Outlook 2003 Shuts down in approximatly 15 seconds
in [General]
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From: Charles W Davis on 3 Nov 2009 15:16 Club member running Windows Vista Home Premium on a dual boot iMac. Windows 2003 was uninstalled and reinstalled. Fixed nothing. Now I arrive on the scene. 1. I installed Service Pack 3 2. Windows Update installed 12 "Important" updates, mostly for Office. 3. I tried running Outlook in safe mode. No dice. 4. I have heard that iTunes could be a problem. Uninstalled iTunes. What the hey, I also uninstalled QuickTime. Rebooted. No dice. 5. I turned off e-mail scanning by free AVG. Still no dice. Problem signature: Problem Event Name: APPCRASH Application Name: OUTLOOK.EXE Application Version: 11.0.8312.0 Application Timestamp: 4a403990 Fault Module Name: StackHash_cffd Fault Module Version: 6.0.6002.18005 Fault Module Timestamp: 49e03821 Exception Code: c0000374 Exception Offset: 000afaf8 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: cffd Additional Information 2: 4425b27e3967fd9786cae528b5862b32 Additional Information 3: e427 Additional Information 4: 2746933a90d7395958774aee244fcf03 Anything else?
From: Diane Poremsky [MVP] on 3 Nov 2009 15:29 Did you make a new profile? Try /safe mode? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:1D490B42-7889-455C-828C-832A853B2C95(a)microsoft.com... > Club member running Windows Vista Home Premium on a dual boot iMac. > Windows 2003 was uninstalled and reinstalled. Fixed nothing. > > Now I arrive on the scene. > 1. I installed Service Pack 3 > 2. Windows Update installed 12 "Important" updates, mostly for Office. > 3. I tried running Outlook in safe mode. No dice. > 4. I have heard that iTunes could be a problem. Uninstalled iTunes. What > the hey, I also uninstalled QuickTime. Rebooted. No dice. > 5. I turned off e-mail scanning by free AVG. Still no dice. > > Problem signature: > Problem Event Name: APPCRASH > Application Name: OUTLOOK.EXE > Application Version: 11.0.8312.0 > Application Timestamp: 4a403990 > Fault Module Name: StackHash_cffd > Fault Module Version: 6.0.6002.18005 > Fault Module Timestamp: 49e03821 > Exception Code: c0000374 > Exception Offset: 000afaf8 > OS Version: 6.0.6002.2.2.0.768.3 > Locale ID: 1033 > Additional Information 1: cffd > Additional Information 2: 4425b27e3967fd9786cae528b5862b32 > Additional Information 3: e427 > Additional Information 4: 2746933a90d7395958774aee244fcf03 > > Anything else? >
From: Charles W Davis on 3 Nov 2009 16:09 Diane, No, I didn't create a new profile. I stated that I had tried in safe mode (item #3 in my original post) What is the likelyhood that a new profile would make a difference - the program opens and downloads 8 or 10 messages before the crash? "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:edArQRMXKHA.4148(a)TK2MSFTNGP04.phx.gbl... > Did you make a new profile? Try /safe mode? > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > > > "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message > news:1D490B42-7889-455C-828C-832A853B2C95(a)microsoft.com... >> Club member running Windows Vista Home Premium on a dual boot iMac. >> Windows 2003 was uninstalled and reinstalled. Fixed nothing. >> >> Now I arrive on the scene. >> 1. I installed Service Pack 3 >> 2. Windows Update installed 12 "Important" updates, mostly for Office. >> 3. I tried running Outlook in safe mode. No dice. >> 4. I have heard that iTunes could be a problem. Uninstalled iTunes. What >> the hey, I also uninstalled QuickTime. Rebooted. No dice. >> 5. I turned off e-mail scanning by free AVG. Still no dice. >> >> Problem signature: >> Problem Event Name: APPCRASH >> Application Name: OUTLOOK.EXE >> Application Version: 11.0.8312.0 >> Application Timestamp: 4a403990 >> Fault Module Name: StackHash_cffd >> Fault Module Version: 6.0.6002.18005 >> Fault Module Timestamp: 49e03821 >> Exception Code: c0000374 >> Exception Offset: 000afaf8 >> OS Version: 6.0.6002.2.2.0.768.3 >> Locale ID: 1033 >> Additional Information 1: cffd >> Additional Information 2: 4425b27e3967fd9786cae528b5862b32 >> Additional Information 3: e427 >> Additional Information 4: 2746933a90d7395958774aee244fcf03 >> >> Anything else? >>
