Moving from Vodafone - Should I pick O2 or Orange?
in [UK Mobile]
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From: tony sayer on 29 Nov 2009 10:39 In article <hetnvc$5e5$1(a)adenine.netfront.net>, Steve <steve@?.?.?.?.com> scribeth thus >Currently got 7 phones on a Vodafone contract - been with Vodafone for the >best part of 10 years. > >Recently, the customer service has got much worse - especially from their >Egyptian call centre; Eh?, Last few times I've spoke to them they sounded very much like somewhere north of Watford;!.. >bills are often calculated incorrectly; and various >other annoyances have made me want to switch to a different provider. >So...O2 or Orange. Frying pan -> fire IMHO... > >Just wondered if anyone has any suggestions as to which one to pick. Stick with what you've got..Best of a bad lot.. > >Cost isn't really an issue. Orange seems to have a lot more phones >available at lower cost but O2 seems to have a better name to it?? >What's the general coverage like from both networks? - the 7 phones go up >and down the country every day. >What's the customer service like? > >Any opinions, ideas, suggestions or experiences greatly appreciated. > -- Tony Sayer
From: RCC on 29 Nov 2009 10:55 In message <cV3k7WL0WpELFwlD(a)bancom.co.uk>, tony sayer <tony(a)bancom.co.uk> writes >In article <hetnvc$5e5$1(a)adenine.netfront.net>, Steve ><steve@?.?.?.?.com> scribeth thus >>Currently got 7 phones on a Vodafone contract - been with Vodafone for the >>best part of 10 years. >> >>Recently, the customer service has got much worse - especially from their >>Egyptian call centre; > >Eh?, Last few times I've spoke to them they sounded very much like >somewhere north of Watford;!.. > >>bills are often calculated incorrectly; and various >>other annoyances have made me want to switch to a different provider. >>So...O2 or Orange. > >Frying pan -> fire IMHO... >> >>Just wondered if anyone has any suggestions as to which one to pick. > >Stick with what you've got..Best of a bad lot.. >> >>Cost isn't really an issue. Orange seems to have a lot more phones >>available at lower cost but O2 seems to have a better name to it?? >>What's the general coverage like from both networks? - the 7 phones go up >>and down the country every day. >>What's the customer service like? >> >>Any opinions, ideas, suggestions or experiences greatly appreciated. >> > I changed from o2 to Voda a couple of years ago because of a specific coverage issue (a valley in N Devon where I have a caravan, as it happens). Overall I find the Vodafone customer service much better (or to be accurate, "less bad"). -- Richard C
From: Steve on 4 Dec 2009 14:05 I've had a look at the sitefinder website and Orange seem to have a lot more masts in my area and other areas in general. Yet when I actually look at the signal bars on an Orange phone it's often poor compared to Voda or O2 despite their masts being several miles further away? Why is this? Steve, you mentioned 3 has the best coverage. I'm assuming this is taking 3's 3G network as well as Orange's 2G network? The adverts I see around the place seem to suggest that Orange have the largest 3G network. Therefore Orange's 3G and 2G being more coverage than 3's 3G and Orange's 2G?? Thanks for the responses so far Steve "RCC" <richard(a)mapson_cowling1.demon.co.uk> wrote in message news:IKsAE2CdlpELFwG5(a)cowling1.demon.co.uk... > In message <cV3k7WL0WpELFwlD(a)bancom.co.uk>, tony sayer <tony(a)bancom.co.uk> > writes >>In article <hetnvc$5e5$1(a)adenine.netfront.net>, Steve >><steve@?.?.?.?.com> scribeth thus >>>Currently got 7 phones on a Vodafone contract - been with Vodafone for >>>the >>>best part of 10 years. >>> >>>Recently, the customer service has got much worse - especially from their >>>Egyptian call centre; >> >>Eh?, Last few times I've spoke to them they sounded very much like >>somewhere north of Watford;!.. >> >>>bills are often calculated incorrectly; and various >>>other annoyances have made me want to switch to a different provider. >>>So...O2 or Orange. >> >>Frying pan -> fire IMHO... >>> >>>Just wondered if anyone has any suggestions as to which one to pick. >> >>Stick with what you've got..Best of a bad lot.. >>> >>>Cost isn't really an issue. Orange seems to have a lot more phones >>>available at lower cost but O2 seems to have a better name to it?? >>>What's the general coverage like from both networks? - the 7 phones go up >>>and down the country every day. >>>What's the customer service like? >>> >>>Any opinions, ideas, suggestions or experiences greatly appreciated. >>> >> > I changed from o2 to Voda a couple of years ago because of a specific > coverage issue (a valley in N Devon where I have a caravan, as it > happens). Overall I find the Vodafone customer service much better (or to > be accurate, "less bad"). > -- > Richard C
