NVIDIA graphics driver poblem
in [Computer]
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From: Paul on 12 Oct 2009 21:00 wr(a)jr. wrote: > > One time it said: > _________________________________________________________ > BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 > BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 > > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml > ��������������������������������������������������������� > and another time it said: > _________________________________________________________ > BCCode : 100000ea BCP1 : 831A6DA8 BCP2 : 8321A340 BCP3 : F8C64CB4 > BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 768_1 > > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb4de.dir00\Mini100409-07.dmp > C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb4de.dir00\sysdata.xml > ��������������������������������������������������������� 0x000000EA: THREAD_STUCK_IN_DEVICE_DRIVER http://aumha.org/a/stop.htm >> The "71.89_win2kxp_english.exe" file is only referenced, at the instant >> you install it. After that, the smaller files stored in OS folders, are the >> ones that are used on every reboot. > > So does that mean this particular driver is necessary in order for the computer > to run, so I can't just delete it and whatever program it's associated with? > The way Windows works, is it is prepared to work with no video driver. Video cards have a default mode they (most all) support. It is something like a VESA mode. The Windows OS has a pre-installed driver, that knows how to talk to any video card using VESA mode. So, if you go to "Add/Remove" and remove the Nvidia driver, then Windows will use the other driver instead, on the next reboot. The resolution may drop to 640x480 when that happens, so you don't have a full, high res screen to look at. Operating in that mode is annoying. Then, you can install some other driver file you download from Nvidia. So, yes, you can delete the Nvidia driver. Use "Add or Remove Programs" to get rid of it. But it is best, if you have a new candidate driver downloaded all ready, because working in a 640x480 window in 16 colors is pretty annoying. > > I haven't had any problem with it after it finally gets going, and I leave it > on for days at a time. > That is a bit strange. Does that suggest to you, that perhaps some other piece of software may be contributing to the problem ? If the Nvidia driver is able to run for days at a time afterwards, without getting THREAD_STUCK_IN_DEVICE_DRIVER, then that suggests the driver by itself, may not be at fault. > > I don't play any games with it. > > I searched my hard drive for anything named GeForce or Quadro, and all it came > up with is: > > http://www.nvidia.com/content/DriverDownload-March2009/includes/us/images/driverpromo_quadro_adobe.jpg > > If that's the only thing that cares about that driver and I find it and trash > it, might that end the problem? Come to think of it it has been several months > since this problem began, and it may have started in March 2009. No, that isn't likely to be it. > > I don't want any stuff like that, so is there a way to find the program that's > using it and get rid of everything associated with it including the driver? I hesitate to suggest this, but I'll mention it anyway. If you go to the driver download page, "Option 2" is a scanner for your hardware. It will try to find the driver needed. http://www.nvidia.com/Download/index.aspx?lang=en-us *Always* save the driver you have currently, and keep track of which ones you've installed, so you'll know later what is going on. If the new driver doesn't work, you can uninstall that after you've tested it. WinXP, in the Device Manager, has a "rollback" button for the video card driver, but it only rolls back one driver version. You can manage your video driver, just as easily, by using "Add or Remove Programs". But so you won't be stuck in 640x480 forever, have the old driver handy, just in case. I recommend always uninstalling the old driver first, before installing the new one. What I cannot predict, is what the driver installers do with registry entries. On the one hand, they will remove stuff related to the card type perhaps, but if you had a problem, like the display resolution was set to a too-high value, the installer doesn't appear to change or delete that setting. If you get in trouble, you can also press F8 at startup, and enter Safe Mode. There are items like "Last Known Good Configuration". Take a moment to test F8 at startup, so you know how it works, and what menu options are available. One of the options should be "start windows normally", so you can exit F8 without invoking any of the Safe Mode features. http://pcanand.files.wordpress.com/2009/05/safe_mode_01_01.jpg Paul
