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From: Brittnee on 2 Sep 2009 17:21 Nope, it doesn't say anything to do with that. :( this is so annoying. "Bob I" wrote: > After you "Start" an application, say Word. If you look in Task Manager, > do you see it listed as a running task on the applications tab, and if > not, look and see if it (WinWord.exe) shows up in Processes. > > Brittnee wrote: > > > I'm using XP. and Yes, I'm on an administrator's account. > > > > > > > > > > > > > > "Bob I" wrote: > > > > > >>Are you using Vista as your operating system? Have you tried running the > >>Applications as Administrator? > >> > >>Brittnee wrote: > >> > >> > >>>I recently bought Microsoft Office2007 Home and Student. When I went to > >>>install it, it seemed to install fine, but when i tried to open Word it > >>>didn't work. So then I tried to open Excel, PowerPoint and One Note, but none > >>>of them opened. When I click on it to open, it flashes the hour glass and > >>>then does nothing. I have Uninstalled it and Reinstalled it three times now, > >>>I've tried repairing it through the Add/Remove programs thing. I installed > >>>service pack 2 or whatever it is and a couple other updates. I tried using > >>>diagnostics, but it seems to have found no problem. please help me. I'm not > >>>very computer savvy so I need instructions on how to do whatever you need me > >>>to do. > >> > >> > >
From: Gerhard on 2 Sep 2009 17:31 I recently Installed Microsoft office standard 2007 (WORD, EXCELL, POWERPOINT, Outlook) on my VISTA machine. My problem was it installed everytime I opened one of the programs. After many days (and twice as many opinions), I contacted Microsoft Suppot ( srxmail(a)css.one.microsoft.com ) and after many emails and "transfers" to higher levels (in India) they advised to use the telephone support at (800) 936-5700. It was then also "raised" several levels until I got the expert who sked permission to assume control of my computer and fixed the issue in 2 hours. After a long explanation, the only thing I remember is that "several registry keys had incorrect PERMISSION settings. I recommend you contact Microsoft Support directly. It will save you lots of time and frustations. Gerhard "Brittnee" wrote: > I recently bought Microsoft Office2007 Home and Student. When I went to > install it, it seemed to install fine, but when i tried to open Word it > didn't work. So then I tried to open Excel, PowerPoint and One Note, but none > of them opened. When I click on it to open, it flashes the hour glass and > then does nothing. I have Uninstalled it and Reinstalled it three times now, > I've tried repairing it through the Add/Remove programs thing. I installed > service pack 2 or whatever it is and a couple other updates. I tried using > diagnostics, but it seems to have found no problem. please help me. I'm not > very computer savvy so I need instructions on how to do whatever you need me > to do.
From: Bob I on 3 Sep 2009 08:09
Since it isn't throwing any errors and nothing shows on the task manager, I'm thinking you may want to follow the MS support suggestion others made. Retail copies give you 90 days support so you may want to go that route. Brittnee wrote: > Nope, it doesn't say anything to do with that. :( this is so annoying. > > "Bob I" wrote: > > >>After you "Start" an application, say Word. If you look in Task Manager, >>do you see it listed as a running task on the applications tab, and if >>not, look and see if it (WinWord.exe) shows up in Processes. >> >>Brittnee wrote: >> >> >>>I'm using XP. and Yes, I'm on an administrator's account. >>> >>> >>> >>> >>> >>> >>>"Bob I" wrote: >>> >>> >>> >>>>Are you using Vista as your operating system? Have you tried running the >>>>Applications as Administrator? >>>> >>>>Brittnee wrote: >>>> >>>> >>>> >>>>>I recently bought Microsoft Office2007 Home and Student. When I went to >>>>>install it, it seemed to install fine, but when i tried to open Word it >>>>>didn't work. So then I tried to open Excel, PowerPoint and One Note, but none >>>>>of them opened. When I click on it to open, it flashes the hour glass and >>>>>then does nothing. I have Uninstalled it and Reinstalled it three times now, >>>>>I've tried repairing it through the Add/Remove programs thing. I installed >>>>>service pack 2 or whatever it is and a couple other updates. I tried using >>>>>diagnostics, but it seems to have found no problem. please help me. I'm not >>>>>very computer savvy so I need instructions on how to do whatever you need me >>>>>to do. >>>> >>>> >> |