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From: dbuser on 22 Apr 2010 16:22
I am using MS Word 2003 SP3. Downloaded Compatability Pack for 2007 months
ago. It worked just great until this morning. No events that should have
caused any changes. When I double click the Word 2007 document, MS Word
opens, along with the "Convert File From" dialog box. I select "Word 2007
Document" and "OK". Then an error message from MS Word pops up: "There was
an error opening the file". Not exactly helpful. I rebooted server and my
computer. Uninstalled Compatibility Program. Downloaded and reinstalled
Compatibility Program. Still does not work. This may be quite vague but I
can only be as specific as the error message that popped up.

Hope this makes sense to someone out there and can offer a suggestion,
Much appreciated in advance - Linda
From: Jay Freedman on 22 Apr 2010 16:37
It's more likely that the specific document is damaged, rather than the
compatibility pack being broken. Have you tried other 2007-format documents
that you were able to open before? Do you have access to a copy of Word 2007
to try opening the document there, and maybe using the Open & Repair option
(on the down arrow next to the Open button in the Open dialog)?

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

dbuser wrote:
> I am using MS Word 2003 SP3. Downloaded Compatability Pack for 2007
> months ago. It worked just great until this morning. No events that
> should have caused any changes. When I double click the Word 2007
> document, MS Word opens, along with the "Convert File From" dialog
> box. I select "Word 2007 Document" and "OK". Then an error message
> from MS Word pops up: "There was an error opening the file". Not
> exactly helpful. I rebooted server and my computer. Uninstalled
> Compatibility Program. Downloaded and reinstalled Compatibility
> Program. Still does not work. This may be quite vague but I can
> only be as specific as the error message that popped up.
>
> Hope this makes sense to someone out there and can offer a suggestion,
> Much appreciated in advance - Linda


From: geonque on 21 May 2010 11:47
Compatibility pack function stopped Win2k Offfice 2K after an automatic
update in early April. See details here:
http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.office.misc&mid=6f331ed2-bc46-42b5-9118-e4417242d149

I suspect it was broken by Update for the 2007 Microsoft Office System
(KB981715). There seems to be no way to undo that update installation. Anyone
know a fix?


"dbuser" wrote:

> I am using MS Word 2003 SP3. Downloaded Compatability Pack for 2007 months
> ago. It worked just great until this morning. No events that should have
> caused any changes. When I double click the Word 2007 document, MS Word
> opens, along with the "Convert File From" dialog box. I select "Word 2007
> Document" and "OK". Then an error message from MS Word pops up: "There was
> an error opening the file". Not exactly helpful. I rebooted server and my
> computer. Uninstalled Compatibility Program. Downloaded and reinstalled
> Compatibility Program. Still does not work. This may be quite vague but I
> can only be as specific as the error message that popped up.
>
> Hope this makes sense to someone out there and can offer a suggestion,
> Much appreciated in advance - Linda
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