OL2007 hangs on retrieving mailbox settings
in [Outlook]
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From: Robert (AAT) on 24 May 2006 09:34 I am trying Office 2007 Beta. During the installation process it said that there could not be two copies of OL on the machine, so I had it delete OL2003. Installation finished without errors. Now, after starting OL2007 Beta, it migrates user setting and then starts to retrieve mailbox settings, then the progress bar stops. Left it on overnight still sitting in the same place. Task Manager does not indicate it is 'not responding' Any suggestions?
From: Xanyar on 24 May 2006 09:41 I have the same problem as well, as soon as I start Outlook 2007 after upgrading from 2003 it says "Retrieving Mailbox Settings..." and then nothing else happens! Ur help is really appreciated as I can't access my calendar and emails... "Robert (AAT)" wrote: > I am trying Office 2007 Beta. During the installation process it said that > there could not be two copies of OL on the machine, so I had it delete > OL2003. Installation finished without errors. > > Now, after starting OL2007 Beta, it migrates user setting and then starts to > retrieve mailbox settings, then the progress bar stops. Left it on overnight > still sitting in the same place. Task Manager does not indicate it is 'not > responding' > > Any suggestions? >
From: Robert (AAT) on 24 May 2006 09:55 Additional info: After end tasking it, the window says that it is waiting for a response from me. I can only activate the window that shows the progress. Robert "Robert (AAT)" wrote: > I am trying Office 2007 Beta. During the installation process it said that > there could not be two copies of OL on the machine, so I had it delete > OL2003. Installation finished without errors. > > Now, after starting OL2007 Beta, it migrates user setting and then starts to > retrieve mailbox settings, then the progress bar stops. Left it on overnight > still sitting in the same place. Task Manager does not indicate it is 'not > responding' > > Any suggestions? >
From: BillR [MVP] on 24 May 2006 10:29 Try a new profile and add your accounts manually. -- Bill R MVP "Robert (AAT)" <wavemaster(a)news.postalias> wrote in message news:790C4A5E-2C44-4741-A952-0D5A5C077EB2(a)microsoft.com... >I am trying Office 2007 Beta. During the installation process it said that > there could not be two copies of OL on the machine, so I had it delete > OL2003. Installation finished without errors. > > Now, after starting OL2007 Beta, it migrates user setting and then starts > to > retrieve mailbox settings, then the progress bar stops. Left it on > overnight > still sitting in the same place. Task Manager does not indicate it is 'not > responding' > > Any suggestions? >
From: Robert (AAT) on 24 May 2006 11:05
that did the trick, thanks. "BillR [MVP]" wrote: > Try a new profile and add your accounts manually. > > -- > Bill R MVP > "Robert (AAT)" <wavemaster(a)news.postalias> wrote in message > news:790C4A5E-2C44-4741-A952-0D5A5C077EB2(a)microsoft.com... > >I am trying Office 2007 Beta. During the installation process it said that > > there could not be two copies of OL on the machine, so I had it delete > > OL2003. Installation finished without errors. > > > > Now, after starting OL2007 Beta, it migrates user setting and then starts > > to > > retrieve mailbox settings, then the progress bar stops. Left it on > > overnight > > still sitting in the same place. Task Manager does not indicate it is 'not > > responding' > > > > Any suggestions? > > > > > |