From: stokecf on 23 Jan 2006 17:08 I am trying to resolve an issue with a recently installed SBS 2003 server. Two users have forwarding set up to go to blackberry accounts. These accounts receive a large amount of email each day i.e. upwards of 100 emails a day. Roughly 2-5 times a day emails come in but fail to forward onto these blackberry accounts. I get these event log errors Event Type: Error Event Source: MSExchangeTransport Event Category: NDR Event ID: 3030 Date: 22/01/2006 Time: 11:04:58 User: N/A Computer: server Description: A non-delivery report with a status code of 5.6.1 was generated for recipient rfc822;omitted(a)mobileemail.vodafone.net (Message-ID <by841ffaukq47vbdhej8vb9y3b8arg.396957983.5332(a)mta121.emails.pcworld.co.uk>). The emails that are received by the local account but fail to be forwarded are not from a particular sender and this does not happen at a particular time of day. The sender gets an ndr with this in the message The message contains a content type that is not supported <server #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host>
From: Nuevo on 23 Jan 2006 17:20 As the error message indicates the message body format is the problem. For example RTF or HTML are types of formatting. Can you review the message type that caused the problem and match this against supported formats of Blackberry? Nue "stokecf" <stokecf(a)discussions.microsoft.com> wrote in message news:A1C216A0-8DFE-458F-AAA9-DE02CA1B17F8(a)microsoft.com... >I am trying to resolve an issue with a recently installed SBS 2003 server. > Two users have forwarding set up to go to blackberry accounts. These > accounts receive a large amount of email each day i.e. upwards of 100 > emails > a day. Roughly 2-5 times a day emails come in but fail to forward onto > these > blackberry accounts. I get these event log errors > > Event Type: Error > Event Source: MSExchangeTransport > Event Category: NDR > Event ID: 3030 > Date: 22/01/2006 > Time: 11:04:58 > User: N/A > Computer: server > Description: > A non-delivery report with a status code of 5.6.1 was generated for > recipient rfc822;omitted(a)mobileemail.vodafone.net (Message-ID > <by841ffaukq47vbdhej8vb9y3b8arg.396957983.5332(a)mta121.emails.pcworld.co.uk>). > > The emails that are received by the local account but fail to be forwarded > are not from a particular sender and this does not happen at a particular > time of day. > > The sender gets an ndr with this in the message > The message contains a content type that is not supported > <server #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host> >
From: stokecf on 23 Jan 2006 18:39 I will try to find out the blackberry supported formats tomorrow as I can?t find any information on this at the moment. I got this information about the content type from the header of on of one email that failed to forward today. MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 8bit The problem I have is that this email was replied to by another user and the reply did not generate an ndr. The content type for the successfully forwarded email was Date: Mon, 23 Jan 2006 12:32:58 -0000 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2653.19) Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I would really appreciate any help you can give me as this is driving me mad. "Nuevo" wrote: > As the error message indicates the message body format is the problem. For > example RTF or HTML are types of formatting. Can you review the message type > that caused the problem and match this against supported formats of > Blackberry? > > Nue > > "stokecf" <stokecf(a)discussions.microsoft.com> wrote in message > news:A1C216A0-8DFE-458F-AAA9-DE02CA1B17F8(a)microsoft.com... > >I am trying to resolve an issue with a recently installed SBS 2003 server. > > Two users have forwarding set up to go to blackberry accounts. These > > accounts receive a large amount of email each day i.e. upwards of 100 > > emails > > a day. Roughly 2-5 times a day emails come in but fail to forward onto > > these > > blackberry accounts. I get these event log errors > > > > Event Type: Error > > Event Source: MSExchangeTransport > > Event Category: NDR > > Event ID: 3030 > > Date: 22/01/2006 > > Time: 11:04:58 > > User: N/A > > Computer: server > > Description: > > A non-delivery report with a status code of 5.6.1 was generated for > > recipient rfc822;omitted(a)mobileemail.vodafone.net (Message-ID > > <by841ffaukq47vbdhej8vb9y3b8arg.396957983.5332(a)mta121.emails.pcworld.co.uk>). > > > > The emails that are received by the local account but fail to be forwarded > > are not from a particular sender and this does not happen at a particular > > time of day. > > > > The sender gets an ndr with this in the message > > The message contains a content type that is not supported > > <server #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host> > > > > >
From: Nuevo on 23 Jan 2006 18:49 That's not encouraging because the header information just look like text. Which obviously can't be the problem. It would have been nice if there had been a multipart type there or something similar. Nue "stokecf" <stokecf(a)discussions.microsoft.com> wrote in message news:BFE5DCA9-CA35-4CD8-B28A-63BE8C69A2D6(a)microsoft.com... >I will try to find out the blackberry supported formats tomorrow as I can't > find any information on this at the moment. I got this information about > the > content type from the header of on of one email that failed to forward > today. > MIME-Version: 1.0 > Content-Type: text/plain; > charset="iso-8859-1" > Content-Transfer-Encoding: 8bit > > The problem I have is that this email was replied to by another user and > the > reply did not generate an ndr. The content type for the successfully > forwarded email was > Date: Mon, 23 Jan 2006 12:32:58 -0000 > MIME-Version: 1.0 > X-Mailer: Internet Mail Service (5.5.2653.19) > Content-Type: text/plain; > charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > > I would really appreciate any help you can give me as this is driving me > mad. > > > "Nuevo" wrote: > >> As the error message indicates the message body format is the problem. >> For >> example RTF or HTML are types of formatting. Can you review the message >> type >> that caused the problem and match this against supported formats of >> Blackberry? >> >> Nue >> >> "stokecf" <stokecf(a)discussions.microsoft.com> wrote in message >> news:A1C216A0-8DFE-458F-AAA9-DE02CA1B17F8(a)microsoft.com... >> >I am trying to resolve an issue with a recently installed SBS 2003 >> >server. >> > Two users have forwarding set up to go to blackberry accounts. These >> > accounts receive a large amount of email each day i.e. upwards of 100 >> > emails >> > a day. Roughly 2-5 times a day emails come in but fail to forward onto >> > these >> > blackberry accounts. I get these event log errors >> > >> > Event Type: Error >> > Event Source: MSExchangeTransport >> > Event Category: NDR >> > Event ID: 3030 >> > Date: 22/01/2006 >> > Time: 11:04:58 >> > User: N/A >> > Computer: server >> > Description: >> > A non-delivery report with a status code of 5.6.1 was generated for >> > recipient rfc822;omitted(a)mobileemail.vodafone.net (Message-ID >> > <by841ffaukq47vbdhej8vb9y3b8arg.396957983.5332(a)mta121.emails.pcworld.co.uk>). >> > >> > The emails that are received by the local account but fail to be >> > forwarded >> > are not from a particular sender and this does not happen at a >> > particular >> > time of day. >> > >> > The sender gets an ndr with this in the message >> > The message contains a content type that is not supported >> > <server #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host> >> > >> >> >>
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