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From: Tech Gordon on 17 May 2010 03:12

Stepping back (down) a degree of technical difficulty -

This error can be triggered by errors in the phone's configure server
settings. It's a lot more likely that it is caused by a phone config
issue than anything to do with a previously working exchange server
setup.

You may need to install certificates in your phone, depending on whether
your Exchange Server requires an encrypted (SSL) connection, or not.

Secondly, Windows Mobile will ask for the server address, the domain
name, and user name in three fields. Since I 'knew' the appropriate
entries for accessing the OWA website from remote - I assumed (wrongly)
that the address should be https://www.mydomain.net/exchange, that the
user name would be mydomain\myusername and that the domain name would be
mydomain.net

NEARLY ALL WRONG!!!!

All I got right was that I needed some certs since I knew the server
required an encrypted (SSL) connection. I got the root and sub certs
from the exchange administrator - ran into my first problem. 'exploring'
to the storage card, zip file found, unzipped it and could not 'see' the
*.der files. I could search and locate them but could not 'open' them -
it was as if they were hidden files.

Discovered a reference on line that stated you had to use the File
Explorer to locate and 'run' the certs. OK - that worked. Apparently a
difference in permissions going on???? Between the iconic drill down and
running the File Explorer application?

Secondly- the format for the information -

Address: www.mydomain.net (no https:, no sub-folder)
username: username (not mydomain\username)
domain: mydomain (.net or other TLD specifier not required)

Once I got the configuration entries correctly entered - hooked right up
and started sync'ing. There are some differences between versions but if
you (if needed) get your (correct) certs installed and correctly enter
the configuration details, you can probably sync with any version of
Mobile v5.x or v6.x and your Exchange Server. Assuming the server works
with any other Windows Mobile phone - it probably is okay, look to the
phone config details first (and maybe second, third, etc).

Hope this helps someone -


--
Tech Gordon
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