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From: David on 14 Mar 2010 20:37
Every time I open Word 2007 or open a Word file, the Word GUI opens without
opening the file, the toolbars are present but can't be pressed, and then
Word immediately stops responding. What should I do in order to troubleshoot
it?

Thanks.
From: Doug Robbins - Word MVP on 14 Mar 2010 20:48
See the article "Problems opening Word” at:
http://www.word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"David" <David(a)discussions.microsoft.com> wrote in message
news:B7BD45BA-8F5A-40D4-B459-4538A9D20639(a)microsoft.com...
> Whenever I open Word or click on a word file, the Word GUI opens and
> immediately stops responding. The file doesn't load, and none of the
> buttons
> can be pressed - I just see a word window without a document and toolbars
> which can't be pressed. What should I do in order to begin
> troubleshooting?
>
> Thanks.

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