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From: Gorge Lucas on 25 May 2010 20:28
Hi Guys,

Like most people, having a hard time understanding what licensing gives you
what. A lot of my customers are on Open License. Does this entitle them to
receive support from Microsoft? If not, what ways to I go about obtaining
support?

Thanks.

From: Meinolf Weber [MVP-DS] on 26 May 2010 01:58
Hello Gorge,

For the best answers contact Microsoft support itself, they are able to answer
your questions regarding support.

Best regards

Meinolf Weber
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> Hi Guys,
>
> Like most people, having a hard time understanding what licensing
> gives you what. A lot of my customers are on Open License. Does this
> entitle them to receive support from Microsoft? If not, what ways to I
> go about obtaining support?
>
> Thanks.
>


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