Microsoft Support Telephone Number?
in [Windows XP]
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From: Larry Dighera on 17 Jun 2010 13:48 Is anyone able to provide a telephone number for Microsoft support? Attempting to install an updated Nvidia 790i motherboard driver resulted in a system that recognizes input from neither the PS2 keyboard nor the PS2 mouse, and after the initial Windows XP loading screen with the progress bar at the bottom, the screen is black. Apparently XP is running from the indications of the hard drive select light, and the fact that it seems to go into sleep mode if left unattended. But plugging in a USB mouse doesn't seem to do anything useful. Booting into the Recovery Console from the Windows XP Professional CD works, but I have no clue what to do to restore the system to functionality. I need the help of a professional familiar enough with XP and use of the Recovery Console to walk me through restoring the system. And I'm willing to pay for the help.
From: Bickford Shmeckler on 17 Jun 2010 13:59 Start here to get the phone number. And, be sure to have a credit card ready. http://support.microsoft.com/select/?LN=en-us&x=16&y=8&target=assistance "Larry Dighera" <LDighera(a)att.net> wrote in message news:2dnk16dm5u3284f7vgreg6fpthdtg9labp(a)4ax.com... : Is anyone able to provide a telephone number for Microsoft support? : : Attempting to install an updated Nvidia 790i motherboard driver : resulted in a system that recognizes input from neither the PS2 : keyboard nor the PS2 mouse, and after the initial Windows XP loading : screen with the progress bar at the bottom, the screen is black. : Apparently XP is running from the indications of the hard drive select : light, and the fact that it seems to go into sleep mode if left : unattended. But plugging in a USB mouse doesn't seem to do anything : useful. : : Booting into the Recovery Console from the Windows XP Professional CD : works, but I have no clue what to do to restore the system to : functionality. I need the help of a professional familiar enough with : XP and use of the Recovery Console to walk me through restoring the : system. And I'm willing to pay for the help.
From: Pegasus [MVP] on 17 Jun 2010 14:14 "Larry Dighera" <LDighera(a)att.net> wrote in message news:2dnk16dm5u3284f7vgreg6fpthdtg9labp(a)4ax.com... > Is anyone able to provide a telephone number for Microsoft support? > > Attempting to install an updated Nvidia 790i motherboard driver > resulted in a system that recognizes input from neither the PS2 > keyboard nor the PS2 mouse, and after the initial Windows XP loading > screen with the progress bar at the bottom, the screen is black. > Apparently XP is running from the indications of the hard drive select > light, and the fact that it seems to go into sleep mode if left > unattended. But plugging in a USB mouse doesn't seem to do anything > useful. > > Booting into the Recovery Console from the Windows XP Professional CD > works, but I have no clue what to do to restore the system to > functionality. I need the help of a professional familiar enough with > XP and use of the Recovery Console to walk me through restoring the > system. And I'm willing to pay for the help. Have you tried tapping F8 repeatedly during the early boot phase, then selecting one of the alternate startup modes such as Safe Mode or Last Known Good Configuration?
From: Larry Dighera on 17 Jun 2010 15:26 (800) 936-5700On Thu, 17 Jun 2010 20:14:41 +0200, "Pegasus [MVP]" <news(a)microsoft.com> wrote in <OFn$5jkDLHA.5464(a)TK2MSFTNGP05.phx.gbl>: >"Larry Dighera" <LDighera(a)att.net> wrote in message >news:2dnk16dm5u3284f7vgreg6fpthdtg9labp(a)4ax.com... >> Is anyone able to provide a telephone number for Microsoft support? >> >> Attempting to install an updated Nvidia 790i motherboard driver >> resulted in a system that recognizes input from neither the PS2 >> keyboard nor the PS2 mouse, and after the initial Windows XP loading >> screen with the progress bar at the bottom, the screen is black. >> Apparently XP is running from the indications of the hard drive select >> light, and the fact that it seems to go into sleep mode if left >> unattended. But plugging in a USB mouse doesn't seem to do anything >> useful. >> >> Booting into the Recovery Console from the Windows XP Professional CD >> works, but I have no clue what to do to restore the system to >> functionality. I need the help of a professional familiar enough with >> XP and use of the Recovery Console to walk me through restoring the >> system. And I'm willing to pay for the help. > >Have you tried tapping F8 repeatedly during the early boot phase, then >selecting one of the alternate startup modes such as Safe Mode or Last Known >Good Configuration? Yes. But without use of input devices, it's not very useful.
From: Pegasus [MVP] on 17 Jun 2010 16:01
"Larry Dighera" <LDighera(a)att.net> wrote in message news:4mtk16pelgl098se1b9kq4g906q52p8ivi(a)4ax.com... > (800) 936-5700On Thu, 17 Jun 2010 20:14:41 +0200, "Pegasus [MVP]" > <news(a)microsoft.com> wrote in <OFn$5jkDLHA.5464(a)TK2MSFTNGP05.phx.gbl>: > >>"Larry Dighera" <LDighera(a)att.net> wrote in message >>news:2dnk16dm5u3284f7vgreg6fpthdtg9labp(a)4ax.com... >>> Is anyone able to provide a telephone number for Microsoft support? >>> >>> Attempting to install an updated Nvidia 790i motherboard driver >>> resulted in a system that recognizes input from neither the PS2 >>> keyboard nor the PS2 mouse, and after the initial Windows XP loading >>> screen with the progress bar at the bottom, the screen is black. >>> Apparently XP is running from the indications of the hard drive select >>> light, and the fact that it seems to go into sleep mode if left >>> unattended. But plugging in a USB mouse doesn't seem to do anything >>> useful. >>> >>> Booting into the Recovery Console from the Windows XP Professional CD >>> works, but I have no clue what to do to restore the system to >>> functionality. I need the help of a professional familiar enough with >>> XP and use of the Recovery Console to walk me through restoring the >>> system. And I'm willing to pay for the help. >> >>Have you tried tapping F8 repeatedly during the early boot phase, then >>selecting one of the alternate startup modes such as Safe Mode or Last >>Known >>Good Configuration? > > Yes. But without use of input devices, it's not very useful. Indeed but there was a chance that your system might be functional when booting into one of the two options I mentioned. Just to be sure - your keyboard does let you select Safe Mode, does it? You can perform a manual System Restore with the method described here: http://support.microsoft.com/kb/307545. |