No sound after sleep
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From: Lorne on 11 Aug 2010 18:45 Whenever I put my computer into sleep mode it restarts with no sound. I have the latest drivers installed and all Windows updates. If I start Media Player and click on a music track I get an error message saying there is an error with my sound device, there might not be one, it might be in use by another program or it is not functioning properly. A reboot solves the issue. I have searched on Google and found hundreds of others with the same problem (nearly all with HD audio like I have) but I can't find a solution. It seems to be a generic problem with Windows 7 64bit as many different laptops and desktops show the same symptoms. Does anybody know how to solve it?
From: Carlos on 11 Aug 2010 20:17 Lorne, Just a hunch but won't hurt to try. Audio chipsets embedded in motherboards usually have 3 options in BIOS: Auto, Enabled, Disabled. Reboot, enter BIOS setup and set it to "Enabled" because the default is usually "Automatic". Post back your results. Carlos "Lorne" wrote: > Whenever I put my computer into sleep mode it restarts with no sound. I > have the latest drivers installed and all Windows updates. If I start > Media Player and click on a music track I get an error message saying there > is an error with my sound device, there might not be one, it might be in use > by another program or it is not functioning properly. A reboot solves the > issue. > > I have searched on Google and found hundreds of others with the same problem > (nearly all with HD audio like I have) but I can't find a solution. It > seems to be a generic problem with Windows 7 64bit as many different laptops > and desktops show the same symptoms. > > Does anybody know how to solve it? > > . >
From: Lorne on 11 Aug 2010 21:15 Just checked and it was already set to Enabled. "Carlos" <Carlos(a)discussions.microsoft.com> wrote in message news:83E1E16A-FBF7-4A1E-9B1B-6EF0244E3D02(a)microsoft.com... > Lorne, > Just a hunch but won't hurt to try. > Audio chipsets embedded in motherboards usually have 3 options in BIOS: > Auto, Enabled, Disabled. > Reboot, enter BIOS setup and set it to "Enabled" because the default is > usually "Automatic". > Post back your results. > Carlos > > "Lorne" wrote: > >> Whenever I put my computer into sleep mode it restarts with no sound. I >> have the latest drivers installed and all Windows updates. If I start >> Media Player and click on a music track I get an error message saying >> there >> is an error with my sound device, there might not be one, it might be in >> use >> by another program or it is not functioning properly. A reboot solves >> the >> issue. >> >> I have searched on Google and found hundreds of others with the same >> problem >> (nearly all with HD audio like I have) but I can't find a solution. It >> seems to be a generic problem with Windows 7 64bit as many different >> laptops >> and desktops show the same symptoms. >> >> Does anybody know how to solve it? >> >> . >>
From: Rob on 12 Aug 2010 12:07
"Lorne" <lorne_anderson(a)hotmail.com> wrote in message news:u8tIgbaOLHA.604(a)TK2MSFTNGP05.phx.gbl... > > Whenever I put my computer into sleep mode it restarts with no sound. I > have the latest drivers installed and all Windows updates. If I start > Media Player and click on a music track I get an error message saying > there is an error with my sound device, there might not be one, it might > be in use by another program or it is not functioning properly. A reboot > solves the issue. > > I have searched on Google and found hundreds of others with the same > problem (nearly all with HD audio like I have) but I can't find a > solution. It seems to be a generic problem with Windows 7 64bit as many > different laptops and desktops show the same symptoms. > > Does anybody know how to solve it? What make and model laptop? Does yours use the same hardware sound device as the others? If so the chances are that the power saving features of the sound hardware driver are not working properly. Only a driver fix from the sound hardware manufacturer is likely to resolve it. I noticed on several desktops that the HD sound hardware does not have any power features tab available in Device Manager, so presumably the sound chip in these is never put into low power mode during sleep; The sound still works after waking up these machines. If your sound hardware does have an 'Allow windows to turn off this device to save power' checkbox, try disabling it. If sound now works after sleep mode, the soundcard drivers probably need fixing. |