From: twinkle17 on
Brian, I now have screen dump of email that won't send with dialogue box,
error message is, "Cannot send this item"


From: Brian Tillman [MVP-Outlook] on
"twinkle17" <twinkle17(a)discussions.microsoft.com> wrote in message
news:6DDF66B0-727B-4340-B744-D63AC22C16A1(a)microsoft.com...

> Brian, I now have screen dump of email that won't send with dialogue box,
> error message is, "Cannot send this item"

What type of mail account are you using? Exchange, POP, IMAP, Hotmail? Does
Outlook behave the same way if you start it in safe mode (hold Ctrl when you
start it)?
--
Brian Tillman [MVP-Outlook]

From: twinkle17 on
Using POP (SMTP - if that's relevant). I have asked him to open in safe mode
going forward and let me know if he still has the problem. Once again thanks
for bearing with me!


What type of mail account are you using? Exchange, POP, IMAP, Hotmail? Does
Outlook behave the same way if you start it in safe mode (hold Ctrl when you
start it)?

Brian Tillman [MVP-Outlook]
>
> .
>