From: Diane Poremsky [MVP] on 3 Nov 2009 17:03 It's hard to say if it will help or not - you can make a new profile to test - you don't need to delete the current profile. Does it keep downloading the same messages? Can you online and delete those 8 -10? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message news:ulgpznMXKHA.4068(a)TK2MSFTNGP06.phx.gbl... > Diane, > No, I didn't create a new profile. > > I stated that I had tried in safe mode (item #3 in my original post) > What is the likelyhood that a new profile would make a difference - the > program opens and downloads 8 or 10 messages before the crash? > > "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message > news:edArQRMXKHA.4148(a)TK2MSFTNGP04.phx.gbl... >> Did you make a new profile? Try /safe mode? >> >> -- >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >> >> >> >> "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message >> news:1D490B42-7889-455C-828C-832A853B2C95(a)microsoft.com... >>> Club member running Windows Vista Home Premium on a dual boot iMac. >>> Windows 2003 was uninstalled and reinstalled. Fixed nothing. >>> >>> Now I arrive on the scene. >>> 1. I installed Service Pack 3 >>> 2. Windows Update installed 12 "Important" updates, mostly for Office. >>> 3. I tried running Outlook in safe mode. No dice. >>> 4. I have heard that iTunes could be a problem. Uninstalled iTunes. What >>> the hey, I also uninstalled QuickTime. Rebooted. No dice. >>> 5. I turned off e-mail scanning by free AVG. Still no dice. >>> >>> Problem signature: >>> Problem Event Name: APPCRASH >>> Application Name: OUTLOOK.EXE >>> Application Version: 11.0.8312.0 >>> Application Timestamp: 4a403990 >>> Fault Module Name: StackHash_cffd >>> Fault Module Version: 6.0.6002.18005 >>> Fault Module Timestamp: 49e03821 >>> Exception Code: c0000374 >>> Exception Offset: 000afaf8 >>> OS Version: 6.0.6002.2.2.0.768.3 >>> Locale ID: 1033 >>> Additional Information 1: cffd >>> Additional Information 2: 4425b27e3967fd9786cae528b5862b32 >>> Additional Information 3: e427 >>> Additional Information 4: 2746933a90d7395958774aee244fcf03 >>> >>> Anything else? >>> >
From: Charles W Davis on 3 Nov 2009 17:32
I will have to call and make an appointment visit the member's home to try again. However, I believe that it is removing the messages from the server. "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message news:ugZ$GGNXKHA.1268(a)TK2MSFTNGP04.phx.gbl... > It's hard to say if it will help or not - you can make a new profile to > test - you don't need to delete the current profile. > > Does it keep downloading the same messages? Can you online and delete > those 8 -10? > > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com/ > > Outlook Tips by email: > mailto:dailytips-subscribe-request(a)lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > > > "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message > news:ulgpznMXKHA.4068(a)TK2MSFTNGP06.phx.gbl... >> Diane, >> No, I didn't create a new profile. >> >> I stated that I had tried in safe mode (item #3 in my original post) >> What is the likelyhood that a new profile would make a difference - the >> program opens and downloads 8 or 10 messages before the crash? >> >> "Diane Poremsky [MVP]" <outlookmvp(a)msn.com> wrote in message >> news:edArQRMXKHA.4148(a)TK2MSFTNGP04.phx.gbl... >>> Did you make a new profile? Try /safe mode? >>> >>> -- >>> Diane Poremsky [MVP - Outlook] >>> Outlook Tips: http://www.outlook-tips.net/ >>> Outlook & Exchange Solutions Center: http://www.slipstick.com/ >>> >>> Outlook Tips by email: >>> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >>> >>> EMO - a weekly newsletter about Outlook and Exchange: >>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >>> >>> >>> >>> "Charles W Davis" <newsgroup(a)anthemwebs.com> wrote in message >>> news:1D490B42-7889-455C-828C-832A853B2C95(a)microsoft.com... >>>> Club member running Windows Vista Home Premium on a dual boot iMac. >>>> Windows 2003 was uninstalled and reinstalled. Fixed nothing. >>>> >>>> Now I arrive on the scene. >>>> 1. I installed Service Pack 3 >>>> 2. Windows Update installed 12 "Important" updates, mostly for Office. >>>> 3. I tried running Outlook in safe mode. No dice. >>>> 4. I have heard that iTunes could be a problem. Uninstalled iTunes. >>>> What the hey, I also uninstalled QuickTime. Rebooted. No dice. >>>> 5. I turned off e-mail scanning by free AVG. Still no dice. >>>> >>>> Problem signature: >>>> Problem Event Name: APPCRASH >>>> Application Name: OUTLOOK.EXE >>>> Application Version: 11.0.8312.0 >>>> Application Timestamp: 4a403990 >>>> Fault Module Name: StackHash_cffd >>>> Fault Module Version: 6.0.6002.18005 >>>> Fault Module Timestamp: 49e03821 >>>> Exception Code: c0000374 >>>> Exception Offset: 000afaf8 >>>> OS Version: 6.0.6002.2.2.0.768.3 >>>> Locale ID: 1033 >>>> Additional Information 1: cffd >>>> Additional Information 2: 4425b27e3967fd9786cae528b5862b32 >>>> Additional Information 3: e427 >>>> Additional Information 4: 2746933a90d7395958774aee244fcf03 >>>> >>>> Anything else? >>>> >> |