Office 2007 Professional: Help Files Issues
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From: cathalo on 1 Jun 2010 09:41 Gents, I cannot find a solution to this odd issue and before I submit a support ticket I thought I would ask the community. We have office 2007 professional (volume licensing) on a Window 2003 terminal server. We have a few users out of a bunch that get the "This page is unavailable" I have tried the Refresh and back. I've tried online and offline modes. In offline I get the table of contents to the left but same unavailable message when I click the links. I noticed on testing some other users, that apparently never used the help. That there are some prompts before hand. Is it possible to reset that for a particular user? Any help would be appreciative. Regards, Chris 06/01/2010
From: Peter Foldes on 2 Jun 2010 00:27 Is it the Help files you are talking about ? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "cathalo" <cathalo(a)discussions.microsoft.com> wrote in message news:ECB881B5-27B2-4192-B4F0-53CD61EAC4A4(a)microsoft.com... > Gents, > > I cannot find a solution to this odd issue and before I submit a support > ticket I thought I would ask the community. > > We have office 2007 professional (volume licensing) on a Window 2003 > terminal server. We have a few users out of a bunch that get the "This page > is unavailable" I have tried the Refresh and back. I've tried online and > offline modes. In offline I get the table of contents to the left but same > unavailable message when I click the links. > > I noticed on testing some other users, that apparently never used the help. > That there are some prompts before hand. Is it possible to reset that for a > particular user? > > Any help would be appreciative. > > Regards, > Chris > 06/01/2010
From: Chris on 3 Jun 2010 18:18
Peter, This correct. In the online or offline help screens "Peter Foldes" wrote: > Is it the Help files you are talking about ? > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > http://www.microsoft.com/protect > > "cathalo" <cathalo(a)discussions.microsoft.com> wrote in message > news:ECB881B5-27B2-4192-B4F0-53CD61EAC4A4(a)microsoft.com... > > Gents, > > > > I cannot find a solution to this odd issue and before I submit a support > > ticket I thought I would ask the community. > > > > We have office 2007 professional (volume licensing) on a Window 2003 > > terminal server. We have a few users out of a bunch that get the "This page > > is unavailable" I have tried the Refresh and back. I've tried online and > > offline modes. In offline I get the table of contents to the left but same > > unavailable message when I click the links. > > > > I noticed on testing some other users, that apparently never used the help. > > That there are some prompts before hand. Is it possible to reset that for a > > particular user? > > > > Any help would be appreciative. > > > > Regards, > > Chris > > 06/01/2010 > > . > |