From: Kevin on 10 Mar 2008 10:50 The only update I have been unable to install without error is the KB946456. Let me clarify what I mean. The update begins the install process and when the system reboots it is unable to load windows and performs a repair. In the update history the error code is 80242016. I have tried: a) turned off Norton virus & firewall b) updated Norton c) saving and installing download from hard drive d) unplugging network connection b/c of DHCP portion of security update e) made sure secure active x is enabled This is a Dell Latitude D531, AMD Turion 64bit, Vista Home
From: TaurArian on 11 Mar 2008 06:14 0x80242016 WU_E_UH_POSTREBOOTUNEXPECTEDSTATE The state of the update after its post-reboot operation has completed is unexpected. Well, the above isn't that helpful. Try a manual download and install x86 http://www.microsoft.com/downloads/details.aspx?familyid=8ce9608b-7049-47cd-adc4-22a803877d33&displaylang=en or X64 http://www.microsoft.com/downloads/details.aspx?familyid=d7b9c3d1-9c23-4e05-bac6-d0b327feaf53&displaylang=en If that doesn't work, then start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Do post back with the results, others who are experiencing problems with Vista may be assisted with your feedback. -- ==================================== TaurArian [MVP] 2005-2008 - Australia ==================================== How to ask a question: http://support.microsoft.com/kb/555375 http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco "Kevin" <Kevin(a)discussions.microsoft.com> wrote in message news:A341D26A-41D6-4213-8F77-4D75E5202ADB(a)microsoft.com... | The only update I have been unable to install without error is the KB946456. | Let me clarify what I mean. The update begins the install process and when | the system reboots it is unable to load windows and performs a repair. In the | update history the error code is 80242016. | I have tried: | a) turned off Norton virus & firewall | b) updated Norton | c) saving and installing download from hard drive | d) unplugging network connection b/c of DHCP portion of security update | e) made sure secure active x is enabled | | This is a Dell Latitude D531, AMD Turion 64bit, Vista Home
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