From: Andrea Doerges on
Andrea Doerges wrote:
> In my case that didn't help. I created a new profile and a new account.
> The test connections worked, but in Outlook they didn't.
> I have restored a backup image from before installing the Microsoft
> Updates, and everything is fine again. The only problem now is that I
> don't know which one was to blame. I'm pretty sure that it was one of
> them because they were the only thing that had changed on my system
> since the last time Outlook was okay.

Further to what I wrote earlier, I can now report that in my case it was
definitely caused by KB937608 - Update for Microsoft Outlook 2007. I
have installed the updates one by one on the restored system and tested
Outlook after each one. No problems until I came to KB937608. After
installing that one I couldn't send or receive mail in Outlook and even
uninstalling the update didn't fix the problem. I had to restore my
harddrive image again. Now I have installed all July updates except for
KB937608, and everything works fine. Though I'm afraid that this will
not help Don :-(

Regards,
Andrea
From: Andrea Doerges on
Brian Tillman wrote:
> Andrea Doerges <msnews.20.andread(a)spamgourmet.com> wrote:
>
>> Further to what I wrote earlier, I can now report that in my case it
>> was definitely caused by KB937608 - Update for Microsoft Outlook
>> 2007. I have installed the updates one by one on the restored system
>> and tested Outlook after each one. No problems until I came to
>> KB937608. After installing that one I couldn't send or receive mail
>> in Outlook and even uninstalling the update didn't fix the problem. I
>> had to restore my harddrive image again.
>
> Couldn't you have just uninstalled the update rather than restored a
> harddrive image?

Yes, that's what I meant by "...even uninstalling the update didn't fix
the problem". I did uninstall the update and reboot (cold), but the
problem remained. Maybe the uninstallation was not successful, but there
was no indication that it wasn't.

Andrea