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From: Man-wai Chang to The Door (24000bps) on 5 Feb 2010 08:18
> You have been given a 'refurbished' unit.

OK, but why was the sticker not being put back on?

OTOH, Antec US replied my email concerning the sticker. Antec US asked
me to take the unit back to Antec's HOng KOng distributor and have the
sticker applied.

--
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From: Man-wai Chang to The Door (24000bps) on 5 Feb 2010 08:20

I should have just posted the reply directly. Here it is:

Trouble Ticket ID: 204947
Description: RMA missing "Warranty Voided If Opened" sticker
Comment By: Eric Chan
-------------------------------------------------------
Comment: Hi Man-wai,

Please bring it back to Altech and have them put the warranty seal back
on for you. Otherwise, they might think you are the one who opened it.
Please do this ASAP.

Thank you
Antec Support Team

From: ~misfit~ on 6 Feb 2010 20:54
Somewhere on teh intarwebs Man-wai Chang to The Door (24000bps) wrote:
> I should have just posted the reply directly. Here it is:
>
> Trouble Ticket ID: 204947
> Description: RMA missing "Warranty Voided If Opened" sticker
> Comment By: Eric Chan
> -------------------------------------------------------
> Comment: Hi Man-wai,
>
> Please bring it back to Altech and have them put the warranty seal
> back on for you. Otherwise, they might think you are the one who
> opened it. Please do this ASAP.
>
> Thank you
> Antec Support Team

Yes. You were given a refurbished unit and their tech forgot to put a
sticker on it when he re-assembled it.
--
Shaun.

"Give a man a fire and he's warm for the day. But set fire to him and he's
warm for the rest of his life." Terry Pratchet, 'Jingo'.
Nota bene: 'Return to' email is never checked. I changed email clients and
realised that I don't have a record of the password for that account. :-/


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