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From: Jim on 28 Sep 2009 18:41 I recently replaced a failed motherboard with an Asrock 4CoreDual-SATA2 board. Only one unexpected surprise - no audio. Figured no big deal I'll just use the supplied drivers disc. XP however says it can't find the drivers. Figuring I may have an imperfect disc I went to the Asrock website and downloaded the available drivers. Still no sound. Audio is a Realtek ALC662 Anyone know how to get XP to recognize Windows drivers? System is dual boot with PCLinuxOS 2009.2 where the onboard audio plays just fine.
From: Dave C. on 28 Sep 2009 13:54 On 28 Sep 2009 22:41:41 GMT Jim <chief_jim(a)go.nospam.com> wrote: > I recently replaced a failed motherboard with an Asrock 4CoreDual-SATA2 > board. Only one unexpected surprise - no audio. > > Figured no big deal I'll just use the supplied drivers disc. XP however > says it can't find the drivers. Figuring I may have an imperfect disc I > went to the Asrock website and downloaded the available drivers. Still > no sound. > > Audio is a Realtek ALC662 Anyone know how to get XP to recognize Windows > drivers? > > System is dual boot with PCLinuxOS 2009.2 where the onboard audio plays > just fine. OK, first... are the drivers *for* XP specifically? Second, are they the right bit-width? That is, are you installing 32-bit drivers on a 32-bit OS? Next thing you need to do is go to Control panel and check all devices *by IRQ*. See what is sharing IRQ with your sound card and temporarily disable or physically remove that. -Dave -- Dave C. <noway(a)nohow.never>
From: Paul on 29 Sep 2009 02:52 Jim wrote: > I recently replaced a failed motherboard with an Asrock 4CoreDual-SATA2 > board. Only one unexpected surprise - no audio. > > Figured no big deal I'll just use the supplied drivers disc. XP however > says it can't find the drivers. Figuring I may have an imperfect disc I > went to the Asrock website and downloaded the available drivers. Still > no sound. > > Audio is a Realtek ALC662 Anyone know how to get XP to recognize Windows > drivers? > > System is dual boot with PCLinuxOS 2009.2 where the onboard audio plays > just fine. I have that board. 4CoreDual-SATA2 R2.0. Right now, I have both the onboard RealTek HDAudio installed, as well as a separate sound card (CMI8738 PCI based). I can switch between then, using the controls in the Sound control panel. Right now the CMI8738 is my sound card, but occasionally I switch over to the RealTek for some comparison testing. If I go to Start:Run, run "msinfo32.exe", select Components, then Sound, I get... Name CMI8738/C3DX PCI Audio Device Manufacturer C-Media Status OK PNP Device ID PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\4&172FB5D3&0&3899 I/O Port 0x0000E800-0x0000E8FF IRQ Channel IRQ 16 Driver c:\windows\system32\drivers\cmaudio.sys (5.12.01.0639, 370.83 KB (379,726 bytes), 1/15/2009 5:41 PM) Name Realtek High Definition Audio Manufacturer Realtek Status OK PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_18490662&REV_1001\4&3545F069&2&0001 Driver c:\windows\system32\drivers\rtkhdaud.sys (5.10.0.5928 built by: WinDDK, 5.62 MB (5,891,584 bytes), 9/14/2009 3:19 AM) The PCI sound card uses an IRQ. I don't see one for HDAudio. Check the BIOS, to make sure the HDAudio is turned on. (I only turned mine on recently.) WinXP can handle having multiple sound devices turned on, but likes to select one of them as the Primary device. That is what the Sound control panel is for. ******* I got a RealTek driver here. Two weeks ago, release R232 was being offered. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false The download is 30,914,690 bytes for the one I got. Their servers are slow, so you may want to walk away from the computer, while it downloads. The Asrock download could just be a copy of one of those. Inside, you'll find it consists of two parts. The MSHDQFE folder contains "kb888111xpsp1.exe". The purpose of me identifying that part of the installer, is to point out that Microsoft issued an important part of your HDAudio solution, in KnowledgeBase article 888111. http://support.microsoft.com/kb/888111 If you were to actually download something from the 888111 web page, it would contain support for 25 languages and three different service pack levels. You would end up using a little over 1% of your download, to good effect. So that is pretty wasteful. The RealTek installer, includes a copy of UAA for you. It is the English version only. The other 24 languages are missing. kb888111w2ksp4.exe kb888111xpsp1.exe kb888111xpsp2.exe Notice something ? There is no version for WinXP SP3. The SP3 service pack already has 888111 bundled with it. If you have SP1 or SP2, then the RealTek installer should use the appropriate file. If you look in Device Manager, under "System Devices", and 888111 was installed, you'd see Microsoft UAA Bus Driver for High Definition Audio (Driver = hdaudbus.sys) The other part of the solution, is the RealTek specific part. The installer has a WDM folder. There are INF files in there, and one entry in one INF file, should match the characteristics of the 662. (It could be, the match was against HDARt.inf.) Now, if that part was to install, you'd see a device in the Sound, Video and Game Controllers section. There would be a "Realtek High Definition Audio". The driver list is extensive, and consists of both Windows elements and Realtek files. The "RtkHDAud.sys" is an example of just one of the files. Anyway, that is an overview. Enable the BIOS setting for HDAudio. Unzip the RealTek downloaded ZIP file. (Even Windows has a built-in unzip function in its folder view capabilities.) Drill down until you see "setup.exe". Double click setup.exe to install the driver. If you have problems, please report what you see in Device Manager. Mine went in, no problemo. I had WinXP SP3 already, and installed the RealTek R232 driver on that. People do have problems with RealTek, and if it doesn't work out, report any error messages or yellow marks you see in Device Manager. The file "setupapi.log" on your C: drive, contains info on attempts to install drivers. HTH, Paul
From: Jess on 29 Sep 2009 21:22
JIM, I had the same problem for the past few days. But now, i've succesfully fixed the problem. Here's what to do: 1. Download kb888111.exe 2. download Microsoft UAA Bus driver for HD audio 3. Download a compatible audio driver. 4. extract and install everything 5.If a message appear after installing your "audio driver(no. 3)" saying that your HDA bus driver is missing, go to control panel >> system>>hardware>> device manager>> look for PCI device with yellow icon.>> reinstall driver (and follow onscreen instruction) 6. reinstall the audio driver. Hope this help.. goodluck.. jess |