From: diverman on
I have installed KB977165 9 times on my laptop from Feb9-Mar7, but every time
I check for updates through Windows Live One Care it keeps showing up. Can I
place this on ignore list or is it critical?
From: Harry Johnston [MVP] on
On 2010-03-09 1:40 p.m., diverman wrote:

> I have installed KB977165 9 times on my laptop from Feb9-Mar7, but every time
> I check for updates through Windows Live One Care it keeps showing up. Can I
> place this on ignore list or is it critical?

It isn't critical, but it would be preferable to have. Is this a Windows XP
laptop? If so, see "Known Issues with this security update" in the KB article:

<http://support.microsoft.com/kb/977165>

http://support.microsoft.com/kb/977165

Harry.

--
Harry Johnston
http://harryjohnston.wordpress.com
From: diverman on
Yes, windows xp on a dell laptop.
Thanks for the reply and links, I'll give them a shot.
"Harry Johnston [MVP]" wrote:

> On 2010-03-09 1:40 p.m., diverman wrote:
>
> > I have installed KB977165 9 times on my laptop from Feb9-Mar7, but every time
> > I check for updates through Windows Live One Care it keeps showing up. Can I
> > place this on ignore list or is it critical?
>
> It isn't critical, but it would be preferable to have. Is this a Windows XP
> laptop? If so, see "Known Issues with this security update" in the KB article:
>
> <http://support.microsoft.com/kb/977165>
>
> http://support.microsoft.com/kb/977165
>
> Harry.
>
> --
> Harry Johnston
> http://harryjohnston.wordpress.com
> .
>
From: Ottmar Freudenberger on
"diverman" <diverman(a)discussions.microsoft.com> schrieb:

> I have installed KB977165 9 times on my laptop from Feb9-Mar7, but every time
> I check for updates through Windows Live One Care it keeps showing up.

<selfquote>
KB977165 is a kernel update and ever since these are released for
Windows XP, MS doesn't get those to install correctly as soon as it's an
OEM system (with OEM drivers installed) on which these kind of updates
should be installed on.

To get these updates for Windows XP installed properly on these systems,
you'll need to download the update from DownloadCenter:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e2b348f5-ec8d-4782-bb03-5de550adea77
*save* the file into a folder and execute the EXE with the parameter "/o"
(like "/overwriteoem") afterwards.

Let's assume you've downloaded the english version of KB977165 into a
folder "Downloads" which is located on your C: drive. In this case
please restart Windows in Safe Mode (hit the [F8] key after the BIOS
screen occured while booting your machine). Then enter the following
*including* all blanks and quote signs into "Run" in the Start menu
and hit [Enter] or click on OK afterwards:

"C:\Downloads\WindowsXP-KB977165-x86-ENU.exe" /o

After rebooting Windows, the update shouldn't be reoffered by WU/AU once
again.
</selfquote>

> Can I place this on ignore list or is it critical?

That depends on the usage of the system in question.

Bye,
Freudi
From: PA Bear [MS MVP] on
Is KB977165 listed in Add/Remove Programs (after making sure the Show Update
box at the top is checked)? [yes/no]
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

diverman wrote:
> Yes, windows xp on a dell laptop.
> Thanks for the reply and links, I'll give them a shot.
> "Harry Johnston [MVP]" wrote:
>
>> On 2010-03-09 1:40 p.m., diverman wrote:
>>
>>> I have installed KB977165 9 times on my laptop from Feb9-Mar7, but every
>>> time I check for updates through Windows Live One Care it keeps showing
>>> up. Can I place this on ignore list or is it critical?
>>
>> It isn't critical, but it would be preferable to have. Is this a Windows
>> XP laptop? If so, see "Known Issues with this security update" in the KB
>> article:
>>
>> <http://support.microsoft.com/kb/977165>
>>
>> http://support.microsoft.com/kb/977165
>>
>> Harry.
>>
>> --
>> Harry Johnston
>> http://harryjohnston.wordpress.com
>> .

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