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From: stedman on 25 Mar 2010 12:26
We have a serious problem with Outlook 2003 and Cached Exchange Mode

Situation:
- we use roaming profiles
- in Outlook the Cached Exchange Mode is activated
- the OST-file is saved in the local profile folder

A while ago our user names have been changed. On all laptops a local profile
folder is created with the old user name. The full path to the OST-file is
saved in the mail settings, for example "C:\Documents and Settings\<old user
name>\Local Settings\Application Data\Microsoft\Outlook\outlook.ost"

When the user log on to a laptop on which he didn't work before, a new local
profile folder is created, based on the new user name: "C:\Documents and
Settings\<new user name>"

When the user opens Outlook, the applications tries to find the OST-file in
the location which is saved in the mail settings, the location with the old
user name. Outlook gives an error because the folder where the OST-file
should be, doesn't exist.

How do we manage this? Is it possible to exclude the mail settings from the
roaming profile?

Please help me out.
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