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From: JMc on 24 May 2010 22:27
Thanks for comments, and confirmations. By way of answer to specific
comments and recommendations:

� I too can access the Discover Web site, that wasn't my point or question.
� I have not been using scheduled updates, I always do manual updates,
though I usually manually click the update button which updates all accounts
in my PIN vault. Since this problem, however, I have manually updated the
single Discover account by itself, but got the same OL-293-A error.
� Thanks, I guess, for confirming others are having similar problem.

FWIW, I tried disabling online updates, and re-enabling, which stalled
during the set-up reporting the same OL-293-A error.

I guess I should just wait another couple days.

Regards,
Jere

"JMc" <mcdonaldjc(a)verizon.net> wrote in message
news:htdo1v$vsh$1(a)news.eternal-september.org...
> I've not gotten a download, nor even a connection for my Discover account
> for 4 or 5 days (looks like last successful d/l was 5/18).
> I've been getting OL-293-A error messages. I guess I can recall other
> weekends where Discover servers were off line for up to 12 hours, but I do
> not recall it ever being days. Anyone else having problems? Or success
> with Discover online updates?

From: Han on 25 May 2010 06:08
"JMc" <mcdonaldjc(a)verizon.net> wrote in
news:htfci5$vaj$1(a)news.eternal-september.org:

> Thanks for comments, and confirmations. By way of answer to specific
> comments and recommendations:
>
> � I too can access the Discover Web site, that wasn't my point or
> question. � I have not been using scheduled updates, I always do
> manual updates, though I usually manually click the update button
> which updates all accounts in my PIN vault. Since this problem,
> however, I have manually updated the single Discover account by
> itself, but got the same OL-293-A error. � Thanks, I guess, for
> confirming others are having similar problem.
>
> FWIW, I tried disabling online updates, and re-enabling, which stalled
> during the set-up reporting the same OL-293-A error.
>
> I guess I should just wait another couple days.
>
> Regards,
> Jere
>
> "JMc" <mcdonaldjc(a)verizon.net> wrote in message
> news:htdo1v$vsh$1(a)news.eternal-september.org...
>> I've not gotten a download, nor even a connection for my Discover
>> account for 4 or 5 days (looks like last successful d/l was 5/18).
>> I've been getting OL-293-A error messages. I guess I can recall
>> other weekends where Discover servers were off line for up to 12
>> hours, but I do not recall it ever being days. Anyone else having
>> problems? Or success with Discover online updates?

I called, because it seemed to me that it was already several days that
the OSU didn't work for discover. When I finally got to the web help,
she said they were aware of the problem, that it was only since Sunday,
and there was no ETA for a fix. That was Monday evening, EDT.


--
Best regards
Han
email address is invalid
From: JMc on 25 May 2010 07:47
Thanks Han for the follow-up. My own logs show it was happening as early as
5/21 (Friday). Good to know they are working on it, and not surprising they
are not releasing an ETA for a fix. It would be nice to think competent
folks already know what went wrong and have a pretty clear schedule for
correction.

Jere

"Han" <nobody(a)nospam.not> wrote in message
news:Xns9D833E6F5293ikkezelf(a)207.246.207.161...
> "JMc" <mcdonaldjc(a)verizon.net> wrote in
> news:htfci5$vaj$1(a)news.eternal-september.org:
>
>> Thanks for comments, and confirmations. By way of answer to specific
>> comments and recommendations:
>>
>> � I too can access the Discover Web site, that wasn't my point or
>> question. � I have not been using scheduled updates, I always do
>> manual updates, though I usually manually click the update button
>> which updates all accounts in my PIN vault. Since this problem,
>> however, I have manually updated the single Discover account by
>> itself, but got the same OL-293-A error. � Thanks, I guess, for
>> confirming others are having similar problem.
>>
>> FWIW, I tried disabling online updates, and re-enabling, which stalled
>> during the set-up reporting the same OL-293-A error.
>>
>> I guess I should just wait another couple days.
>>
>> Regards,
>> Jere
>>
>> "JMc" <mcdonaldjc(a)verizon.net> wrote in message
>> news:htdo1v$vsh$1(a)news.eternal-september.org...
>>> I've not gotten a download, nor even a connection for my Discover
>>> account for 4 or 5 days (looks like last successful d/l was 5/18).
>>> I've been getting OL-293-A error messages. I guess I can recall
>>> other weekends where Discover servers were off line for up to 12
>>> hours, but I do not recall it ever being days. Anyone else having
>>> problems? Or success with Discover online updates?
>
> I called, because it seemed to me that it was already several days that
> the OSU didn't work for discover. When I finally got to the web help,
> she said they were aware of the problem, that it was only since Sunday,
> and there was no ETA for a fix. That was Monday evening, EDT.
>
>
> --
> Best regards
> Han
> email address is invalid

