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From: nntp on 7 May 2010 03:02
Date 5/4/2010

Starting in early summer 2010, Microsoft will begin progressively closing
down the Microsoft public newsgroups to enrich conversations in the
rapidly-growing forum platform. This decision is in response to worldwide
market trends and evolving customer needs.



Microsoft continues to invest in forums to reduce customer effort,
consolidate community venues and make it easier for active contributors to
retain their influence. Forums provide a healthy community environment with
less spam and make answers easier to find by customers and search engines.
Additionally, forums offer a better user and off-topic management platform
that will improve customer satisfaction by facilitating discussions in a
clean space.



We understand that some newsgroups are still active, and important to the
community. In the coming days and weeks, we will be rolling out tools and
resources to minimize disruption to the community discussions.



We are working diligently on providing additional resources and information
in local languages later this week. In the meantime, please refer to the
official Microsoft Newsgroup website
http://www.microsoft.com/communities/newsgroups/default.mspx concerning this
issue. The Microsoft Newsgroup website will be made available in additional
languages in the next few days.


From: 366 on 7 May 2010 13:17
On Fri, 7 May 2010 12:32:14 +0530, <nntp(a)microsoft.com> wrote:

>Date 5/4/2010
>
>Starting in early summer 2010, Microsoft will begin progressively closing
>down the Microsoft public newsgroups to enrich conversations in the
>rapidly-growing forum platform. This decision is in response to worldwide
>market trends and evolving customer needs.
>
>
>
>Microsoft continues to invest in forums to reduce customer effort,
>consolidate community venues and make it easier for active contributors to
>retain their influence. Forums provide a healthy community environment with
>less spam and make answers easier to find by customers and search engines.
>Additionally, forums offer a better user and off-topic management platform
>that will improve customer satisfaction by facilitating discussions in a
>clean space.
>
>
>
>We understand that some newsgroups are still active, and important to the
>community. In the coming days and weeks, we will be rolling out tools and
>resources to minimize disruption to the community discussions.
>
>
>
>We are working diligently on providing additional resources and information
>in local languages later this week. In the meantime, please refer to the
>official Microsoft Newsgroup website
>http://www.microsoft.com/communities/newsgroups/default.mspx concerning this
>issue. The Microsoft Newsgroup website will be made available in additional
>languages in the next few days.
>
Translation: this newsgroup wil be replaced by a forum that has 100
times more spam that can't be avoided through filters, etc.

From: Beverly Howard on 7 May 2010 18:27
>> Translation: this newsgroup wil be replaced by a forum that has 100
times more spam that can't be avoided through filters, etc. <<

....and replaced with a web interface that is vastly slower than this
nntp forum with a gui that will require 500%-1000% more time to use when
posting each response.

However, that inefficiency is not considered a significant factor by
microsoft since;

1 - microsoft employees do no participate in user forums

2 - microsoft can afford to pay for the increased time needed by the
peer responsers to post help using the gui interface to assist users of
microsoft products

Sincerely,
Beverly Howard
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