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From: MC on 9 Feb 2009 21:26 Hey MowGreen, its not the same way to solve it in Vista like in XP. But there is a good clue. Downloading the standalone installer solve this problem. The installer asking u if you want to modify, repair or to remove the update. After installing this update of 100 times (just 9 times) , was all of the copies away with the remove function. Im asking me "why the wizard is let me chose these options"? cuz there must be the msxml4 app somewhere inside this chaotic strukture of this system :-) I just hide the update and waiting until MS solve it for all. I hope i can help another Vista users. (tested on x64 Ultimate) greetz, MC "MowGreen [MVP]" wrote: > You're mowst welcome. Knowing it's Vista instead of XP may help. > You need to run the Command prompt Elevated, IOW, right click Command > and choose 'Run as adminstrator'. > > If that doesn't work then please keep us posted on what happens when you > contact PCSafey, SIB. > > MowGreen [MVP 2003-2009] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > SIB wrote: > > > Thank you for your detailed reply MowGreen, however, after following your > > instructions as well as those you linked to, I still have the same update to > > be installed, which will happen automatically if I shut down (as opposed to > > restart) my computer. > > > > By the way, I'm running Vista Business, not XP. > > > > As for the $59, I assure you that I did not make that up, I simply followed > > the path from the Windows Update Support site, and if I wanted e-mail, chat > > or telephone support for this issue, I had to provide a method of payment. > > > > I'll try calling the PCSafety number next. > |