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From: Gavin on 19 Mar 2010 18:15
When moving an exchange mailbox from one mail store to another or from one
server to another I get these errors.

Event Type: Error
Event Source: MSExchangeAdmin
Event Category: MAPI Session
Event ID: 9175
Date: 3/19/2010
Time: 3:00:29 PM
User: N/A
Computer: B22002
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The information store could not be opened.
The MAPI provider failed.
MAPI 1.0
ID no: 8004011d-0289-00000000

For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeAdmin
Event Category: Move Mailbox
Event ID: 9168
Date: 3/19/2010
Time: 3:00:29 PM
User: N/A
Computer: B22002
Description:
Failed to open mailbox '/o=domain/ou=First Administrative
Group/cn=Recipients/cn=username' in mailbox store '/o=domain/ou=First
Administrative Group/cn=Configuration/cn=Servers/cn=B22002/cn=Microsoft
Private MDB' on server 'B22002'.
Error: The information store could not be opened.
The MAPI provider failed.
MAPI 1.0
ID no: 8004011d-0289-00000000

For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeAdmin
Event Category: Move Mailbox
Event ID: 1008
Date: 3/19/2010
Time: 3:00:29 PM
User: N/A
Computer: B22002
Description:
Unable to move mailbox 'username'.
Error: The information store could not be opened.
The MAPI provider failed.
MAPI 1.0
ID no: 8004011d-0289-00000000

For more information, click http://www.microsoft.com/contentredirect.asp.

any help on this would be appreciated.

Thanks,
Gavin




From: Rich Matheisen [MVP] on 19 Mar 2010 22:40
On Fri, 19 Mar 2010 15:15:01 -0700, Gavin
<Gavin(a)discussions.microsoft.com> wrote:

>When moving an exchange mailbox from one mail store to another or from one
>server to another I get these errors.

>ID no: 8004011d-0289-00000000

Is the user account disabled? If it is, assign the SELF user
"Associated External Access" rights on the mailbox and then try moving
it again.

If that doesn't work the first time, remove the AEA right and then
reassign it. If you're using the ADUC to do this make sure you close
the property page of the user between each change.
---
Rich Matheisen
MCSE+I, Exchange MVP
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