From: Ira on
My laptop automatically installed KB952954, KB953838, and KB953839. After the
forced reboot, I could not access another computer's shared disk area or
printer.

Microsoft's help phone line had me remove KB953838, and reboot but that
didn't help.

Lowering Zone Alarm's Internet Security Level to Med. (from High) worked
around the problem.

Ira

"Shoshana" wrote:

> Hi, everyone! I just updated several XP SP3 systems within a Workgroup with
> the latest updates from the Windows Update site--specifically, KB951618,
> KB952287, KB951072, KB953838, KB952954, KB951066, KB946648, KB950974,
> KB951618, KB952287, KB951072, KB950974, KB953838, KB952954, KB946648,
> KB951066, KB890830, and KB953839.
>
> Since that time, I'm no longer able to share an external disk on one of the
> computers with the other systems. The disk is shared using NetBIOS over
> TCP/IP, and Windows Firewall on all the systems is configured to allow in the
> NetBIOS ports from systems on the same subnet (Incoming NetBIOS is blocked at
> the network firewall.). The disk shows up as shared on the system to which
> it's attached, but when I try to access it from any of the other systems, I
> get a "Not enough server storage is available to process this command" error
> message.
>
> I removed the updates I had installed on both the computer to which the
> drive is attached and another computer in the same Workgroup, but the problem
> persisted. Has anyone encountered a similar problem since installing the
> latest updates? If so, how did you resolve it?
>
> Thanks in advance!
> --Shoshana
From: Shenan Stanley on
Ira wrote:
> My laptop automatically installed KB952954, KB953838, and KB953839.
> After the forced reboot, I could not access another computer's
> shared disk area or printer.
>
> Microsoft's help phone line had me remove KB953838, and reboot but
> that didn't help.
>
> Lowering Zone Alarm's Internet Security Level to Med. (from High)
> worked around the problem.

And if you update to the latest release of ZoneAlarm - does that fix the
issue with ZoneAlarm?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: Ira on
I am running ZoneAlarm 7.0.483.000; TrueVector security engine version
7.0.483.00, and Driver version 7.0.483.00.

According to the tool, this is the latest sofware version.

Also, to be safe, I also uninstalled the other two Microsoft Security Updates.

Ira
"Shenan Stanley" wrote:

> Ira wrote:
> > My laptop automatically installed KB952954, KB953838, and KB953839.
> > After the forced reboot, I could not access another computer's
> > shared disk area or printer.
> >
> > Microsoft's help phone line had me remove KB953838, and reboot but
> > that didn't help.
> >
> > Lowering Zone Alarm's Internet Security Level to Med. (from High)
> > worked around the problem.
>
> And if you update to the latest release of ZoneAlarm - does that fix the
> issue with ZoneAlarm?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>
From: Shenan Stanley on
Ira wrote:
> I am running ZoneAlarm 7.0.483.000; TrueVector security engine
> version 7.0.483.00, and Driver version 7.0.483.00.
>
> According to the tool, this is the latest sofware version.
>
> Also, to be safe, I also uninstalled the other two Microsoft
> Security Updates.

I'd still suggest uninstalling/reboot/install anew the Zone Alarm firewall.

After all - if changing the settings in that product 'fixes' your issue -
that's a pretty major clue as to the problem source.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: jen_bonnett on

But, I am not running ZoneAlarm, any other suggestions?


--
jen_bonnett
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