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From: lalapubpub on 5 May 2010 14:59

Here is the solution (a least for me) even if the kb is for w2003 it
work well for XP pro too

http://support.microsoft.com/default.aspx?scid=KB;EN-US;940032

Here is an extract from this KB with my comments in red:

To resolve this issue, follow these steps:

1. Click Start, click Run, type cmd, and then click OK.
2. Type the following commands at a command prompt. Press ENTER after
you type each command.
* cd /d %windir%\system32
* Net stop vss (may use procexp.exe to kill the service if it
don't stop
* Net stop swprv
* regsvr32 ole32.dll
* regsvr32 oleaut32.dll
* regsvr32 vss_ps.dll
* vssvc /register
* regsvr32 /i swprv.dll
* regsvr32 /i eventcls.dll
* regsvr32 es.dll
* regsvr32 stdprov.dll
* regsvr32 vssui.dll (missing in xp pro)
* regsvr32 msxml.dll
* regsvr32 msxml3.dll
* regsvr32 msxml4.dll (missing in xp pro)
Note The last command may not run successfully.
3. Perform a backup operation to verify that the issue is resolved.


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From: XPSP3 on 19 May 2010 09:20

I have tried to resolve the issue of windows backup utility hanging at
the point of "preparing to backup using shadow copy" to no avail, I have
tried registering the dll's twice but to avail. I am running Windows XP
pro SP3. I have tried a work around by trying other backup softwares but
most of them rely on VSS working properly. Many of the backup softwares
I tried also hang, I suspect they are waiting for the VSS services. On
windows 98 I used to use seagate backup exec, I really liked the program
but doesn't run on XP. Does anyone have any suggestions as to what else
I could try.


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From: Leythos on 19 May 2010 11:06
In article <XPSP3.4b7otc(a)DoNotSpam.com>, XPSP3.4b7otc(a)DoNotSpam.com
says...
>
> I have tried to resolve the issue of windows backup utility hanging at
> the point of "preparing to backup using shadow copy" to no avail, I have
> tried registering the dll's twice but to avail. I am running Windows XP
> pro SP3. I have tried a work around by trying other backup softwares but
> most of them rely on VSS working properly. Many of the backup softwares
> I tried also hang, I suspect they are waiting for the VSS services. On
> windows 98 I used to use seagate backup exec, I really liked the program
> but doesn't run on XP. Does anyone have any suggestions as to what else
> I could try.

This is a SERVER group, not a Windows XP group.

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