From: PA Bear [MS MVP] on
Jan Smit wrote:
> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> schreef in bericht
> news:%23mcLI2%23LKHA.504(a)TK2MSFTNGP06.phx.gbl...
>
>> Did you try all of the suggestions at
>> http://www.insideoe.com/problems/errors.htm#crash? (They're as valid
>> today as they were 4+ years ago.)
>>
>> The caveats I posted were to help you avoid this problem in the future.
>
> It was all about defects in the dbx-files and there is not the problem.
> All i wanted to do and asked for is to re-install OE-6 but MS made that
> impossible.

Reinstalling OE will *not* resolve your problem.
From: PA Bear [MS MVP] on
Jan Smit wrote:
> ...So first I installed IE-7 and hoped
> OE-6 was also replaced. No luck
> My solution at last:
> Uninstalled OE and IE from Configuration (Windows setup)
> Deleted the complete OE-folder within Program Files (in safe mode). Than
> erased manually every folder about IE or OE.
> Re-installed XP-SP1 from Disk, with the sugestion "use only files from
> CD"
> and that did the trick....

Did you "uninstall" IE and OE via Add/Remove Windows Components?

Did you do a Repair Install or did you format your HDD and do a clean
install?

From: Jan Smit on

"PA Bear [MS MVP]" <PABearMVP(a)gmail.com> schreef in bericht
news:utpkD9VNKHA.2036(a)TK2MSFTNGP06.phx.gbl...
> Jan Smit wrote:
>> ...So first I installed IE-7 and hoped
>> OE-6 was also replaced. No luck
>> My solution at last:
>> Uninstalled OE and IE from Configuration (Windows setup)
>> Deleted the complete OE-folder within Program Files (in safe mode). Than
>> erased manually every folder about IE or OE.
>> Re-installed XP-SP1 from Disk, with the sugestion "use only files from
>> CD"
>> and that did the trick....
>
> Did you "uninstall" IE and OE via Add/Remove Windows Components?
>
> Did you do a Repair Install or did you format your HDD and do a clean
> install?

On both questions: Yes, but not a format. That costs money, earn a living on
this computer

What did help was, after removing OE and IE a re-install XP-SP2 Home from CD
All was fine and neat, untill Windows-update came along. It looks like some
update messes up things...


From: PA Bear [MS MVP] on
Thread history:
http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_frm/thread/99ea8726d7ad65c3#

Jan Smit wrote:
>>> ...So first I installed IE-7 and hoped
>>> OE-6 was also replaced. No luck
>>> My solution at last:
>>> Uninstalled OE and IE from Configuration (Windows setup)
>>> Deleted the complete OE-folder within Program Files (in safe mode). Than
>>> erased manually every folder about IE or OE.
>>> Re-installed XP-SP1 from Disk, with the sugestion "use only files from
>>> CD"
>>> and that did the trick....
>>
> PA Bear wrote:
>> Did you "uninstall" IE and OE via Add/Remove Windows Components?
>>
>> Did you do a Repair Install or did you format your HDD and do a clean
>> install?
>
> On both questions: Yes, but not a format. That costs money, earn a living
> on
> this computer

Well, you're going to have to format now, Jan. Keep reading...

> What did help was, after removing OE and IE a re-install XP-SP2 Home from
> CD
> All was fine and neat, untill Windows-update came along. It looks like
> some
> update messes up things...

1. You can remove /access to/ IE and OE via Add/Remove Windows Components
but that does NOT uninstall either application.

You could have uninstalled IE7 via Add/Remove Programs (if IE7 was installed
after SP3 was installed) which automatically restores IE6 *but you did not
do this* so...

2. By doing a Repair Install (vs. a Clean Install), you've essentially
screwed the pooch and IE is now in a "confused" (unreliable; buggy) state;
cf. http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx.

The only way you're going to get a fully-functional WinXP and IE now would
be as follows:

Backup your personal data*, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

========================
* Before backing-up your OE data, close OE then delete the file FOLDERS.DBX
from your message store (which would have fixed your original problem) then
open OE and compact all folders.

NB: When you delete FOLDERS.DBX from your message store, you will lose (a)
the mail tree structure (Folders pane), (b) the list of newsgroups on all
newsservers and all newsgroup subscriptions, and (c) all synchronization
options/settings for newsgroups and IMAP or Hotmail accounts. Many of your
Message Rules might need to be edited, too; cf.
http://www.microsoft.com/windows/ie/community/columns/filecorruption.mspx#EAH
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com



From: o;; on

"Jan Smit" <Jan-Smit(a)invalid.nl> wrote in message
news:45b54$4aadfca0$5354a75a$24833(a)cache100.multikabel.net...
>
> "Steve Cochran" <scochran(a)oehelp.com> schreef in bericht
> news:643DC4CE-9F04-47FE-AB66-C0D053A47C90(a)microsoft.com...
>> This is an OE catchall error message that is completely false in its
>> information. Normally all that is required is to delete folders.dbx.
>>
>> If you moved all the files out of the message store directory and OE
>> still won't start, then the problem is more serious. I would run System
>> file checker
>>
>> SFC /scannow
>>
>
> This could have found some problems, but not when having a disk with
> XP-SP1 while SP3 with many updates are on the computer.
> Thank you for trying
>
>
>