Norton 360 problem with XP. It may be a virus/Trojan
in [Windows XP]
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From: JeanPaulo on 2 Feb 2010 23:52 On Mon, 1 Feb 2010 17:32:48 -0500, "Daave" <daave(a)example.com> wrote: >Inline. > >JeanPaulo wrote: >> On Sat, 30 Jan 2010 10:24:58 -0500, "Daave" <daave(a)example.com> wrote: >> >>> But IMO, it is logical to cut your losses. I wouldn't keep Norton >>> 360; there are far too many reports of unsatisfied users to justify >>> sticking with this problematic suite. The following combination (all >>> free programs) would be an excellent substitution: >>> >>> 1. Windows Firewall (part of Windows XP) >>> >>> 2. Avira Antivir (antivirus) >>> >>> 3. MalwareBytes' Anti-Malware and SUPERAntiSpyware (otherantimalware >>> programs) > Well, I folloed your advice, killed Norton, and installed Avira. Allright, now, I am waiting to see what happens...
From: Daave on 3 Feb 2010 07:23 JeanPaulo wrote: > On Mon, 1 Feb 2010 17:32:48 -0500, "Daave" <daave(a)example.com> wrote: > >> Inline. >> >> JeanPaulo wrote: >>> On Sat, 30 Jan 2010 10:24:58 -0500, "Daave" <daave(a)example.com> >>> wrote: >>> >>>> But IMO, it is logical to cut your losses. I wouldn't keep Norton >>>> 360; there are far too many reports of unsatisfied users to justify >>>> sticking with this problematic suite. The following combination >>>> (all free programs) would be an excellent substitution: >>>> >>>> 1. Windows Firewall (part of Windows XP) >>>> >>>> 2. Avira Antivir (antivirus) >>>> >>>> 3. MalwareBytes' Anti-Malware and SUPERAntiSpyware >>>> (otherantimalware programs) >> > Well, I folloed your advice, killed Norton, and installed Avira. > Allright, now, > I am waiting to see what happens... I know it was hard for you to break away from Norton, but I think you did yourself a big favor in the long run. Glad to help. And happy computing!
From: JeanPaulo on 3 Feb 2010 07:27 On Wed, 3 Feb 2010 07:23:09 -0500, "Daave" <daave(a)example.com> wrote: >JeanPaulo wrote: >> On Mon, 1 Feb 2010 17:32:48 -0500, "Daave" <daave(a)example.com> wrote: >> >>> Inline. >>> >> Well, I folloed your advice, killed Norton, and installed Avira. >> Allright, now, >> I am waiting to see what happens... > >I know it was hard for you to break away from Norton, but I think you >did yourself a big favor in the long run. Glad to help. And happy >computing! > Too bad. I just had the same problem again, with a 'Avguard.tmp' file corrupted (always this index $I30 ??) although I am not certain that there was not a system freeze (unknown reason) before shutdown. I am waiting for more facts. But I guess Norton was not really bad!
From: Daave on 3 Feb 2010 08:58 JeanPaulo wrote: > On Wed, 3 Feb 2010 07:23:09 -0500, "Daave" <daave(a)example.com> wrote: > >> JeanPaulo wrote: >>> On Mon, 1 Feb 2010 17:32:48 -0500, "Daave" <daave(a)example.com> >>> wrote: >>> >>>> Inline. > >>>> >>> Well, I folloed your advice, killed Norton, and installed Avira. >>> Allright, now, >>> I am waiting to see what happens... >> >> I know it was hard for you to break away from Norton, but I think you >> did yourself a big favor in the long run. Glad to help. And happy >> computing! >> > > Too bad. I just had the same problem again, with a 'Avguard.tmp' file > corrupted (always this index $I30 ??) although I am not certain that > there was not a system freeze (unknown reason) before shutdown. What exactly is the problem again? One of the problems with a thread this long is that it is easy to lose track of pertinent events. In your first post, you stated: > Second, every 5 or so reboot, I get weird 'Disk Errors' Is this your problem still? It would be helpful to give us the complete message and anything else that you deem pertinent. You did run the Norton removal tool, correct? Also, check the Event Viewer for errors. One thing you can try is running Ccleaner and then reboot. Also, these pages may have useful info: http://forum.avira.com/wbb/index.php?page=Thread&postID=791899 http://forum.avira.de/wbb/index.php?page=Thread&postID=784685 > I am waiting for more facts. Facts would be helpful, yes! > But I guess Norton was not really bad! You *could* always reinstall it. But since so many users have reported issues with Norton 360, I couldn't recommend doing this. Your call, of course. (I am aware that the *newest* version of Norton has received better reviews with regard to performance issues and conflicts.) If this problem never goes away, you might want to consider a Clean Install. Although it's time-consuming, sometimes it is the best course of action.
