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From: NimbUs on 8 Jul 2010 10:12
Have Windows XP SP3 (with IE7), .NET framework until version 2
installed. However, one (and only one) security update from Windows
update will not install - ever, believe me I've tried multiple times
for months. It's been downloaded somewhere to my local store, but the
update itself fails, and the WU site keeps offering the update in
question, viz.

..NET framework 1.1 SP1 Security update (KB 953297).

What other .NET remated updates I have, all correctly installed
according to my WY history :

..NET Fw 2.0 SP1 security (953300),
..NET Fw 2.0 SP1 (110806)
Security update for .NET Fw 2.0 (928365)

So what now, good people ? Can you help me sort out the mess, and
does-it even matter ? Should I try to uninstall everything .NET
related? I am afraid there is a prescribed order to be respected.
Oh, why oh why are MS *so bad* at this update dance ! Do you think
they fail the updates on purpose to try and have us buy newer,
presumably better supported, OSes sooner ?

TIA

--
NimbUs
From: Terry R. on 8 Jul 2010 12:15
On 7/8/2010 7:12 AM On a whim, NimbUs pounded out on the keyboard

> Have Windows XP SP3 (with IE7), .NET framework until version 2
> installed. However, one (and only one) security update from Windows
> update will not install - ever, believe me I've tried multiple times
> for months. It's been downloaded somewhere to my local store, but the
> update itself fails, and the WU site keeps offering the update in
> question, viz.
>
> .NET framework 1.1 SP1 Security update (KB 953297).
>
> What other .NET remated updates I have, all correctly installed
> according to my WY history :
>
> .NET Fw 2.0 SP1 security (953300),
> .NET Fw 2.0 SP1 (110806)
> Security update for .NET Fw 2.0 (928365)
>
> So what now, good people ? Can you help me sort out the mess, and
> does-it even matter ? Should I try to uninstall everything .NET
> related? I am afraid there is a prescribed order to be respected.
> Oh, why oh why are MS *so bad* at this update dance ! Do you think
> they fail the updates on purpose to try and have us buy newer,
> presumably better supported, OSes sooner ?
>
> TIA
>

Often a time consuming issue. Start here:
http://support.microsoft.com/kb/906602

Usually finding the error code from manually checking WU/MU (Start, All
Programs, Windows Update or Microsoft Update is usually at the top) and
Google searching for fixes on the error resolves most of them.


Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
From: PA Bear [MS MVP] on 8 Jul 2010 19:01
OPTION A:

See the "How to obtain help" section of
http://support.microsoft.com/kb/953297

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB953297).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

OPTION B:

See:

When installing updates using Windows update or Microsoft Update you may
receive Error 0x643 or 0x80070643 (23 Oct-09)
http://support.microsoft.com/kb/976982

Then proceed per the following:

=====================

Step #1 => Before doing anything else, write down what .NET Framework
versions are currently installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

[As of this post, KB318785 hasn't been revised since November 2008 so you
may not find the pertinent information in it.]

Step #2 => Now see Resolution Method 2 in this related KB article:
http://support.microsoft.com/kb/923100

After running the .NET Framework Cleanup Tool (not the Windows Installer
Cleanup utility!), reinstall all .NET Framework versions (but only the ones
you wrote down in #1 above) manually using the download links on the page
then run Windows Update manually to install security updates for same.

Download links for .NET Framework Cleanup Tool:

�
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

�
http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-90-44-93/dotnetfx_5F00_cleanup_5F00_tool.zip

NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
Windows Update will offer .NET Framework 3.5 SP1.

IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
Framework versions in the following order:

1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1

NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
Framework Cleanup Tool.

Step #3 => Check-in at Windows Update and install any critical security
updates offered.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


NimbUs wrote:
> Have Windows XP SP3 (with IE7), .NET framework until version 2
> installed. However, one (and only one) security update from Windows
> update will not install - ever, believe me I've tried multiple times
> for months. It's been downloaded somewhere to my local store, but the
> update itself fails, and the WU site keeps offering the update in
> question, viz.
>
> .NET framework 1.1 SP1 Security update (KB 953297).
>
> What other .NET remated updates I have, all correctly installed
> according to my WY history :
>
> .NET Fw 2.0 SP1 security (953300),
> .NET Fw 2.0 SP1 (110806)
> Security update for .NET Fw 2.0 (928365)
>
> So what now, good people ? Can you help me sort out the mess, and
> does-it even matter ? Should I try to uninstall everything .NET
> related? I am afraid there is a prescribed order to be respected.
> Oh, why oh why are MS *so bad* at this update dance ! Do you think
> they fail the updates on purpose to try and have us buy newer,
> presumably better supported, OSes sooner ?
>
> TIA

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