From: D Yuniskis on
Meat Plow wrote:
> On Mon, 12 Apr 2010 07:30:56 -0700, D Yuniskis
>> If the only option is "install some proprietary, long since
>> unsupported software on some *particular* version of an
>> MS OS" then I think I'll just recommend a "pass" on these
>> and let the recycler have them.
>
> Well since NComputing is still in business have you tried to
> get someone to talk to you about it? It might be worth a phone
> call if you haven't already.
>
> http://www.ncomputing.com/ContactUs.aspx

I passed along a note:

Give them a call and see if these devices are supported
AT ALL. See what sort of documentation you can get from
them -- even if it is just a user manual, datasheet, etc.
If they are 'uncooperative' -- "Sorry, we no longer support
that product. Would you like to buy one of our XYZ2000's
instead?" then just save one or two of the units (don't forget
the power packs!) and pass the rest on to recycle.

Wanna bet they end up in the recycle heap?? :<
From: D Yuniskis on
Meat Plow wrote:
> On Mon, 12 Apr 2010 09:42:47 -0700, D Yuniskis
> <not.going.to.be(a)seen.com>wrote:
>
>> Meat Plow wrote:
>>> On Mon, 12 Apr 2010 07:30:56 -0700, D Yuniskis
>>>> If the only option is "install some proprietary, long since
>>>> unsupported software on some *particular* version of an
>>>> MS OS" then I think I'll just recommend a "pass" on these
>>>> and let the recycler have them.
>>> Well since NComputing is still in business have you tried to
>>> get someone to talk to you about it? It might be worth a phone
>>> call if you haven't already.
>>>
>>> http://www.ncomputing.com/ContactUs.aspx
>> I passed along a note:
>>
>> Give them a call and see if these devices are supported
>> AT ALL. See what sort of documentation you can get from
>> them -- even if it is just a user manual, datasheet, etc.
>> If they are 'uncooperative' -- "Sorry, we no longer support
>> that product. Would you like to buy one of our XYZ2000's
>> instead?" then just save one or two of the units (don't forget
>> the power packs!) and pass the rest on to recycle.
>>
>> Wanna bet they end up in the recycle heap?? :<
>
> I've had some success turning "No longer supported" into "I think we
> may have someone who might know a little." I guess two factors being
> how cooperative is NComputing and if there is anyone employed there
> that does know something about this product and is willing to talk.

Yup. It depends on the nature of the company, size, industry
that it serves, etc.

I had one helpful soul forward me some software that had never
been formally released (product was discontinued) in one case.
And, I recall a very helpful lady at Jensen when I was looking
for information on my G610B's. Actually sent me original
copies pulled from archives!

> I just had a great experience with Manley and two old tube vari-mu
> studio comp/limiters. Was actually able to get them to dig up
> schematics and service manuals drafted back in the 80s. Even got the
> help of EveAnn Manley herself locating the correct power supply
> schematic for one unit that used an 0A2 reg tube.
>
> So don't give up hope just yet the fat lady isn't done singing.
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