Office 2003
in [Microsoft Office]
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From: Big Jim on 11 Mar 2010 00:08 I purchased Office small business 2003 upgrade to replace the temporary trial version when I bought my laptop but I have had to reformat the hard drive on that laptop and I don't have the trial version anymore so the upgrade is useless to me. Do you have any suggestion on how I could resolve this issue. I don't want to buy office all over again JIm S
From: Susan Ramlet on 11 Mar 2010 07:05 I don't believe you could have "upgraded" a trial version that wasn't licensed. An upgrade version is used to move from an older version to a newer version, not from a trial to a licensed version. If you have the installation media for an upgrade version, and any prior version of Office that qualifies for an Office 2003 upgrade, adn your product key, you should be able to install. Microsoft seems to have removed the article that lists products that qualify for the Office 2003 upgrade, but it would be previous versions, only back so far (Office XP, Office 2000, at least). If not, perhaps this will help: How to replace Microsoft software or hardware, order service packs, and replace product manuals http://support.microsoft.com/kb/326246 -- Susan Ramlet **please reply to the newsgroup so others may benefit** "Big Jim" <jimnospam(a)qwest.net> wrote in message news:enG6gjNwKHA.4908(a)TK2MSFTNGP06.phx.gbl... >I purchased Office small business 2003 upgrade to replace the temporary >trial version when I bought my laptop but I have had to reformat the hard >drive on that laptop and I don't have the trial version anymore so the >upgrade is useless to me. Do you have any suggestion on how I could >resolve this issue. I don't want to buy office all over again > > JIm S
From: Bob I on 11 Mar 2010 08:15 You sure that you didn't have a copy on MS Works as the qualifying software? That is the more frequent scenario. Big Jim wrote: > I purchased Office small business 2003 upgrade to replace the temporary > trial version when I bought my laptop but I have had to reformat the > hard drive on that laptop and I don't have the trial version anymore so > the upgrade is useless to me. Do you have any suggestion on how I could > resolve this issue. I don't want to buy office all over again > > JIm S
From: Susan Ramlet on 11 Mar 2010 08:24 Good point, Bob--Works would have also qualified... -- Susan Ramlet **please reply to the newsgroup so others may benefit** "Bob I" <birelan(a)yahoo.com> wrote in message news:e8e1pzRwKHA.5812(a)TK2MSFTNGP02.phx.gbl... > You sure that you didn't have a copy on MS Works as the qualifying > software? That is the more frequent scenario. > > Big Jim wrote: > >> I purchased Office small business 2003 upgrade to replace the temporary >> trial version when I bought my laptop but I have had to reformat the hard >> drive on that laptop and I don't have the trial version anymore so the >> upgrade is useless to me. Do you have any suggestion on how I could >> resolve this issue. I don't want to buy office all over again >> >> JIm S >
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