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From: Gnack Nol on 27 Jan 2010 06:45
On Tue, 26 Jan 2010 15:39:27 -0800, David Farber wrote:

> I am servicing an HP dv2125nr notebook computer. The problem was that it
> came up with a blue screen while booting and said,
> "unmountable_boot_volume."


Original trimmed:


I have a G60-127NR which is simular to yours and during a service issue
session I learned that they don't support all SATA formats for these
machines.

Here is the list they gave me for mine.

The notebooks support the following 9.5mm (2.5-inch) Serial ATA hard
drives:

120GB (5400 rpm)

160GB (5400 rpm)

200GB (5400 rpm)

250GB (5400 rpm)

320GB (5400 rpm)

You will notice that the list f sizes is specific and no 7200rpm drive is
supported from this list. So if you bought a 7200 or size that is not in
this list it may be the problem.

It would have been nice of them to tell us in advance right?

If it is not the problem, you probably have a motherboard problem that is
common in the invidia bastards bad chipsets.

Mine was tossing this kind of errors to start with (windows encountered an
unknown error and caint continue at boot)(I bought a refurb) and had to be
sent back to HP for service under warranty. They changed the memory,
motherboard, cpu, hard drive, and heatsink assembly all out in it.

Sadly the left the DVD drive which had tracking problem in it. This was
how I learned about the supported drives list.


Gnack
From: baron on 27 Jan 2010 08:17
David Farber Inscribed thus:

> I am servicing an HP dv2125nr notebook computer. The problem was that
> it
> came up with a blue screen while booting and said,
> "unmountable_boot_volume."
>
> I took the drive out and mounted it in my desktop pc via the on board
> SATA controller. I booted to my system and ran a chkdsk and an
> anti-virus scan on the notebook drive. It found some problems and
> fixed them. I put the drive back in the notebook and it started
> working again. So far so good.
>
> I put the drive back in the desktop pc and made an image backup to my
> internal IDE drive. Still, so far so good.
>
> I bought a new Fujitsu hard drive off of ebay, received it, and
> mounted it in my desktop pc thinking I could restore the image file
> from hard disk to the new Fujitsu drive. However when I powered up the
> pc, the pc speaker beeped once as it always does after posting, then
> it froze at the screen where it displays the components attached to
> the IDE and SATA controllers. After a few seconds, the screen went
> blank and the system rebooted again. It stayed in this loop until I
> had to manually remove the power. I was unable to get into the bios
> settings. If I remove the new drive, of course everything is fine
> again.
>
> I called Fujitsu and told them the story and they said it could be a
> firmware problem where it was only designed to operate in certain
> systems. That was news to me. I never heard of a new, empty hard drive
> being designed to only operate in specific systems.

Sounds like bull. One reason I won't touch a Fujitsu drive.

> Have any of you encountered a problem like this before? I doubt the
> hard drive is defective but on the other hand, I can't think of any
> other reasonable explanation.

I've had the same rubbish spouted at me by Fujitsu in order to avoid
admitting their product is faulty.

> By the way, if I put the new drive in the notebook and try to boot
> with a utility cd, the same thing happens. It freezes on the HP logo
> though it doesn't constantly reboot.
>
> Thanks for your reply.

The drive is faulty ! Send it back...

--
Best Regards:
Baron.
From: PeterD on 27 Jan 2010 08:35
On Tue, 26 Jan 2010 15:39:27 -0800, "David Farber"
<farberbear.unspam(a)aol.com> wrote:


>I bought a new Fujitsu hard drive off of ebay, ...

I think I see the problem! <g>
From: David Farber on 27 Jan 2010 14:21
Gnack Nol wrote:
> On Tue, 26 Jan 2010 15:39:27 -0800, David Farber wrote:
>
>> I am servicing an HP dv2125nr notebook computer. The problem was
>> that it came up with a blue screen while booting and said,
>> "unmountable_boot_volume."
>
>
> Original trimmed:
>
>
> I have a G60-127NR which is simular to yours and during a service
> issue session I learned that they don't support all SATA formats for
> these machines.
>
> Here is the list they gave me for mine.
>
> The notebooks support the following 9.5mm (2.5-inch) Serial ATA hard
> drives:
>
> 120GB (5400 rpm)
>
> 160GB (5400 rpm)
>
> 200GB (5400 rpm)
>
> 250GB (5400 rpm)
>
> 320GB (5400 rpm)
>
> You will notice that the list f sizes is specific and no 7200rpm
> drive is supported from this list. So if you bought a 7200 or size
> that is not in this list it may be the problem.
>
> It would have been nice of them to tell us in advance right?
>
> If it is not the problem, you probably have a motherboard problem
> that is common in the invidia bastards bad chipsets.
>
> Mine was tossing this kind of errors to start with (windows
> encountered an unknown error and caint continue at boot)(I bought a
> refurb) and had to be sent back to HP for service under warranty.
> They changed the memory, motherboard, cpu, hard drive, and heatsink
> assembly all out in it.
>
> Sadly the left the DVD drive which had tracking problem in it. This
> was how I learned about the supported drives list.
>
>
> Gnack

The replacement drive is a SATA, 160GB, 5400rpm drive. That is on your list.

Thanks for your reply.
--
David Farber
David Farber's Service Center
L.A., CA


From: David Farber on 27 Jan 2010 14:21
baron wrote:
> David Farber Inscribed thus:
>
>> I am servicing an HP dv2125nr notebook computer. The problem was that
>> it
>> came up with a blue screen while booting and said,
>> "unmountable_boot_volume."
>>
>> I took the drive out and mounted it in my desktop pc via the on board
>> SATA controller. I booted to my system and ran a chkdsk and an
>> anti-virus scan on the notebook drive. It found some problems and
>> fixed them. I put the drive back in the notebook and it started
>> working again. So far so good.
>>
>> I put the drive back in the desktop pc and made an image backup to my
>> internal IDE drive. Still, so far so good.
>>
>> I bought a new Fujitsu hard drive off of ebay, received it, and
>> mounted it in my desktop pc thinking I could restore the image file
>> from hard disk to the new Fujitsu drive. However when I powered up
>> the pc, the pc speaker beeped once as it always does after posting,
>> then it froze at the screen where it displays the components
>> attached to the IDE and SATA controllers. After a few seconds, the
>> screen went blank and the system rebooted again. It stayed in this
>> loop until I had to manually remove the power. I was unable to get
>> into the bios settings. If I remove the new drive, of course
>> everything is fine again.
>>
>> I called Fujitsu and told them the story and they said it could be a
>> firmware problem where it was only designed to operate in certain
>> systems. That was news to me. I never heard of a new, empty hard
>> drive being designed to only operate in specific systems.
>
> Sounds like bull. One reason I won't touch a Fujitsu drive.
>
>> Have any of you encountered a problem like this before? I doubt the
>> hard drive is defective but on the other hand, I can't think of any
>> other reasonable explanation.
>
> I've had the same rubbish spouted at me by Fujitsu in order to avoid
> admitting their product is faulty.
>
>> By the way, if I put the new drive in the notebook and try to boot
>> with a utility cd, the same thing happens. It freezes on the HP logo
>> though it doesn't constantly reboot.
>>
>> Thanks for your reply.
>
> The drive is faulty ! Send it back...

It certainly looks that way.

Thanks for your reply.
--
David Farber
David Farber's Service Center
L.A., CA


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