KB974417
in [Windows XP]
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From: thinman on 12 May 2010 22:44 "Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003 and Windows XP". This appeared in the Tuesday updates of 05-11-10. It goes through the installation process and even states that it is installed; however, the yellow shield in the sys tray remains and clicking on it still shows the update file. Have installed,rebooted; installed, not rebooted; installed, installed, installed and rebooted and it stays showing as an update needing to be installed. Under Control Panel, Add/Remove Programs, it shows as an update dating back to 10/2009, only showing " KB974417 " as the name of the update. 2 lines above it shows an entry for " .NET Framework 2 " dated 03/31/2009. How can I get the update notification to drop this particular file ?? OR, what do I need to do to remedy the problem ? thanks ray
From: PA Bear [MS MVP] on 13 May 2010 02:55 [X-post to Windows Update] Is KB976569 listed in Add/Remove Programs? See the "How to obtain help" section of http://support.microsoft.com/kb/974417 For home users, no-charge support is available by calling 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB974417). Or you can... Start a free Windows Update support incident email request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/ For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- Windows Update-specific newsgroup: news://msnews.microsoft.com/microsoft.public.windowsupdate ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 thinman wrote: > "Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows > 2000, > Windows Server 2003 and Windows XP". > > This appeared in the Tuesday updates of 05-11-10. It goes through the > installation > process and even states that it is installed; however, the yellow shield > in > the sys tray > remains and clicking on it still shows the update file. Have > installed,rebooted; installed, > not rebooted; installed, installed, installed and rebooted and it stays > showing as an update > needing to be installed. Under Control Panel, Add/Remove Programs, it > shows > as an > update dating back to 10/2009, only showing " KB974417 " as the name of > the > update. > 2 lines above it shows an entry for " .NET Framework 2 " dated 03/31/2009. > > How can I get the update notification to drop this particular file ?? OR, > what do I > need to do to remedy the problem ? > > thanks > ray
From: rodri1946 on 13 May 2010 13:45 Desde el pasasdo dia 12-05-2010, me sigue aparecciendo en la barra de tarea que tengo una actualizacion pendiente , acceso a instalalrla , y al parecer no lo hace, inmediatamewnte despues ,me sigue diciendo que esta pendiente de descargar y actualizar.- He entradoi en una pagfiuna de Windows Update y me da opcion a "Revisar las acxtualizaciones" de mi equipo y me dice que se ha instalado, 10(Diez) veces, las misma que yo la he aceptado reiteradamente.- ? Me podeis decir que ocurrre, porque me reitera tantas veces de que la instale, habiedolo hechoo yá. rodri1946(a)hotmail.com.-
From: scsisys on 14 May 2010 23:36 PA Bear.... KB976569 is not in the Add/Remove List Had gone to the MS site , following the various links prior to my posting, but posted to see if this was something others were experiencing or just me. Thanks for the reply. ray "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:OC45ilm8KHA.4648(a)TK2MSFTNGP04.phx.gbl... > [X-post to Windows Update] > > Is KB976569 listed in Add/Remove Programs? > > See the "How to obtain help" section of > http://support.microsoft.com/kb/974417 > > For home users, no-charge support is available by calling 1-866-PCSAFETY > (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the > United States and in Canada or by contacting your local Microsoft > subsidiary. There is no-charge for support calls that are associated with > security updates. When you call, clearly state that your problem is > related to a Security Update and cite the update's KB number (e.g., > KB974417). > > Or you can... > > Start a free Windows Update support incident email request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Customers who experience issues installing Microsoft security updates also > can visit the following page for assistance: > https://consumersecuritysupport.microsoft.com/ > > For more information about how to contact your local Microsoft subsidiary > for security update support issues, visit the International Support Web > site: http://support.microsoft.com/common/international.aspx > > For enterprise customers, support for security updates is available > through your usual support contacts. > -- > Windows Update-specific newsgroup: > news://msnews.microsoft.com/microsoft.public.windowsupdate > > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > thinman wrote: >> "Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows >> 2000, >> Windows Server 2003 and Windows XP". >> >> This appeared in the Tuesday updates of 05-11-10. It goes through the >> installation >> process and even states that it is installed; however, the yellow shield >> in >> the sys tray >> remains and clicking on it still shows the update file. Have >> installed,rebooted; installed, >> not rebooted; installed, installed, installed and rebooted and it stays >> showing as an update >> needing to be installed. Under Control Panel, Add/Remove Programs, it >> shows >> as an >> update dating back to 10/2009, only showing " KB974417 " as the name of >> the >> update. >> 2 lines above it shows an entry for " .NET Framework 2 " dated >> 03/31/2009. >> >> How can I get the update notification to drop this particular file ?? >> OR, >> what do I >> need to do to remedy the problem ? >> >> thanks >> ray >
From: PA Bear [MS MVP] on 15 May 2010 02:44 To avoid confusion, please begin a new thread in the appropriate newsgroup about your specific problem and computer. State your IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) in your first post. Or open a free support incident. Thank you. scsisys wrote: > PA Bear.... > > KB976569 is not in the Add/Remove List > > Had gone to the MS site , following the various links prior to my posting, > but > posted to see if this was something others were experiencing or just me. > > Thanks for the reply. > ray > > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:OC45ilm8KHA.4648(a)TK2MSFTNGP04.phx.gbl... >> [X-post to Windows Update] >> >> Is KB976569 listed in Add/Remove Programs? >> >> See the "How to obtain help" section of >> http://support.microsoft.com/kb/974417 >> >> For home users, no-charge support is available by calling 1-866-PCSAFETY >> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the >> United States and in Canada or by contacting your local Microsoft >> subsidiary. There is no-charge for support calls that are associated with >> security updates. When you call, clearly state that your problem is >> related to a Security Update and cite the update's KB number (e.g., >> KB974417). >> >> Or you can... >> >> Start a free Windows Update support incident email request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Customers who experience issues installing Microsoft security updates >> also >> can visit the following page for assistance: >> https://consumersecuritysupport.microsoft.com/ >> >> For more information about how to contact your local Microsoft subsidiary >> for security update support issues, visit the International Support Web >> site: http://support.microsoft.com/common/international.aspx >> >> For enterprise customers, support for security updates is available >> through your usual support contacts. >> -- >> Windows Update-specific newsgroup: >> news://msnews.microsoft.com/microsoft.public.windowsupdate >> >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> thinman wrote: >>> "Microsoft .NET Framework 2.0 Service Pack 2 Security Update for >>> Windows >>> 2000, >>> Windows Server 2003 and Windows XP". >>> >>> This appeared in the Tuesday updates of 05-11-10. It goes through the >>> installation >>> process and even states that it is installed; however, the yellow shield >>> in >>> the sys tray >>> remains and clicking on it still shows the update file. Have >>> installed,rebooted; installed, >>> not rebooted; installed, installed, installed and rebooted and it stays >>> showing as an update >>> needing to be installed. Under Control Panel, Add/Remove Programs, it >>> shows >>> as an >>> update dating back to 10/2009, only showing " KB974417 " as the name of >>> the >>> update. >>> 2 lines above it shows an entry for " .NET Framework 2 " dated >>> 03/31/2009. >>> >>> How can I get the update notification to drop this particular file ?? >>> OR, >>> what do I >>> need to do to remedy the problem ? >>> >>> thanks >>> ray
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