From: wr on 13 Oct 2009 10:58 On Mon, 12 Oct 2009 21:00:34 -0400, Paul <nospam(a)needed.com> wrote: >wr(a)jr. wrote: >> >> One time it said: >> _________________________________________________________ >> BCCode : 100000ea BCP1 : 83158020 BCP2 : 83168F60 BCP3 : F8C68CB4 >> BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1 >> >> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\Mini092409-02.dmp >> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb07f.dir00\sysdata.xml >> ��������������������������������������������������������� >> and another time it said: >> _________________________________________________________ >> BCCode : 100000ea BCP1 : 831A6DA8 BCP2 : 8321A340 BCP3 : F8C64CB4 >> BCP4 : 00000001 OSVer : 5_1_2600 SP : 3_0 Product : 768_1 >> >> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb4de.dir00\Mini100409-07.dmp >> C:\DOCUME~1\MIKEWA~1\LOCALS~1\Temp\WERb4de.dir00\sysdata.xml >> ��������������������������������������������������������� > >0x000000EA: THREAD_STUCK_IN_DEVICE_DRIVER > >http://aumha.org/a/stop.htm Thanks for that link. Are the forums they mentioned helpful? I couldn't get anything out of the NVIDIA forum I tried. >>> The "71.89_win2kxp_english.exe" file is only referenced, at the instant >>> you install it. After that, the smaller files stored in OS folders, are the >>> ones that are used on every reboot. >> >> So does that mean this particular driver is necessary in order for the computer >> to run, so I can't just delete it and whatever program it's associated with? >> > >The way Windows works, is it is prepared to work with no video driver. >Video cards have a default mode they (most all) support. It is something >like a VESA mode. The Windows OS has a pre-installed driver, that knows >how to talk to any video card using VESA mode. So, if you go to "Add/Remove" >and remove the Nvidia driver, then Windows will use the other driver instead, >on the next reboot. I didn't try to delete it but I looked in "Add/Remove" to see if I saw it listed and I couldn't find it if it's there. Could it be under a different name or something? >The resolution may drop to 640x480 when that happens, so >you don't have a full, high res screen to look at. Operating in that mode is >annoying. Then, you can install some other driver file you download >from Nvidia. > >So, yes, you can delete the Nvidia driver. Use "Add or Remove Programs" >to get rid of it. But it is best, if you have a new candidate driver >downloaded all ready, because working in a 640x480 window in 16 colors >is pretty annoying. > >> >> I haven't had any problem with it after it finally gets going, and I leave it >> on for days at a time. >> > >That is a bit strange. Does that suggest to you, that perhaps some >other piece of software may be contributing to the problem ? If the >Nvidia driver is able to run for days at a time afterwards, without >getting THREAD_STUCK_IN_DEVICE_DRIVER, then that suggests the >driver by itself, may not be at fault. From my ignorant pov after reading their explanation this seems like it might be the best approach: _________________________________________________________ .. . . This issue occurs if the graphics adapter is caught in an infinite loop while it waits for the video hardware to become idle. This can indicate that there is a problem with the video hardware, or that the graphics adapter cannot program the hardware correctly. .. . . Method 2: Adjust the Hardware Acceleration 1. Click Start, click Control Panel, and then double-click Display. 2. On the Settings tab, click Advanced, and then click the Troubleshoot tab. 3. Move the Hardware Acceleration slider to None, and then click to clear the Enable write combining check box. 4. Click OK, and then click OK. Note This procedure prevents the graphics adapter from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the possibility that the issue will occur again. For maximum stability, leave hardware acceleration off. http://support.microsoft.com/?kbid=293078&sd=RMVP ��������������������������������������������������������� Do you think I should try it? Will I have to restart that computer? >> I don't play any games with it. >> >> I searched my hard drive for anything named GeForce or Quadro, and all it came >> up with is: >> >> http://www.nvidia.com/content/DriverDownload-March2009/includes/us/images/driverpromo_quadro_adobe.jpg >> >> If that's the only thing that cares about that driver and I find it and trash >> it, might that end the problem? Come to think of it it has been several months >> since this problem began, and it may have started in March 2009. > >No, that isn't likely to be it. > >> >> I don't want any stuff like that, so is there a way to find the program that's >> using it and get rid of everything associated with it including the driver? > >I hesitate to suggest this, but I'll mention it anyway. If you go to the >driver download page, "Option 2" is a scanner for your hardware. It will >try to find the driver needed. > >http://www.nvidia.com/Download/index.aspx?lang=en-us > >*Always* save the driver you have currently, and keep track of which >ones you've installed, so you'll know later what is going on. Should I make a list so I can do a search for them later? And how to know where to put them after I download them? Do they all go in the same folder? I believe there are three of four folders that contain that driver right now. >If >the new driver doesn't work, you