From: myfathersson on 10 Apr 2010 12:32 Is there a newer version of the Conexant_Audio_6.14.10.0565 driver which works yet? (II am using XP home). Sound worked until I installed some Windows Update a year or more ago. I have a dreaded Gateway MX6025 and after a certain time every WindowsUpdate which I checked reports as a side effect that 'this update will screw up Conexant drivers and your sound wont work' After that every update I have tried to the Conexant or AC97 driver has failed to cure this WindowsUpdate issue. Gateway is disinterested in assisting with a driver which a Windows Update has screwed up: Does anyone know if Microsoft has any workaround yet please?
From: PA Bear [MS MVP] on 10 Apr 2010 14:14 Roll back the driver. Then get any /needed/ driver updates only from the device or computer manufacturers' download page, NOT Windows Update. myfathersson wrote: > Is there a newer version of the Conexant_Audio_6.14.10.0565 driver > which works yet? (II am using XP home). Sound worked until I installed > some Windows Update a year or more ago. > > I have a dreaded Gateway MX6025 and after a certain time every > WindowsUpdate which I checked reports as a side effect that 'this > update will screw up Conexant drivers and your sound wont work' After > that every update I have tried to the Conexant or AC97 driver has > failed to cure this WindowsUpdate issue. > > Gateway is disinterested in assisting with a driver which a Windows > Update has screwed up: Does anyone know if Microsoft has any > workaround yet please?
From: myfathersson on 10 Apr 2010 23:36 On Apr 10, 2:14 pm, "PA Bear [MS MVP]" <PABear...(a)gmail.com> wrote: > Roll back the driver. Then get any /needed/ driver updates only from the > device or computer manufacturers' download page, NOT Windows Update. > > myfathersson wrote: > > Is there a newer version of the Conexant_Audio_6.14.10.0565 driver > > which works yet? (II am using XP home). Sound worked until I installed > > some Windows Update a year or more ago. > > > I have a dreaded Gateway MX6025 and after a certain time every > > WindowsUpdate which I checked reports as a side effect that 'this > > update will screw up Conexant drivers and your sound wont work' After > > that every update I have tried to the Conexant or AC97 driver has > > failed to cure this WindowsUpdate issue. > > > Gateway is disinterested in assisting with a driver which a Windows > > Update has screwed up: Does anyone know if Microsoft has any > > workaround yet please? Conexant_Audio_6.14.10.0565 IS the driver on the manufacturer's site which is screwed up by the WU
From: PA Bear [MS MVP] on 11 Apr 2010 21:16 myfathersson wrote: >>> Is there a newer version of the Conexant_Audio_6.14.10.0565 driver >>> which works yet? (II am using XP home). Sound worked until I installed >>> some Windows Update a year or more ago. >> >>> I have a dreaded Gateway MX6025 and after a certain time every >>> WindowsUpdate which I checked reports as a side effect that 'this >>> update will screw up Conexant drivers and your sound wont work' After >>> that every update I have tried to the Conexant or AC97 driver has >>> failed to cure this WindowsUpdate issue. >> >>> Gateway is disinterested in assisting with a driver which a Windows >>> Update has screwed up: Does anyone know if Microsoft has any >>> workaround yet please? >> >> Roll back the driver. Then get any /needed/ driver updates only from the >> device or computer manufacturers' download page, NOT Windows Update. > > Conexant_Audio_6.14.10.0565 IS the driver on the manufacturer's site > which is screwed up by the WU Then roll back the driver and don't install the updated version again.
From: myfathersson on 11 Apr 2010 22:08
On Apr 11, 9:16 pm, "PA Bear [MS MVP]" <PABear...(a)gmail.com> wrote: > myfathersson wrote: > >>> Is there a newer version of the Conexant_Audio_6.14.10.0565 driver > >>> which works yet? (II am using XP home). Sound worked until I installed > >>> some Windows Update a year or more ago. > > >>> I have a dreaded Gateway MX6025 and after a certain time every > >>> WindowsUpdate which I checked reports as a side effect that 'this > >>> update will screw up Conexant drivers and your sound wont work' After > >>> that every update I have tried to the Conexant or AC97 driver has > >>> failed to cure this WindowsUpdate issue. > > >>> Gateway is disinterested in assisting with a driver which a Windows > >>> Update has screwed up: Does anyone know if Microsoft has any > >>> workaround yet please? > > >> Roll back the driver. Then get any /needed/ driver updates only from the > >> device or computer manufacturers' download page, NOT Windows Update. > > > Conexant_Audio_6.14.10.0565 IS the driver on the manufacturer's site > > which is screwed up by the WU > > Then roll back the driver and don't install the updated version again. I kinda know not to install a driver which doesnt work or which causes an exclamation mark in Device Manager. Trouble is that there is nothing to roll back to: This is the 2006 driver which came with the original software. Gateway has the updated one to make users feel they are doing somehthing but apparently they wont believe that the new driver wont work and if you insist on telling them, they just refer you to Conexant BECAUSE THEY KNOW that Conexant doesnt have any customer support. The original driver was a Conexant one called an AC97 which is screwed up by some Microsoft security update. This is why Gateway wont help. WU screwed up the sound. Apparently it WAS possible to get sound to work with some driver or other but even that one was screwed up by the next Security update which also said 'there is a problem with this update and Conexant sound drivers' |