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From: Katie Melton - Salisbury University, MD on 13 Apr 2010 15:06
Hi,

I'm using Outlook 2007 Pro Plus. When I go to View->Arrange
By->Conversation, conversation is grayed out. I have uninstalled/reinstalled
4 times, and the 4th time was with a different install disk. I have reset my
views to default and it remains grayed out. I have also tried office repairs
and creating a new profile.

Any help would be much appreciated.

Thank you.

Katie
From: Peter Foldes on 13 Apr 2010 16:40
Hi Katie

I am guessing that you are in a University and posting from there. Go to the IT
department of the University from where you purchased or received the Office
Professional Plus from. They should be able to help you out with that VL version of
Office which includes Outlook and they have the method as how to fix your issue. Let
us know

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Katie Melton - Salisbury University, MD"
<KatieMeltonSalisburyUniversityMD(a)discussions.microsoft.com> wrote in message
news:4776A01C-10BB-4665-B33D-D63A330A0DC3(a)microsoft.com...
> Hi,
>
> I'm using Outlook 2007 Pro Plus. When I go to View->Arrange
> By->Conversation, conversation is grayed out. I have uninstalled/reinstalled
> 4 times, and the 4th time was with a different install disk. I have reset my
> views to default and it remains grayed out. I have also tried office repairs
> and creating a new profile.
>
> Any help would be much appreciated.
>
> Thank you.
>
> Katie

From: Katie on 14 Apr 2010 15:51
Hi Peter,

Thanks for the tip, but I work at the IT Help Desk at the University and I have perplexed the department. We know it's not a server side setting because it's not grayed out on any other computers. I have uninstalled office and reinstalled. I have uninstalled, run an office cleaner and then reinstalled...no go.

I'm also the Microsoft agreement rep for our campus, so it's up to me to find the answer anyway.

I hope someone can help me.

Katie :)



Peter Foldes wrote:

Hi KatieI am guessing that you are in a University and posting from there.
13-Apr-10

Hi Katie

I am guessing that you are in a University and posting from there. Go to the IT
department of the University from where you purchased or received the Office
Professional Plus from. They should be able to help you out with that VL version of
Office which includes Outlook and they have the method as how to fix your issue. Let
us know

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Katie Melton - Salisbury University, MD"

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