From: Stubby on 25 May 2010 08:00
On May 25, 7:47 am, "JMc" <mcdonal...(a)verizon.net> wrote:
> Thanks Han for the follow-up.  My own logs show it was happening as early as
> 5/21 (Friday).  Good to know they are working on it, and not surprising they
> are not releasing an ETA for a fix.  It would be nice to think competent
> folks already know what went wrong and have a pretty clear schedule for
> correction.
>
> Jere
>
> "Han" <nob...(a)nospam.not> wrote in message
>
> news:Xns9D833E6F5293ikkezelf(a)207.246.207.161...
>
>
>
> > "JMc" <mcdonal...(a)verizon.net> wrote in
> >news:htfci5$vaj$1(a)news.eternal-september.org:
>
> >> Thanks for comments, and confirmations.  By way of answer to specific
> >> comments and recommendations:
>
> >> · I too can access the Discover Web site, that wasn't my point or
> >> question. · I have not been using scheduled updates, I always do
> >> manual updates, though I usually manually click the update button
> >> which updates all accounts in my PIN vault.  Since this problem,
> >> however, I have manually updated the single Discover account by
> >> itself, but got the same OL-293-A error. · Thanks, I guess, for
> >> confirming others are having similar problem.
>
> >> FWIW, I tried disabling online updates, and re-enabling, which stalled
> >> during the set-up reporting the same OL-293-A error.
>
> >> I guess I should just wait another couple days.
>
> >> Regards,
> >> Jere
>
> >> "JMc" <mcdonal...(a)verizon.net> wrote in message
> >>news:htdo1v$vsh$1(a)news.eternal-september.org...
> >>> I've not gotten a download, nor even a connection  for my Discover
> >>> account for 4 or 5 days (looks like last successful d/l was 5/18).
> >>> I've been getting OL-293-A error messages.  I guess I can recall
> >>> other weekends where Discover servers were off line for up to 12
> >>> hours, but I do not recall it ever being days.  Anyone else having
> >>> problems?  Or success with Discover online updates?
>
> > I called, because it seemed to me that it was already several days that
> > the OSU didn't work for discover.  When I finally got to the web help,
> > she said they were aware of the problem, that it was only since Sunday,
> > and there was no ETA for a fix.  That was Monday evening, EDT.
>
> > --
> > Best regards
> > Han
> > email address is invalid- Hide quoted text -
>
> - Show quoted text -

I was especially amazed that they refused to pass me to the Web
Support group until I had given them all my security information. I
assured them that I was not going to make any transactions but only
want to report a problem. No good. I'm to cancel Discover as a
result. (Their cash back arrangement has gone to seed anyway.)
From: Margaret on 25 May 2010 12:00
Stubby wrote:

> I was especially amazed that they refused to pass me to the Web
> Support group until I had given them all my security information. I
> assured them that I was not going to make any transactions but only
> want to report a problem. No good. I'm to cancel Discover as a
> result. (Their cash back arrangement has gone to seed anyway.)

Stubby, before you cancel your Discover card, check out my post (today)
on Citi Cards' absurd policy on removing erroneous penalty fees....
I'll be canceling both my Citi cards once I make a sufficient stink and
get the $39 fee removed!

Regards,

Margaret

--
http://twokatmew.smugmug.com
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