Network Print Issue
in [Windows XP]
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From: blaket81 on 18 Feb 2010 16:20 Hello everyone, here's hoping someone can help. I have a user (running XP SP3), who has this issue where when she tries to print to any network printer (whether installed on server and shared, or installed locally by IP), whatever application she's in hangs up. It happens in all apps, and all network printers. No other users are having this issue when printing to these same printers. She has a printer at her desk(USB) which this does not happen with. so far i've tried: deleting drivers and ports, reinstalling/remapping printers, removing network card from computer, reinstalling. Here's where it's weird, if i log onto the computer as a different user (for instance, the local admin account) the issue does not happen. Coming across this obviously i thought deleting and recreating the users profile on the computer would take care of it, nope, same thing. I'm at my wits end, anyone have any ideas, i'd love to hear them (or see them) Thank you.
From: R. McCarty on 18 Feb 2010 16:31 Have you checked the Application and System Event logs >? Also what is the value of the printer's DefaultSpoolDirectory in the CurrentControlSet for any of the network printers. "blaket81" <blaket81(a)discussions.microsoft.com> wrote in message news:258D59B7-69A8-4C7E-996B-0052D93FCA6F(a)microsoft.com... > Hello everyone, here's hoping someone can help. I have a user (running XP > SP3), who has this issue where when she tries to print to any network > printer > (whether installed on server and shared, or installed locally by IP), > whatever application she's in hangs up. It happens in all apps, and all > network printers. No other users are having this issue when printing to > these same printers. She has a printer at her desk(USB) which this does > not > happen with. so far i've tried: deleting drivers and ports, > reinstalling/remapping printers, removing network card from computer, > reinstalling. Here's where it's weird, if i log onto the computer as a > different user (for instance, the local admin account) the issue does not > happen. Coming across this obviously i thought deleting and recreating > the > users profile on the computer would take care of it, nope, same thing. > I'm > at my wits end, anyone have any ideas, i'd love to hear them (or see them) > Thank you.
From: 20100218 on 18 Feb 2010 16:47 Is the network on a domain or is it just a Peer to Peer? As far as recreating the user account is concerned, you need not only to delete the account but also the configuration attached to that account. I suggest recreate a completely new account with an underscore or period. For example, USERNAME could be recreated as USER_NAME or simply USER NAME. XP does allow a space in username. hth blaket81 wrote: > > Hello everyone, here's hoping someone can help. I have a user (running XP > SP3), who has this issue where when she tries to print to any network printer > (whether installed on server and shared, or installed locally by IP), > whatever application she's in hangs up. It happens in all apps, and all > network printers. No other users are having this issue when printing to > these same printers. She has a printer at her desk(USB) which this does not > happen with. so far i've tried: deleting drivers and ports, > reinstalling/remapping printers, removing network card from computer, > reinstalling. Here's where it's weird, if i log onto the computer as a > different user (for instance, the local admin account) the issue does not > happen. Coming across this obviously i thought deleting and recreating the > users profile on the computer would take care of it, nope, same thing. I'm > at my wits end, anyone have any ideas, i'd love to hear them (or see them) > Thank you.
From: PA Bear [MS MVP] on 18 Feb 2010 16:42 [[Forwarded to microsoft.public.windowsxp.print_fax newsgroup via crosspost]] blaket81 wrote: > Hello everyone, here's hoping someone can help. I have a user (running XP > SP3), who has this issue where when she tries to print to any network > printer (whether installed on server and shared, or installed locally by > IP), whatever application she's in hangs up. It happens in all apps, and > all network printers. No other users are having this issue when printing > to > these same printers. She has a printer at her desk(USB) which this does > not > happen with. so far i've tried: deleting drivers and ports, > reinstalling/remapping printers, removing network card from computer, > reinstalling. Here's where it's weird, if i log onto the computer as a > different user (for instance, the local admin account) the issue does not > happen. Coming across this obviously i thought deleting and recreating > the > users profile on the computer would take care of it, nope, same thing. > I'm > at my wits end, anyone have any ideas, i'd love to hear them (or see them) > Thank you.
From: Bob I on 19 Feb 2010 08:34
If she logs into another PC does the behavior follow? blaket81 wrote: > Hello everyone, here's hoping someone can help. I have a user (running XP > SP3), who has this issue where when she tries to print to any network printer > (whether installed on server and shared, or installed locally by IP), > whatever application she's in hangs up. It happens in all apps, and all > network printers. No other users are having this issue when printing to > these same printers. She has a printer at her desk(USB) which this does not > happen with. so far i've tried: deleting drivers and ports, > reinstalling/remapping printers, removing network card from computer, > reinstalling. Here's where it's weird, if i log onto the computer as a > different user (for instance, the local admin account) the issue does not > happen. Coming across this obviously i thought deleting and recreating the > users profile on the computer would take care of it, nope, same thing. I'm > at my wits end, anyone have any ideas, i'd love to hear them (or see them) > Thank you. |