From: JeanPaulo on 3 Feb 2010 09:22 Ok, le'st try just the main facts. This IS a clean install. I changed my system disk (and bought a new one) because I had the problem, and Seagate told me that my disk was failling! I did last a total remove of Norton 360 (including Symantec and Norton remaining directories) So the story is that since November, I keep getting those disk errors, almost always at the same place, but on a different unit, a new system, and Avira instead of Norton. Five different AV did not find any 'working' bug (Avira found one a bit doubtful in a rarely used program) I cannot get the exact error message in chkdsk (Where is the log ?), and it always says that Index $I30 is corrupt (I am doubting that this is usefull information, though, without more data) The problem ALWAYS occurs after shutdown, and the file seems to be always 'temporary' or 'logging' type (Like Avguard.tmp last time) I am not even considering going back to Norton yet (It is working fine on a Notebook, a bit slow and too 'user do not need to know' for my taste. I have yet to try Cccleaner (and a bit afraid to do it!) Thanks for the help. On Wed, 3 Feb 2010 08:58:30 -0500, "Daave" <daave(a)example.com> wrote: >JeanPaulo wrote: >> On Wed, 3 Feb 2010 07:23:09 -0500, "Daave" <daave(a)example.com> wrote: >> >>> JeanPaulo wrote: >>>> On Mon, 1 Feb 2010 17:32:48 -0500, "Daave" <daave(a)example.com> >>>> wrote: >>>> >>>>> Inline. >> >>>>> >>>> Well, I folloed your advice, killed Norton, and installed Avira. >>>> Allright, now, >>>> I am waiting to see what happens... >>> >>> I know it was hard for you to break away from Norton, but I think you >>> did yourself a big favor in the long run. Glad to help. And happy >>> computing! >>> >> >> Too bad. I just had the same problem again, with a 'Avguard.tmp' file >> corrupted (always this index $I30 ??) although I am not certain that >> there was not a system freeze (unknown reason) before shutdown. > >What exactly is the problem again? One of the problems with a thread >this long is that it is easy to lose track of pertinent events. In your >first post, you stated: > >> Second, every 5 or so reboot, I get weird 'Disk Errors' > >Is this your problem still? It would be helpful to give us the complete >message and anything else that you deem pertinent. > >You did run the Norton removal tool, correct? > >Also, check the Event Viewer for errors. > >One thing you can try is running Ccleaner and then reboot. > >Also, these pages may have useful info: > >http://forum.avira.com/wbb/index.php?page=Thread&postID=791899 > >http://forum.avira.de/wbb/index.php?page=Thread&postID=784685 > >> I am waiting for more facts. > >Facts would be helpful, yes! > >> But I guess Norton was not really bad! > >You *could* always reinstall it. But since so many users have reported >issues with Norton 360, I couldn't recommend doing this. Your call, of >course. (I am aware that the *newest* version of Norton has received >better reviews with regard to performance issues and conflicts.) > >If this problem never goes away, you might want to consider a Clean >Install. Although it's time-consuming, sometimes it is the best course >of action. >
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