From: Dan on
Thank Neo. I did as instructed; relaunched Outlook, and after 30 seconds,
the same error message appeared - still no new messages received or sent.
Something is still broken. What should I try next?
Thanks, Dan

"neo" wrote:

> I would start by deleting/renaming the .srs file that stores your
> send/receive settings. Just close Microsoft Outlook and then delete/rename
> the .srs file found at c:\users\<userid>\appdata\roaming\microsoft\outlook.
>
> "Dan" <Dan(a)discussions.microsoft.com> wrote in message
> news:B2949F3D-D703-4E28-8744-B7DED96B87B7(a)microsoft.com...
> > Why am i getting this error since I upgraded to Windows 7 and Office 2007.
> > Can someone help me? I have two user logins on this computer - one
> > outlook
> > 2007 works, the other one does not and displays the error message above.
>
> .
>
From: Dan on
I upgraded my memory to 4 gigs of Ram today thinking the error might have
something to do with that. It has not worked. The maiil set up was copied
from Out 2003 by coping the entire set of outlook files before I changed
operating systems and then reloading them into the appropriate directory.
Again, we did this on a computer that has two log ins. One side works fine
sending and receiving, but the other does not. Any more advise anyone?

"Dan" wrote:

> Thank Neo. I did as instructed; relaunched Outlook, and after 30 seconds,
> the same error message appeared - still no new messages received or sent.
> Something is still broken. What should I try next?
> Thanks, Dan
>
> "neo" wrote:
>
> > I would start by deleting/renaming the .srs file that stores your
> > send/receive settings. Just close Microsoft Outlook and then delete/rename
> > the .srs file found at c:\users\<userid>\appdata\roaming\microsoft\outlook.
> >
> > "Dan" <Dan(a)discussions.microsoft.com> wrote in message
> > news:B2949F3D-D703-4E28-8744-B7DED96B87B7(a)microsoft.com...
> > > Why am i getting this error since I upgraded to Windows 7 and Office 2007.
> > > Can someone help me? I have two user logins on this computer - one
> > > outlook
> > > 2007 works, the other one does not and displays the error message above.
> >
> > .
> >
From: neo on
What happens if you start Outlook in safe mode?

How to:
Select Start | Run | type: outlook.exe /safe | OK button

"Dan" <Dan(a)discussions.microsoft.com> wrote in message
news:3FACE9A5-A798-4020-B03D-816660BC6F9A(a)microsoft.com...
> Thank Neo. I did as instructed; relaunched Outlook, and after 30 seconds,
> the same error message appeared - still no new messages received or sent.
> Something is still broken. What should I try next?
> Thanks, Dan
>
> "neo" wrote:
>
>> I would start by deleting/renaming the .srs file that stores your
>> send/receive settings. Just close Microsoft Outlook and then
>> delete/rename
>> the .srs file found at
>> c:\users\<userid>\appdata\roaming\microsoft\outlook.
>>
>> "Dan" <Dan(a)discussions.microsoft.com> wrote in message
>> news:B2949F3D-D703-4E28-8744-B7DED96B87B7(a)microsoft.com...
>> > Why am i getting this error since I upgraded to Windows 7 and Office
>> > 2007.
>> > Can someone help me? I have two user logins on this computer - one
>> > outlook
>> > 2007 works, the other one does not and displays the error message
>> > above.
>>
>> .
>>

From: neo on
Oh and I should have also asked, do you have any type of desktop security
(antivirus, antispam, .etc) software installed that can scan e-mail as it is
downloaded/sent. If one does, I usually ask if the problem goes away if you
uninstall it and just use Microsoft's core setup of just Windows Firewall
and Windows Defender under Windows 7.


"Dan" <Dan(a)discussions.microsoft.com> wrote in message
news:26702D88-C6B9-4663-9EC6-5CAE01CAC2C4(a)microsoft.com...
>I upgraded my memory to 4 gigs of Ram today thinking the error might have
> something to do with that. It has not worked. The maiil set up was
> copied
> from Out 2003 by coping the entire set of outlook files before I changed
> operating systems and then reloading them into the appropriate directory.
> Again, we did this on a computer that has two log ins. One side works
> fine
> sending and receiving, but the other does not. Any more advise anyone?
>
> "Dan" wrote:
>
>> Thank Neo. I did as instructed; relaunched Outlook, and after 30
>> seconds,
>> the same error message appeared - still no new messages received or sent.
>> Something is still broken. What should I try next?
>> Thanks, Dan
>>
>> "neo" wrote:
>>
>> > I would start by deleting/renaming the .srs file that stores your
>> > send/receive settings. Just close Microsoft Outlook and then
>> > delete/rename
>> > the .srs file found at
>> > c:\users\<userid>\appdata\roaming\microsoft\outlook.
>> >
>> > "Dan" <Dan(a)discussions.microsoft.com> wrote in message
>> > news:B2949F3D-D703-4E28-8744-B7DED96B87B7(a)microsoft.com...
>> > > Why am i getting this error since I upgraded to Windows 7 and Office
>> > > 2007.
>> > > Can someone help me? I have two user logins on this computer - one
>> > > outlook
>> > > 2007 works, the other one does not and displays the error message
>> > > above.
>> >
>> > .
>> >

From: Carmel on
"LD55ZRA" wrote:

> "Dan" <Dan(a)discussions.microsoft.com>

> > Why am i getting this error since I upgraded to Windows 7 and Office 2007.
> > Can someone help me? I have two user logins on this computer - one
> > outlook
> > 2007 works, the other one does not and displays the error message above.

> Have you checked the account setup/server details? Sometimes "upgrade" can
> change these by virtue of the fact new files are inserted. I always prefer
> a clean install of an Operating system and starting everything from scratch
> so that I can follow my standard checklist to make sure everything is done
> correctly/properly.

Define: "correctly/properly" as it pertains to your system configuration.

--
Carmel

Never forget: 2 + 2 = 5 for extremely large values of 2.