From: Steve Terry on 5 Dec 2009 14:20 "Steve" <steve@....com> wrote in message news:hfbmih$q61$1(a)adenine.netfront.net... > I've had a look at the sitefinder website and Orange seem to have a lot > more masts in my area and other areas in general. Yet when I actually > look at the signal bars on an Orange phone it's often poor compared to > Voda or O2 despite their masts being several miles further away? Why is > this? > 900MHz 2G does tend to work better at longer distances from the BTS, assuming variables such as reflective paths aren't available which favour 1800MHz > > Steve, you mentioned 3 has the best coverage. I'm assuming this is taking > 3's 3G network as well as Orange's 2G network? The adverts I see around > the place seem to suggest that Orange have the largest 3G network. > Therefore Orange's 3G and 2G being more coverage than 3's 3G and Orange's > 2G?? > > Thanks for the responses so far > Steve > Orange probably does have the best 3g coverage, but they tend to be co-sited with their 2g BTSs Three 3g and Oranges 2g sites not usually being co-sited provide much better area overlap e.g. When I visit Chiddingfold, North Chiddingfold doesn't have Three coverage, but has fine Orange 2g, which gives me voice roaming on my Three phone, the opposite coverage is true of South Chiddingfold. There's nothing to stop other UK networks to have roaming agreements, but as that would do nothing other than provide better coverage for their customers it won't happen Steve Terry -- Get a free Three 3pay Sim with �2 bonus after �10 top up http://freeagent.three.co.uk/stand/view/id/5276
From: Steve on 6 Dec 2009 09:51
Hmm. Does the 900Mhz signal pass through buildings easier also? I've also noticed that Orange (and T-Mobile) seem to dissapear in a lot of buildings/supermarkets whereas O2 and Voda are providing good coverage. Not sure if that's just due to closest base station though. Over the last few weeks I've been walking around with 3 phones looking at the different coverage and this seems to be the case. Steve "Steve Terry" <gfourwwk(a)tesco.net> wrote in message news:hfebpf$ld8$1(a)news.eternal-september.org... > "Steve" <steve@....com> wrote in message > news:hfbmih$q61$1(a)adenine.netfront.net... >> I've had a look at the sitefinder website and Orange seem to have a lot >> more masts in my area and other areas in general. Yet when I actually >> look at the signal bars on an Orange phone it's often poor compared to >> Voda or O2 despite their masts being several miles further away? Why is >> this? >> > 900MHz 2G does tend to work better at longer distances from the BTS, > assuming variables such as reflective paths aren't available which favour > 1800MHz >> >> Steve, you mentioned 3 has the best coverage. I'm assuming this is >> taking >> 3's 3G network as well as Orange's 2G network? The adverts I see around >> the place seem to suggest that Orange have the largest 3G network. >> Therefore Orange's 3G and 2G being more coverage than 3's 3G and Orange's >> 2G?? >> >> Thanks for the responses so far >> Steve >> > Orange probably does have the best 3g coverage, but they tend to be > co-sited > with their 2g BTSs > > Three 3g and Oranges 2g sites not usually being co-sited provide much > better > area overlap > > e.g. When I visit Chiddingfold, North Chiddingfold doesn't have Three > coverage, but has fine Orange 2g, which gives me voice roaming on my > Three phone, the opposite coverage is true of South Chiddingfold. > > There's nothing to stop other UK networks to have roaming agreements, > but as that would do nothing other than provide better coverage for their > customers it won't happen > > Steve Terry > -- > Get a free Three 3pay Sim with �2 bonus after �10 top up > http://freeagent.three.co.uk/stand/view/id/5276 > > > |