Office 2007 Delivery and Read Email Notisfication
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From: Roll Tide on 6 Jun 2010 04:36 When the sender has set up in their option to have the Delivery and Read notification check and send the email, why isn't both notifications being return to the sender after sending it to the recipient? The email address is correct because the recipient has acknowledge they have the email verbally. As well I know the option for these notifications is set up correctly because I get the delivery report and read report from other recipients. Some I get it from and some I don't. Is there a way I would know for sure if the recipient did receive without asking always. -- 2009 National Champs
From: Sue Mosher [MVP] on 6 Jun 2010 10:25
Delivery receipts are sent by the recipient's mail server, read notifications by the recipient's email program. Not all email programs support read receipts, and some users (myself included) turn them off. The only way to know for sure that a recipient has read a message is to use a delivery service that provides message tracking; see http://www.slipstick.com/addins/security.asp for possibilities. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "Roll Tide" wrote: > When the sender has set up in their option to have the Delivery and Read > notification check and send the email, why isn't both notifications being > return to the sender after sending it to the recipient? The email address is > correct because the recipient has acknowledge they have the email verbally. > As well I know the option for these notifications is set up correctly because > I get the delivery report and read report from other recipients. Some I get > it from and some I don't. Is there a way I would know for sure if the > recipient did receive without asking always. > -- > 2009 National Champs |