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From: Jim Macklin on 15 Feb 2005 16:11 Contact HP for replacements. www.hp.com "Ian Smith" <ismithnospam(a)wncinc.com> wrote in message news:86597ADC-B7BF-468F-8B5B-04BC960995CF(a)microsoft.com... |I am fixing a broken laptop for a friend. Had to replace the hard disk, and | she has no idea where the CD's are. | | I tried to install from my own retail XP Home disc, using the product key | from her sticker, but it wouldn't take it. | | Must I buy a whole new license for the machine? | | Laptop is an HP ze5240.
From: kurttrail on 15 Feb 2005 19:00 Ian Smith wrote: > I am fixing a broken laptop for a friend. Had to replace the hard > disk, and she has no idea where the CD's are. > > I tried to install from my own retail XP Home disc, using the product > key from her sticker, but it wouldn't take it. > > Must I buy a whole new license for the machine? > > Laptop is an HP ze5240. Borrow a gerenic OEM CD from a friend, and use her key. -- Peace! Kurt Self-anointed Moderator microscum.pubic.windowsexp.gonorrhea http://microscum.com/mscommunity "Trustworthy Computing" is only another example of an Oxymoron! "Produkt-Aktivierung macht frei"
From: Bob I on 16 Feb 2005 11:15 In this case they would be better off getting the "HP restore CD" for the laptop. A generic OEM will likely not contain all the necessary drivers. kurttrail wrote: > Ian Smith wrote: > >>I am fixing a broken laptop for a friend. Had to replace the hard >>disk, and she has no idea where the CD's are. >> >>I tried to install from my own retail XP Home disc, using the product >>key from her sticker, but it wouldn't take it. >> >>Must I buy a whole new license for the machine? >> >>Laptop is an HP ze5240. >> > > Borrow a gerenic OEM CD from a friend, and use her key. > >
From: kurttrail on 16 Feb 2005 13:03 Bob I wrote: > In this case they would be better off getting the "HP restore CD" for > the laptop. A generic OEM will likely not contain all the necessary > drivers. > kurttrail wrote: > >> Ian Smith wrote: >> >>> I am fixing a broken laptop for a friend. Had to replace the hard >>> disk, and she has no idea where the CD's are. >>> >>> I tried to install from my own retail XP Home disc, using the >>> product key from her sticker, but it wouldn't take it. >>> >>> Must I buy a whole new license for the machine? >>> >>> Laptop is an HP ze5240. >>> >> >> Borrow a gerenic OEM CD from a friend, and use her key. Sure, they can wait. But God helps those that help themselves and others. :) And just so there is no confusion, I ain't talking about Billy G. ;-) -- Peace! Kurt Self-anointed Moderator microscum.pubic.windowsexp.gonorrhea http://microscum.com/mscommunity "Trustworthy Computing" is only another example of an Oxymoron! "Produkt-Aktivierung macht frei"
From: Curmudgeon on 16 Feb 2005 14:15
Carey wrote: "If a "non-destructive" recovery will not work, then you'll hÂave to resort to a "destructive recovery" which will reformat thÂe drive, thus wiping it clean of all files before Windows XP iÂs reinstalled. " Umm... you've not changed in three years dude - despite somehow earning the title "MVP. The OP _CLEARLY_ stated that he had to change the hard drive. It's hard to do the recovery you're talking about when the drive is bare, don'tcha know! |