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From: twinkle17 on 26 Feb 2010 00:20 Brian, I now have screen dump of email that won't send with dialogue box, error message is, "Cannot send this item"
From: Brian Tillman [MVP-Outlook] on 26 Feb 2010 08:30 "twinkle17" <twinkle17(a)discussions.microsoft.com> wrote in message news:6DDF66B0-727B-4340-B744-D63AC22C16A1(a)microsoft.com... > Brian, I now have screen dump of email that won't send with dialogue box, > error message is, "Cannot send this item" What type of mail account are you using? Exchange, POP, IMAP, Hotmail? Does Outlook behave the same way if you start it in safe mode (hold Ctrl when you start it)? -- Brian Tillman [MVP-Outlook]
From: twinkle17 on 27 Feb 2010 00:03
Using POP (SMTP - if that's relevant). I have asked him to open in safe mode going forward and let me know if he still has the problem. Once again thanks for bearing with me! What type of mail account are you using? Exchange, POP, IMAP, Hotmail? Does Outlook behave the same way if you start it in safe mode (hold Ctrl when you start it)? Brian Tillman [MVP-Outlook] > > . > |