New eSATA drive not showing up in Explorer
in [Hardware]
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From: GettingByOk on 20 Mar 2010 13:11 Hi Experts, I'm running 32-bit XP Professional SP2 (just found out it'll be desupported on 7/31/10 but that's ok for now). I just installed a new 2-bay eSATA drive, a Sans Digital MobilStor MS2UT+(B) with hardware dial set to RAID-0. I turned on the SATA-4 mobo connector in my BIOS and when I hit Esc to continue Windows signaled New Hardware Found and when I look in Device Manager the eSATA shows up with the same character string displayed in the New Hardware Found pop-up. When I double-click on the device name the General tab says device is working properly. However, no new drive shows up in Windows Explorer. I need to format the drive to use it. How can I do that? Does it have to show up in Explorer or won't it show up until it's formatted using a different method?
From: Shenan Stanley on 20 Mar 2010 13:24 GettingByOk wrote: > I'm running 32-bit XP Professional SP2 (just found out it'll be > desupported on 7/31/10 but that's ok for now). > > I just installed a new 2-bay eSATA drive, a Sans Digital MobilStor > MS2UT+(B) with hardware dial set to RAID-0. > > I turned on the SATA-4 mobo connector in my BIOS and when I hit Esc > to continue Windows signaled New Hardware Found and when I look in > Device Manager the eSATA shows up with the same character string > displayed in the New Hardware Found pop-up. When I double-click on > the device name the General tab says device is working properly. > > However, no new drive shows up in Windows Explorer. I need to > format the drive to use it. How can I do that? Does it have to show > up in Explorer or won't it show up until it's formatted using a > different method? SATA controller driver installed (chipset/etc) from the manufacturer's support site? Initialized the drive in Drive Management yet? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: GettingByOk on 20 Mar 2010 18:32 > SATA controller driver installed (chipset/etc) from the manufacturer's > support site? Unfortunately they're not available there, I checked www.sandigital.com and the only thing downloadable for this unit is the barely-useful instruction manual. > Initialized the drive in Drive Management yet? No. I checked Disk Manager and it seems to show 1 1TB disk but I loaded in two of them. It's supposed to be set to RAID-0 but only one disk is showing up, plus some other partitioned disk of a much smaller size that I can't identify. Given that, I'm pretty hesistant to format anything in case the array itself is not set up correctly. May just need to call their non-24hr tech support on Monday when they open again..... I'll also write them an email in case anyone looks at email there over the weekend.... "Shenan Stanley" wrote: > GettingByOk wrote: > > I'm running 32-bit XP Professional SP2 (just found out it'll be > > desupported on 7/31/10 but that's ok for now). > > > > I just installed a new 2-bay eSATA drive, a Sans Digital MobilStor > > MS2UT+(B) with hardware dial set to RAID-0. > > > > I turned on the SATA-4 mobo connector in my BIOS and when I hit Esc > > to continue Windows signaled New Hardware Found and when I look in > > Device Manager the eSATA shows up with the same character string > > displayed in the New Hardware Found pop-up. When I double-click on > > the device name the General tab says device is working properly. > > > > However, no new drive shows up in Windows Explorer. I need to > > format the drive to use it. How can I do that? Does it have to show > > up in Explorer or won't it show up until it's formatted using a > > different method? > > SATA controller driver installed (chipset/etc) from the manufacturer's > support site? > Initialized the drive in Drive Management yet? > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > . >
From: DL on 21 Mar 2010 14:20 That's sata controller for your motherboard, and not your external unit. If the sata controller wasnt previously used you will probably need to repair install winxp and install sata controller driver from floppy early in the process, via F5 option "GettingByOk" <GettingByOk(a)discussions.microsoft.com> wrote in message news:A76EEA6B-57C0-464D-9F5A-4D7CF7EB4A2F(a)microsoft.com... >> SATA controller driver installed (chipset/etc) from the manufacturer's >> support site? > > Unfortunately they're not available there, I checked www.sandigital.com > and > the only thing downloadable for this unit is the barely-useful instruction > manual. > >> Initialized the drive in Drive Management yet? > > No. I checked Disk Manager and it seems to show 1 1TB disk but I loaded in > two of them. It's supposed to be set to RAID-0 but only one disk is > showing > up, plus some other partitioned disk of a much smaller size that I can't > identify. Given that, I'm pretty hesistant to format anything in case the > array itself is not set up correctly. May just need to call their non-24hr > tech support on Monday when they open again..... I'll also write them an > email in case anyone looks at email there over the weekend.... > > "Shenan Stanley" wrote: > >> GettingByOk wrote: >> > I'm running 32-bit XP Professional SP2 (just found out it'll be >> > desupported on 7/31/10 but that's ok for now). >> > >> > I just installed a new 2-bay eSATA drive, a Sans Digital MobilStor >> > MS2UT+(B) with hardware dial set to RAID-0. >> > >> > I turned on the SATA-4 mobo connector in my BIOS and when I hit Esc >> > to continue Windows signaled New Hardware Found and when I look in >> > Device Manager the eSATA shows up with the same character string >> > displayed in the New Hardware Found pop-up. When I double-click on >> > the device name the General tab says device is working properly. >> > >> > However, no new drive shows up in Windows Explorer. I need to >> > format the drive to use it. How can I do that? Does it have to show >> > up in Explorer or won't it show up until it's formatted using a >> > different method? >> >> SATA controller driver installed (chipset/etc) from the manufacturer's >> support site? >> Initialized the drive in Drive Management yet? >> >> -- >> Shenan Stanley >> MS-MVP >> -- >> How To Ask Questions The Smart Way >> http://www.catb.org/~esr/faqs/smart-questions.html >> >> >> . >>
From: philo on 21 Mar 2010 15:39
GettingByOk wrote: > Hi Experts, > > I'm running 32-bit XP Professional SP2 (just found out it'll be desupported > on 7/31/10 but that's ok for now). > > I just installed a new 2-bay eSATA drive, a Sans Digital MobilStor MS2UT+(B) > with hardware dial set to RAID-0. > > I turned on the SATA-4 mobo connector in my BIOS and when I hit Esc to > continue Windows signaled New Hardware Found and when I look in Device > Manager the eSATA shows up with the same character string displayed in the > New Hardware Found pop-up. When I double-click on the device name the General > tab says device is working properly. > > However, no new drive shows up in Windows Explorer. I need to format the > drive to use it. How can I do that? Does it have to show up in Explorer or > won't it show up until it's formatted using a different method? You need to go into disk management... create and format a partition |