can uninstall that after you've tested >it. WinXP, in the Device Manager, has a "rollback" button for the video >card driver, but it only rolls back one driver version. You can manage >your video driver, just as easily, by using "Add or Remove Programs". >But so you won't be stuck in 640x480 forever, have the old driver >handy, just in case. > >I recommend always uninstalling the old driver first, before installing >the new one. > >What I cannot predict, is what the driver installers do with registry >entries. On the one hand, they will remove stuff related to the >card type perhaps, but if you had a problem, like the display >resolution was set to a too-high value, the installer doesn't >appear to change or delete that setting. > >If you get in trouble, you can also press F8 at startup, and enter >Safe Mode. There are items like "Last Known Good Configuration". Take >a moment to test F8 at startup, so you know how it works, and what >menu options are available. One of the options should be >"start windows normally", so you can exit F8 without invoking any >of the Safe Mode features. > >http://pcanand.files.wordpress.com/2009/05/safe_mode_01_01.jpg > > Paul After it tries to boot up the first time and fails it brings up the option of starting in Safe Mode or normally. When I choose to start normally it usually brings up the Dell window or something, and then clicks and buzzes for a few seconds with a black screen, then it shuts down entirely and the power light on the monitor starts to blink. Then if I leave it alone for a bit the computer will try again, and will go to the window giving the start mode options. If I don't do anything it will try to start normally after so many seconds, fail, and do the same thing over and over and over... But if I start in Safe Mode, then shut down, then re-start that is when it will sometimes work okay. And sometimes after it has been sitting unused for a day or more it will start okay the first time on its own, and will give the error messages about having recovered from a serious problem.
From: James D. Andrews on 13 Oct 2009 15:27 <wr(a)jr.> wrote in message news:tc39d598jinm0akcmi06q8ouqvi1r0i8t2(a)4ax.com... > On Mon, 12 Oct 2009 21:00:34 -0400, Paul <nospam(a)needed.com> wrote: > >>wr(a)jr. wrote: >>> FIRST YOU SAID: �������������������������������������������������������� > Should I make a list so I can do a search for them later? And how to know > where > to put them after I download them? Do they all go in the same folder? I > believe > there are three of four folders that contain that driver right now. > AND ON THE ORIGINAL THREAD: NVIDIA Graphics Driver has stopped working properly. A driver update, if available, might prevent this problem from recurring. There are several ways of locating and installing driver updates, but it is best to let Windows do this for you. Try the first step below, which describes the process. If it doesn't produce a driver update that solves the problem, then try the remaining steps in the order given. 1. Check for optional third-party updates 2. Try updating NVIDIA Graphics Driver manually 3. Check the NVIDIA Corporation website for driver updates 4. Check your computer manufacturer's website for driver updates ��������������������������������������������������������� so I tried everything but the last thing. I downloaded the latest version: 71.89_win2kxp_english.exe which it appears I already had to begin with, and then searched for it on my hard drive. I found several other copies in a few different folders, so I copied versions of the new one into every folder that had a copy already. I don't remember it asking me if I wanted to replace the ones that were already there, so could I still be having trouble with an old screwed up copy that it keeps bumping into without knowing there's a hopefully better copy right in the same folder? Or what? I got this computer used, and it has some stuff on it I don't need or even want. Is there a way to find out what programs are using that driver and remove everything associated with it if I don't want it, or maybe remove and reload it if I do? AND SO I WONDER: Twice you reference putting the driver files into certain folders. Did you actually install these drivers? Does the device show up in Device Manager? If so, did you try to use the Update Driver function there? You might also use Add/Remove Hardware to reinstall the device and when asked for the drivers, browse to wherever you have the drivers stored. May help, may not. As Paul points out, always backup your drivers before updating or replacing them. There are software programs out there, both freeware and paid, for backing up drivers. Personally, I keep a DRIVERS directory to hold copies of drivers (classified by types) of my own systems as well as others I maintain or rebuild. Don't know if you use one or not, but it might be helpful to use an Action Log to document your system and all its System Info, its errors with the messages it displays (with date & time), each step you take in trying to correct the problem, and the direct result of those steps.
