From: Belprice on 25 Apr 2010 07:53 Hi All , I have a Advent Laptop 7109 and a few weeks ago it all went haywire and i now can't do anything with it and all I get is a black dos screen and also I can't get into safemode or anything. I get the following message: The following file is missing windows root\system32\hal.dll I don't have a disk for this and tried using a recuse disk one of my friends give me , but it did not work. I have the liceience key etc and its a legal copy and I am running windows xp media center edition 2005. Can anyone please help me. ps. Sorry if I have posted this in the wrong room. Thanks in advance. JC
From: Orc on 25 Apr 2010 08:05 have a look at this..... quote from http://www.uktsupport.co.uk/advent/laptop/7109.htm Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition. There are two ways to start the recovery - Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed. In Windows by clicking: Start / All Programs / System Recovery / System Recovery. The recovery will load and display a box with one option: Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process. To access the recovery options below that erase all data from the computer, click the Advanced button. System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled. System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled. Select the Non-destructive recovery option and press Next. You will be informed about System Restore in Windows, click Yes. The recovery will begin. Once this is complete click Restart. I hope that helps you ORC "Belprice" <Belprice(a)discussions.microsoft.com> wrote in message news:13170B40-696E-49DF-9064-939AC7362E85(a)microsoft.com... > Hi All , > > I have a Advent Laptop 7109 and a few weeks ago it all went haywire and i > now can't do anything with it and all I get is a black dos screen and also > I > can't get into safemode or anything. I get the following message: > The following file is missing windows root\system32\hal.dll > > I don't have a disk for this and tried using a recuse disk one of my > friends > give me , but it did not work. I have the liceience key etc and its a > legal > copy and I am running windows xp media center edition 2005. > > Can anyone please help me. > > ps. Sorry if I have posted this in the wrong room. > > Thanks in advance. > JC > >
From: Belprice on 25 Apr 2010 18:36 Hi thanks for coming back to me and the advice you provided. I have tried to do as you suggested and I keep getting the message: windows cannot start because the following files is missing or corrupte. windows root\system32\hal.dll please reinstall a copy of the above file. when I try and press F8 and get the options it first asked me which operating system, either windows xp or windows media centre and i have tried both and it just brings me back to the same message about the missing or corrupt file. I have trie starting in safe mode , last known good configeration and all the other options and it won't go beyond the error message I have mentioned. Even when I press f10 repeatedly, it first ask which system and which either one I choose I get the same message. Do you have any other suggestions before I throw this computer out the window. Thanks in advance. JC "Orc" wrote: > have a look at this..... > > quote from http://www.uktsupport.co.uk/advent/laptop/7109.htm > > > Your Advent computer uses the latest recovery system that doesn't require > any CDs or DVDs to restore your PC to it's original factory condition. > > There are two ways to start the recovery - > Restart your computer. Then Press F10 repeatedly until the message "Starting > System Recovery" is displayed. > In Windows by clicking: Start / All Programs / System Recovery / System > Recovery. > The recovery will load and display a box with one option: > Non-destructive recovery: this option will restore Windows, supplied > applications, and drivers. This option will not destroy your documents or > programs. These will be backed up along with the registry. These are > restored at the end of the recovery process. > To access the recovery options below that erase all data from the computer, > click the Advanced button. > System Recovery - No format: this will reinstall Windows, supplied > applications and drivers. It will move your files to a folder called "My old > disk structure". Any applications (except those supplied) will need to be > reinstalled. > System Recovery - Quick format: this option will erase your hard drive > including your personal files. Windows, supplied applications and drivers > will be reinstalled. > Select the Non-destructive recovery option and press Next. > You will be informed about System Restore in Windows, click Yes. > The recovery will begin. Once this is complete click Restart. > > I hope that helps you > > ORC > > > > "Belprice" <Belprice(a)discussions.microsoft.com> wrote in message > news:13170B40-696E-49DF-9064-939AC7362E85(a)microsoft.com... > > Hi All , > > > > I have a Advent Laptop 7109 and a few weeks ago it all went haywire and i > > now can't do anything with it and all I get is a black dos screen and also > > I > > can't get into safemode or anything. I get the following message: > > The following file is missing windows root\system32\hal.dll > > > > I don't have a disk for this and tried using a recuse disk one of my > > friends > > give me , but it did not work. I have the liceience key etc and its a > > legal > > copy and I am running windows xp media center edition 2005. > > > > Can anyone please help me. > > > > ps. Sorry if I have posted this in the wrong room. > > > > Thanks in advance. > > JC > > > > > . >
From: kristain via WindowsKB.com on 26 Apr 2010 03:23 put your system installation CD on the CD-drive, then restart youre pc then press F2 go to booting sequence and make the CD-ROM youre primary. thats it and follow the steps, repair or install a fresh system. after youre done go back to the booting sequence and put it back to its default. -- Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums.aspx/windows-xp-support/201004/1
From: Bob Lucas on 26 Apr 2010 04:41
Are you in the UK. If so, PC World are primary retailers for Advent computers and might even have exclusive rights to the brand. Although I would normally be very reluctant to use their after-sales service, it may be worth visiting the tech department at your nearest PC World. They might have the necessary installation disks. "kristain via WindowsKB.com" <u59322(a)uwe> wrote in message news:a718b95600eaa(a)uwe... > put your system installation CD on the CD-drive, then restart > youre pc then > press F2 go to booting sequence and make the CD-ROM youre > primary. thats it > and follow the steps, repair or install a fresh system. after > youre done go > back to the booting sequence and put it back to its default. > > -- > Message posted via WindowsKB.com > http://www.windowskb.com/Uwe/Forums.aspx/windows-xp-support/201004/1 > |