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From: Merlino on 27 May 2005 05:33 Hoi, Am having problems with MSN Messenger 7.0. Reinstal doesn't work. The error "80072f89". Who know a solution for that problem? Thanks
From: Uncle John on 27 May 2005 11:46 Merlino, This probably indicates that you have a firewall problem Check this page for help http://messenger.blizhosting.com/problemrunmessenger7.htm -- Uncle John "Merlino" <Deltamen(a)Tijd.com> wrote in message news:4296e983$0$334$ba620e4c(a)news.skynet.be... > Hoi, > > Am having problems with MSN Messenger 7.0. Reinstal doesn't work. The > error "80072f89". Who know a solution for that problem? Thanks >
From: Jonathan Kay [MVP] on 27 May 2005 14:01 Greetings, Since you can't immediately login, remember that you can try logging into the Web Messenger, at least until you can restore your normal Messenger functionality: http://webmessenger.msn.com However, here are some suggestions you should check/try if you haven't already. 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK and do the same for the following: regsvr32 wintrust.dll regsvr32 initpki.dll 9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category, click the Advanced Settings button, uncheck all the options, click OK twice and then try again. ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2005 Jonathan Kay. You *must* contact me for redistribution rights. "Merlino" <Deltamen(a)Tijd.com> wrote in message news:4296e983$0$334$ba620e4c(a)news.skynet.be... > Hoi, > > Am having problems with MSN Messenger 7.0. Reinstal doesn't work. The error "80072f89". > Who know a solution for that problem? Thanks >
From: Merlino on 28 May 2005 03:51 Greeting, Msn Messenger is now ok. Thank you very mutch. "Jonathan Kay [MVP]" <msnewsreplies(a)jonathankay.com> schreef in bericht news:expl5XuYFHA.1412(a)TK2MSFTNGP12.phx.gbl... > Greetings, > > Since you can't immediately login, remember that you can try logging into > the Web Messenger, > at least until you can restore your normal Messenger functionality: > http://webmessenger.msn.com > > However, here are some suggestions you should check/try if you haven't > already. > > 1. The date on your computer needs to be set properly -- double click the > clock verify that > the time and date are set. > 2. If your password information is not saved, verify that you are typing > it in with the > correct case (uppercase or lowercase). > 3. Change your password @ > http://memberservicesnet.passport.com/memberservice.srf to > something smaller (under 10-12 characters), then try signing in again. > 4. If you use a firewall (like ZoneAlarm, Norton Internet Security > etc. ), it's possible > that Messenger doesn't have the correct rights to access the Internet, > especially since you > upgraded. You may need to re/add Messenger to the allowed list of > programs in your firewall > if this is the case. > 5. If you disabled your firewall in the past, it still may be blocking > Messenger -- try > restarting it and see if that helps the situation. You also might try > uninstalling an > installed firewall, to verify that it isn't causing a problem (even if it > is disabled). > 6. Clear your IE cache and cookies -- open Internet Explorer, click the > Tools menu, then > Internet Options, then click the Delete Files button, and when that's > complete click the > Delete Cookies button. > 7. Check your IE Security settings -- open Internet Explorer, click the > Tools menu, then > Internet Options, then Advanced tab, scroll to the Security section, and > verify that "Check > for server certificate revocation" is unchecked. Also verify that 'Use > SSL 2.0' and Use SSL > 3.0' is checked, then click OK. > 8. Click Start, then Run, and enter the following: > regsvr32 softpub.dll > then click OK > and do the same for the following: > regsvr32 wintrust.dll > regsvr32 initpki.dll > 9. If using MSN Messenger 7, click the Tools menu, then Options, then > Connection category, > click the Advanced Settings button, uncheck all the options, click OK > twice and then try > again. > ____________________________________________ > Jonathan Kay > Microsoft MVP - MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2005 Jonathan Kay. > You *must* contact me for redistribution rights. > > "Merlino" <Deltamen(a)Tijd.com> wrote in message > news:4296e983$0$334$ba620e4c(a)news.skynet.be... >> Hoi, >> >> Am having problems with MSN Messenger 7.0. Reinstal doesn't work. The >> error "80072f89". Who know a solution for that problem? Thanks >> > >
From: Jonathan Kay [MVP] on 28 May 2005 12:02 Hi, Glad to hear it :) ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2005 Jonathan Kay. You *must* contact me for redistribution rights. "Merlino" <Deltamen(a)Tijd.com> wrote in message news:42982316$0$326$ba620e4c(a)news.skynet.be... > Greeting, > > Msn Messenger is now ok. Thank you very mutch. > > "Jonathan Kay [MVP]" <msnewsreplies(a)jonathankay.com> schreef in bericht > news:expl5XuYFHA.1412(a)TK2MSFTNGP12.phx.gbl... >> Greetings, >> >> Since you can't immediately login, remember that you can try logging into the Web >> Messenger, >> at least until you can restore your normal Messenger functionality: >> http://webmessenger.msn.com >> >> However, here are some suggestions you should check/try if you haven't already. >> >> 1. The date on your computer needs to be set properly -- double click the clock verify >> that >> the time and date are set. >> 2. If your password information is not saved, verify that you are typing it in with the >> correct case (uppercase or lowercase). >> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to >> something smaller (under 10-12 characters), then try signing in again. >> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible >> that Messenger doesn't have the correct rights to access the Internet, especially since >> you >> upgraded. You may need to re/add Messenger to the allowed list of programs in your >> firewall >> if this is the case. >> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try >> restarting it and see if that helps the situation. You also might try uninstalling an >> installed firewall, to verify that it isn't causing a problem (even if it is disabled). >> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then >> Internet Options, then click the Delete Files button, and when that's complete click the >> Delete Cookies button. >> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then >> Internet Options, then Advanced tab, scroll to the Security section, and verify that >> "Check >> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use >> SSL >> 3.0' is checked, then click OK. >> 8. Click Start, then Run, and enter the following: >> regsvr32 softpub.dll >> then click OK >> and do the same for the following: >> regsvr32 wintrust.dll >> regsvr32 initpki.dll >> 9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection >> category, >> click the Advanced Settings button, uncheck all the options, click OK twice and then try >> again. >> ____________________________________________ >> Jonathan Kay >> Microsoft MVP - MSN Messenger/Windows Messenger >> Associate Expert >> http://www.microsoft.com/windowsxp/expertzone/ >> Messenger Resources - http://messenger.jonathankay.com >> All posts unless otherwise specified are (c) 2005 Jonathan Kay. >> You *must* contact me for redistribution rights. >> >> "Merlino" <Deltamen(a)Tijd.com> wrote in message >> news:4296e983$0$334$ba620e4c(a)news.skynet.be... >>> Hoi, >>> >>> Am having problems with MSN Messenger 7.0. Reinstal doesn't work. The error "80072f89". >>> Who know a solution for that problem? Thanks >>> >> >> > >
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