From: wr on 13 Oct 2009 20:19 On Tue, 13 Oct 2009 14:27:36 -0500, "James D. Andrews" <jamesdandrews(a)att.net> wrote: > ><wr(a)jr.> wrote in message news:tc39d598jinm0akcmi06q8ouqvi1r0i8t2(a)4ax.com... >> On Mon, 12 Oct 2009 21:00:34 -0400, Paul <nospam(a)needed.com> wrote: >> >>>wr(a)jr. wrote: >>>> > >FIRST YOU SAID: >�������������������������������������������������������� >> Should I make a list so I can do a search for them later? And how to know >> where >> to put them after I download them? Do they all go in the same folder? I >> believe >> there are three of four folders that contain that driver right now. >> > >AND ON THE ORIGINAL THREAD: > >NVIDIA Graphics Driver has stopped working properly. > >A driver update, if available, might prevent this problem from recurring. > >There are several ways of locating and installing driver updates, but it is >best >to let Windows do this for you. Try the first step below, which describes >the >process. If it doesn't produce a driver update that solves the problem, then >try >the remaining steps in the order given. > > 1. Check for optional third-party updates > 2. Try updating NVIDIA Graphics Driver manually > 3. Check the NVIDIA Corporation website for driver updates > 4. Check your computer manufacturer's website for driver updates >��������������������������������������������������������� >so I tried everything but the last thing. I downloaded the latest version: > >71.89_win2kxp_english.exe > >which it appears I already had to begin with, and then searched for it on my >hard drive. I found several other copies in a few different folders, so I >copied >versions of the new one into every folder that had a copy already. I don't >remember it asking me if I wanted to replace the ones that were already >there, >so could I still be having trouble with an old screwed up copy that it keeps >bumping into without knowing there's a hopefully better copy right in the >same >folder? Or what? I got this computer used, and it has some stuff on it I >don't >need or even want. Is there a way to find out what programs are using that >driver and remove everything associated with it if I don't want it, or maybe >remove and reload it if I do? > >AND SO I WONDER: >Twice you reference putting the driver files into certain folders. Did you >actually install these drivers? Maybe not...I don't know. Doing a search for 71.89_win2kxp_english.exe on the hard drive brings up two results for a 19,382 KB Application. They are located in: C:\cdj840\2kxpinf\enu\drivers\win2k_xp C:\Documents and Settings\Mike Ward\Desktop\K and both were created October 5, 2009. Both are File Version 2.11.15.0 >Does the device show up in Device Manager? I couldn't find Device Manager. I did a hard drive search and it came up with 0 results. >If so, did you try to use the Update Driver function there? > >You might also use Add/Remove Hardware to reinstall the device I don't know which device it would be. How to find out? >and when >asked for the drivers, browse to wherever you have the drivers stored. May >help, may not. > >As Paul points out, always backup your drivers before updating or replacing >them. >There are software programs out there, both freeware and paid, for backing >up drivers. > >Personally, I keep a DRIVERS directory to hold copies of drivers (classified >by types) of my own systems as well as others I maintain or rebuild. > >Don't know if you use one or not, but it might be helpful to use an Action >Log to document your system and all its System Info, its errors with the >messages it displays (with date & time), each step you take in trying to >correct the problem, and the direct result of those steps. > > > > > > >
From: Paul on 13 Oct 2009 21:04
wr(a)jr. wrote: > > I couldn't find Device Manager. I did a hard drive search and it > came up with 0 results. > There are different ways of accessing it, and this is just one. Go to Start:Run dialog, and enter this as the command. devmgmt.msc The Device Manager should pop up. That shows the hardware devices. There is info buried in each entry, with info like drivers and so on. For some more fun, use Start:Run again, and type this command dxdiag It will take up to 30 seconds for the window to fully load. Then, use the "Display" tab, to learn more about your hardware. Because there are so many numbers involved in driver versions, it is very hard to tell, after the fact, what file was installed to get the drivers that are currently there. You might be better off looking in the Control Panel for "Add or Remove Programs", to get some idea what driver package you installed. If you're still not sure, give this a try. http://www.techpowerup.com/downloads/1642/TechPowerUp_GPU-Z_v0.3.5.html GPU-Z.0.3.5.exe There is a driver version field on the GPU-Z window. HTH, Paul |