McAfee Virtual Technician
in [Hardware]
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From: Steve Giannoni on 15 Mar 2010 17:07 McAfee installed on a Pentium IV running Windows XP. MVT will not start and gives the following message : MVT cannot continue until you have rebooted your PC to finish your McAfee Virtual Technician product upgrade. MVT will resume after you reboot your system. McAfee technical support simply states that it's a problem with the MVT and that product updates may correct the problem. How do I get such updates or otherwise deal with this? Any help, greatly appreciated & thanks.
From: philo on 15 Mar 2010 18:06 Steve Giannoni wrote: > McAfee installed on a Pentium IV running Windows XP. MVT will not > start and gives the following message : > > > MVT cannot continue until you have rebooted your PC to finish your > McAfee Virtual Technician product upgrade. MVT will resume after you > reboot your system. > > > McAfee technical support simply states that it's a problem with the > MVT and that product updates may correct the problem. How do I get > such updates or otherwise deal with this? > > > Any help, greatly appreciated & thanks. I'd steer clear of McAfee entirely
From: VanguardLH on 15 Mar 2010 18:40 Steve Giannoni wrote: > McAfee installed on a Pentium IV running Windows XP. MVT will not > start and gives the following message : > > > MVT cannot continue until you have rebooted your PC to finish your > McAfee Virtual Technician product upgrade. MVT will resume after you > reboot your system. > > > McAfee technical support simply states that it's a problem with the > MVT and that product updates may correct the problem. How do I get > such updates or otherwise deal with this? > > > Any help, greatly appreciated & thanks. Seems it would incumbent upon McAfee to detect what version was currently installed, if any, and if an old version then offer to install a newer version. http://mvt.mcafee.com/ Going to that page should do the detection and offer a newer version. If they don't have that check incorporated into their web page then they provide no easy means for their customers to obtain a newer version. That means they only provide the harder means of contacting them and getting the new version from them directly. So if the web page doesn't offer a newer version, go hassle McAfee to give it to you. You could just go do a Google search on their product: http://www.google.com/search?q=%2Bmcafee+%2B%22virtual+technician%22 One search result is to: http://www.mcafee.com/us/enterprise/products/free_tools.html That provides an autoupdate that supposedly checks you have the latest version.
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