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From: relic on 11 Dec 2006 12:13
bigjon wrote:
> On Sun, 10 Dec 2006 17:51:05 GMT, Big John wrote:
>
>> If this is not the correct group I'm sure someone will let me know--
>>
>> Recently when I boot up, I get a notice that is titled: "SmartBridge
>> Alert:MotiveSB.exe entry point not located" then goes on to say "The
>> procedure entry point GetProcessFileNameW could not be located in the
>> dynamic link library PSAPI.DLL"
>>
>> This must be related to a program that I do not use often, because I
>> haven't run into any problems, but I would like to know more about
>> it!
>>
>> Can someone enlighten me?? I recently loaded some software that came
>> with a new Casio Digital camera, so thought it might be that. Thats
>> the only thing I've loaded recently.
>>
>> Thanks in advance--
>>
>> Big John
>
> Recently discovered IE7 problem.
> Surprised the regulars in here don't know about it - they all seem to
> know most everything....

The "regulars" never install new, or beta Microsoft releases.


>
> SmartBridge� is distributing an older version of PSAPI.DLL. As a
> result, users might receive the following error message after
> installation of Internet Explorer 7:
>
> SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
>
> The procedure entry point GetProcessImageFileNameW could not be
> located in the dynamic link library PSAPI.DLL
>
> To work around this error:
>
> a.. Go to the installation location for SmartBridge
> (\ProgramFiles\Verizon...\Smart...)
> b.. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
> c.. Restart the computer
> The program should find the new PSAPI.DLL in the \Windows\System32
> directory and function normally.


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