I tried. > > Hope this is of help to others. > > MP in NZ. > Sorry Mark, there's not enough information in your post so that others may implement it. IF a User encounters the error and there is no Netgear router involved nor does the router have SPI capabilities, *specifically*, where are the instructions to not use TCP Windows Scaling for Vista/Windows 7 ? Is this it ? Description of the Receive Window Auto-Tuning feature for HTTP traffic on Windows Vista-based computers http://support.microsoft.com/kb/947239 netsh interface tcp set global autotuninglevel=disabled MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked
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